Ramada by Wyndham Mersin

Ramada by Wyndham Mersin Reviews

Ramada by Wyndham Mersin

Turgut Türkalp, Gazi Mustafa Kemal Cd 27/A, Mersin, 33050, TürkiyeView Hotel Details
Ramada by Wyndham Mersin
Ramada by Wyndham MersinRamada by Wyndham MersinRamada by Wyndham Mersin
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Ramada by Wyndham Mersin Guest Reviews

4.1/5
Very Good
44 review
Verified reviews
Location4.0
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(44)
Positive reviews(15)
Reviews with photos/video(2)
Negative reviews(7)
Kemal Ayata
King Room-Smoking
Stayed in Oct 2023
Family
4 review
3.2/5
Posted on Oct 15, 2023
A little bit far from attractions. Overall the hotel is okay. Good breakfast, spacious room.
seas71
King Room-Smoking
Stayed in Mar 2024
Couples
1 review
3.5/5
Posted on Mar 6, 2024
it was fair enough.
Nicholas Charles
King Room-Non-Smoking
Stayed in May 2022
Solo travelers
37 review
3.5/5
Posted on May 8, 2022
The hotel and staff itself are great. Nothing is too much hassle. The rooms are comfortable and clean. The main issue is the location however. Really not a nice part of the city I’m afraid and it’s about a 20 minute walk to anything approaching civilization. Other than that a really great hotel😜
Aliceee xu
Room with Two Single Beds-Smoking
Stayed in Apr 2024
Business travelers
53 review
5.0/5
Outstanding
Posted on Apr 3, 2024
Not bad, quite convenient, it's a good hotel in this small place Facilities: OK Hygiene: OK Environment: OK Service: Good Can help with parking, the people are quite friendly, and the breakfast is also good
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Gezginnn
King Room-Smoking
Stayed in Aug 2022
Solo travelers
3 review
4.0/5
Very Good
Posted on Aug 31, 2022
It's a nice hotel, there are some cons, such as the lack of parking or they didn't put my car in the parking lot, I don't know, I'm satisfied in general, I recommend it.
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若雯
Deluxe Room, 1 Queen Bed, Smoking (Round Bed)
Stayed in Mar 2022
Couples
2 review
1.0/5
Posted on Mar 20, 2022
Going out is a slum, 2 meters outside the window is dirty and messy, there is no restaurant or supermarket 5 kilometers nearby, the facilities are old, the carpet is stained, the safe is broken, the room is very small, and most importantly, it is very unsafe, outside the balcony It is connected to the slum building and climbed over at any time. The description does not match the picture at all. The whole hotel is very old and has nothing to do with Wyndham. In fact, there are no 2 stars, and no refunds are allowed after we arrive. Liar, the worst hotel in this area, the new hotel with more than 20 pieces by the sea has a much better environment
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Guest User
Stayed in Aug 2023
Other
0 review
4.0/5
Very Good
Posted on Aug 16, 2023
clean, cosy, welcoming staff behaved very nice; we expected a littşe reacher breakfast but what was served was fresh; there was hot tea available all day long. I wouldn't count the hotel for a long stay' but for transit it's ideal
Response from Property: Dear Guest, First of all, we would like to thank you for your kind interest in Ramada Mersin. We are very happy that you were satisfied with the services you received during your stay and that you shared this satisfaction with us. We would like to express our gratitude to all our teammates who made this possible. Your feedback is very important to us and will help us get better. We would like to state that we will always be honored to host you and your guests with family warmth under the roof of Ramada Mersin. Regards; İlker GÖK / General Manager Ramada Mersin
Guest User
Stayed in Jul 2023
Other
0 review
1.0/5
Posted on Jul 17, 2023
Hello there! My name is Erik Mustafin. My Ref: 05461798 I have to say that I had enough patience but now I'm sick of it. First of all, I was cheated by your hotel in Mersin. How it was: I connected with your hotel there to be sure that it has non-smoking rooms with beautiful view. It was a gift for my wife’s birthday. They said that there is no problem with that. At the check-in date I reminded about my wishes, paid for two rooms and got on there. The rooms were for smoking persons; the furniture was dirty. I went down to reception immediately and asked my money back. They said that’s impossible due to me paid with the credit card and only call-center can help me. I called them and they said that I need to wait the answer from the head office. I was waiting for 3 hours, called them back but nobody answered. And I suppose my phone number is still blocked for them. I tried to resolve my problem using e-mail, but they answered me only once, requested some information about payment, I gave all the documents they wanted. After that, they stopped to answer me too. It’s because they have to give my money back but they don’t want to. As I wrote before it was absolutely disgusting and dirty staying there and didn't get my money back at the same moment. I wrote you to help me resolve my problem and I'm still waiting for you answer like a fool. I was pretty sure that an organization like yours doesn't treat like this their clients. In fact, you keep me waiting for more than 5 months, it's unacceptable. I want you to connect me with the CEO because I want my money back. 4 300 turkish lira. You have my dates; I want you to connect with me as soon as possible. Otherwise I will have to make my case public.
Rana g
Stayed in Dec 2023
Business travelers
3.0/5
Posted on Dec 18, 2023
We ate at the hotel, once a hair came out, it was burned once, men walk around naked in the spa section and we could not make a special appointment for women, their style was disturbing, I was not satisfied, only the breakfast at the hotel was good, the employees are not professional, it is not a company that fits the brand image, it is not worth the money paid.
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Guest User
Stayed in Apr 2023
Business travelers
0 review
1.0/5
Posted on Apr 23, 2023
