Grand Ezel Hotel

Grand Ezel Hotel Reviews

Grand Ezel Hotel

Ocak Mahallesi, Mersinli Ahmet Cd, Mersin, 33115, TürkiyeView Hotel Details
Grand Ezel Hotel
Grand Ezel HotelGrand Ezel HotelGrand Ezel Hotel
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Grand Ezel Hotel Guest Reviews

4.2/5
Very Good
69 review
Verified reviews
Location4.1
Amenities4.3
Service4.1
Cleanliness4.2
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All reviews(69)
Positive reviews(27)
Reviews with photos/video(8)
Clean and tidy(5)
Negative reviews(2)
DarDar Binx
Economy Double Room
Stayed in Mar 2024
Solo travelers
7 review
2.7/5
Posted on Mar 20, 2024
I would love to give them a better rating, but unfortunately, they allowed another customer to leave with most of my laundry. The staff were wonderful but the manager didn't come to see me about the issue. Now I'm missing about 2/3 of the clothes that I had with me and no response from the manager about replacing my stuff. The room was nice but no cleaning was done for the 5 nights I was there. I'm really annoyed with the manager not showing up to do his job and will be lodging a complaint.
Guest User
Standard Room
Stayed in Sep 2022
Solo travelers
1 review
4.0/5
Very Good
Posted on Oct 20, 2022
All services and conditions are worth the money that was paid.
Guest User
Economy Double Room
Stayed in Apr 2024
Business travelers
1 review
4.2/5
Very Good
Posted on May 4, 2024
The room is not big, but clean. There are problems with the plumbing, the watering can is leaking and so is the faucet in the shower.
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WZ.biu
Standard Room
Stayed in Apr 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Is the surrounding area okay? I drove here at night. There are some entertainment venues in the surrounding area. Let's take a sleep.
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TSF
Economy Double Room
Stayed in Feb 2024
Solo travelers
41 review
5.0/5
Outstanding
Posted on Feb 27, 2024
This hotel is located near Mersin Railway Station. There are various other hotels nearby. The rooms are clean. The power button on the remote control was broken, but I fixed it by turning off the main power.
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Guest User
Standard Room
Stayed in Feb 2024
Friends
2 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The location here is very convenient. The largest inland bus station is nearby.There is a large shopping mall in just 5 minutes' walk, and you can buy anything here.If you choose to walk to the bus station, it will take about 15 minutes. can be reached
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Gaishiyuanxiao Цзысяо
Economy Double Room
Stayed in Feb 2024
Friends
1 review
5.0/5
Outstanding
Posted on Mar 1, 2024
The hotel room is clean and the location is good. Highly recommend everyone to stay.
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Volkan34
Economy Double Room
Stayed in Oct 2023
Couples
7 review
4.7/5
Amazing
Posted on Oct 16, 2023
The location is good, the employees are very attentive, the cleaning is good, there is no parking problem.
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ALEKSEI
Standard Room
Stayed in Aug 2023
Family
8 review
3.2/5
Posted on Aug 29, 2023
It is clear that the hotel has seen better days and is now clearly in need of renovation. It's a pity! The area is not at all conducive to walking; you get the feeling that you are in a disadvantaged area.
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Anonymous User
Standard Room
Stayed in Nov 2022
Solo travelers
42 review
4.5/5
Great
Posted on Dec 1, 2022
Located almost in the very center. The hotel is pleasant, the staff is responsive and friendly. For business trips - ideal. On the downside, the metro is currently under construction.
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Tansu
Economy Double Room
Stayed in Apr 2023
Couples
1 review
5.0/5
Outstanding
Posted on Apr 19, 2023
The hotel staff was attentive and friendly. The hot water for the shower was very good. If you are coming to Mersin, you can choose Grand Ezel Hotel with peace of mind.
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Guest User
Economy Double Room
Stayed in Apr 2023
Business travelers
31 review
4.0/5
Very Good
Posted on May 14, 2023
Fortunately, it is not suitable for tourism and vacation, but it is OK for business trips.
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Guest User
Standard Room
Stayed in Mar 2024
Couples
1 review
4.7/5
Amazing
Posted on Mar 10, 2024
Everything is fine
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Hayrican
Standard Room
Stayed in Aug 2022
Solo travelers
3 review
5.0/5
Outstanding
Posted on Aug 15, 2022
It's a nice place, the cooling was good, but the beds are a little squeaky.
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Anonymous User
Suite
Stayed in Nov 2021
Family
13 review
1.5/5
Posted on Nov 4, 2021
The score is fake, if there is a negative score, you must give a negative score. The toilet has no water at the beginning and the staff has been called to fix it. There is almost nothing, no eggs, no fruit, except for a few slices of cucumber and tomato, which is very smelly bread. There is no kettle in the room. If you want to boil a kettle, you need to pay extra. I refused decisively and reluctantly gave it to someone who was using it. In other provinces, a family only needs to provide one person’s information to book a room. Here, if only one person’s information is provided to book a room, if the family checks in, they must add money, and they will not be checked out. The on-site extra money is much more expensive than Ctrip. Later, Ctrip helped refund the money and restarted If you pay extra to stay, Ctrip is good, and there is no WiFi, so I can’t use the computer. The next hotel I booked on the computer is cheaper than the mobile phone, so I can only spend more money. I have less foreign traffic to buy. Many attractions and transportation are checked. No, because I have to download it, I have to spend extra money to take a taxi to buy tickets on the spot the next day, which is more expensive than the app and also costs travel expenses, but there is a nice guy at the front desk who specially helped me check the address, otherwise I don’t understand the language, and there is another The lady at the front desk is also very nice
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