Hello, my Mersin Ramada hotel stay on 12.04.2023 was absolutely terrible. Since I came from the road to the hotel, I checked in late. I wanted to go to my room and rest until sahur time. There were hairs on the first duvet cover. Then I got suspicious. When I looked in detail, the bed sheets were yellowed and dusty. There were hairs under the duvet cover. The whole room was dusty and dirty. I called the reception and complained. They only changed the sheets and left, so I couldn't change the hotel because it was late. I was disgusted. I had to sleep that night and leave in the morning and move to another hotel.
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Response from Property: Dear Guest, First of all, we would like to thank you for your kind interest in Ramada Mersin. Discussions were held with the departments regarding your opinions and they were informed about the actions they should take. Your feedback is very important to us and will help us get better. We would like to state that we will always be honored to host you and your guests with family warmth under the roof of Ramada Mersin. Regards; İlker GÖK / General Manager Ramada Mersin
Guest User
Stayed in Jan 2023
Family
0 review
4.0/5
Very Good
Posted on Jan 31, 2023
advice to everyone very warm welcome smile clean modern not too expensive with parking or knight he comes to your help calm very delighted to find the hotel and advice to anyone looking for air conditioning!!
Original TextTranslated by Google
Response from Property: Dear Ms. Yeliz, First of all, we would like to thank you for your kind interest in Ramada Mersin. We are very happy that you were satisfied with the services you received during your stay and that you shared this satisfaction with us. We would like to express our gratitude to all our teammates who made this possible. Your feedback is very important to us and will help us get better. We would like to state that we will always be honored to host you and your guests with family warmth under the roof of Ramada Mersin. Regards; İlker GÖK Ramada Mersin
Guest User
Stayed in Jul 2023
Other
0 review
5.0/5
Outstanding
Posted on Jul 29, 2023
In my opinion, it is the cleanest hotel you can go to in Mersin, the pool is quite big, the rooms are clean and large, the food variety is small but very delicious. The staff runs wherever they can. I would also like to thank Ms. Mesude, the cafeteria manager, for her interest.
Original TextTranslated by Google
Response from Property: Dear Guest, First of all, we would like to thank you for your kind interest in Ramada Mersin. We are very happy that you were satisfied with the services you received during your stay and that you shared this satisfaction with us. We would like to express our gratitude to all our teammates who made this possible. We will convey your comments about your stay to our Ramada Resort By Wyndham Kızkalesi team. Your opinions are very important to us and will help us on our way to betterment. We would like to state that we will always be honored to host you and your guests with family warmth under the roof of Ramada By Wyndham. Regards; İlker GÖK / General Manager Ramada by Wyndham Mersin
Guest User
Stayed in Jul 2023
Family
0 review
1.0/5
Posted on Jul 1, 2023
I have never had such a bad hotel experience in my life. The rooms, service quality, staff attention were disgraceful, it was the worst hotel we stayed in as a family with my little baby. The bathroom flooded and they did not solve the problem for almost a few hours. We had difficulty changing rooms, the rooms were freezing cold. We will not stay again, do not stay before reading the comments.
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Response from Property: Dear Guest, Thank you for honoring us by choosing to stay at Ramada Mersin Hotel. We kindly ask you to share your contact information with us so that we can find out what our fault is that negatively affects you, take the necessary actions and provide a better quality service to you, our valued guests. We will also ask you to specify your room number... It will be the best consolation for us to be able to host you again in our hotel. We hope to be able to welcome you again in the near future by saying "Welcome"... Best regards, İlker GÖK / General Manager Ramada by Wyndham Mersin
Guest User
Stayed in Jun 2023
Other
0 review
5.0/5
Outstanding
Posted on Jun 30, 2023
I liked Mersin Ramada very much, the staff were friendly and attentive, ***et was a place where we were very comfortable. The breakfast was good, the staff was devoted, we would like to especially thank Mr. Mehmet and Mr. Cenk.
Original TextTranslated by Google
Response from Property: Dear Guest, First of all, we would like to thank you for your kind interest in Ramada Mersin. We are very happy that you were satisfied with the services you received during your stay and that you shared this satisfaction with us. We would like to express our gratitude to all our teammates who made this possible. Your feedback is very important to us and will help us get better. We would like to state that we will always be honored to host you and your guests with family warmth under the roof of Ramada Mersin. Regards; İlker GÖK / General Manager Ramada Mersin
Guest User
Stayed in Jun 2023
Other
0 review
5.0/5
Outstanding
Posted on Jun 1, 2023
Ramada Hotel, where we stayed with my family during our Mersin trip, is a facility you can choose with its location, friendly and attentive staff, and comfortable environment. I would like to thank all Ramada staff for making our trip comfortable.
Original TextTranslated by Google
Response from Property: Dear Guest, First of all, we would like to thank you for your kind interest in Ramada Mersin. We are very happy that you were satisfied with the services you received during your stay and that you shared this satisfaction with us. We would like to express our gratitude to all our teammates who made this possible. Your feedback is very important to us and will help us get better. We would like to state that we will always be honored to host you and your guests with family warmth under the roof of Ramada Mersin. Regards; İlker GÖK / General Manager Ramada Mersin