AC Hotel by Marriott Santa Fe

AC Hotel by Marriott Santa Fe Reviews

AC Hotel by Marriott Santa Fe

Juan Salvador Agraz 130, Lomas de Santa Fe, Contadero, Mexico City, MexicoView Hotel Details
AC Hotel by Marriott Santa Fe
AC Hotel by Marriott Santa FeAC Hotel by Marriott Santa FeAC Hotel by Marriott Santa Fe
Check available rooms for your travel dates
编组 10
We Price Match
1 night

AC Hotel by Marriott Santa Fe Guest Reviews

4/5
Very Good
107 review
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
Filter by:
Sort by:
All Reviews(107)
Positive reviews(83)
Reviews with photos/video(4)
Negative reviews(24)
Monagewangfeiisa
Lifestyle Two Double Room
Stayed in May 2024
Couples
4 review
1.0/5
Posted on May 28, 2024
The room hardware is OK and the area is large. However, the location is remote. There was nothing in the middle of the night. However, the cleaning is not good. There are long hairs on the toilet seat. The trash can under the wash basin was not cleaned in time and was full of paper balls. The coffee machine was used but not cleaned or replaced. It was full of coffee grounds. The service was not good. The two beautiful cleaning ladies were still laughing in the corridor in the middle of the night. They were chatting again in the early morning.
Original TextTranslated by Google
Guest User
Lifestyle Two Double Room
Stayed in Oct 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Nov 20, 2023
The hotel is not bad, but it is a bit inconvenient to have to go to another place for breakfast, and the breakfast place charges are also quite confusing.
Original TextTranslated by Google
Guest User
Lifestyle King Room
Stayed in Jan 2022
Solo travelers
14 review
5.0/5
Outstanding
Posted on Feb 13, 2022
There is a large shopping mall next to the hotel. The hotel is in a wealthy area and the public security environment is very good. The nearby mall is very convenient for shopping for food, clothing, housing and transportation. The stay experience is very good
Original TextTranslated by Google
BruceLee166
Lifestyle King Room
Stayed in May 2022
Business travelers
57 review
5.0/5
Outstanding
Posted on May 21, 2022
Far from the city. room is ok
Original TextTranslated by Google
antunni
Lifestyle Two Double Room
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 2, 2024
Excelente hotel para relajarse limpio y cómodo lo recomiendo sin problema
Translate
Carlos
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 15, 2024
Love it. Nice and clean. I was allowed early check in. I requested iron and it came in 2 minutes.
Kevin
Stayed in Oct 2023
Family
5.0/5
Outstanding
Posted on Oct 8, 2023
All good thanks. Clean, warm and comfy. We love to visit this hotel. Always an excellent experience. Here for my birthday.
Kevin
Stayed in Sep 2023
Family
5.0/5
Outstanding
Posted on Sep 10, 2023
Easy check-in. Nice clean warm pool. Tasty restaurant with efficient friendly service. All good. No surprises.
BRAULIO
Stayed in Nov 2023
Couples
2.0/5
Posted on Nov 17, 2023
Cleaning problems in bathrooms at the lobby, the pool, and the shower
Luis
Stayed in Feb 2024
Couples
5.0/5
Outstanding
Posted on Feb 17, 2024
It was really amazing. We love AC hotels.
Kevin
Stayed in Apr 2023
Family
5.0/5
Outstanding
Posted on Apr 30, 2023
Friendly quick check-in with a wonderful "Feliz día del niño" sign that my son loved. Thanks for the lovely high corner room. The view is amazing. Comfy beds, and quiet air conditioning that actually works very well. Coffee machine very welcome too. Food was probably the best I've eaten in months.
Yan
Stayed in May 2023
Other
3.0/5
Posted on May 27, 2023
Breakfast was bad … no pancake , bacon or breakfast stuff … really bad and pool was dirty
Marisol
Stayed in Aug 2023
Friends
5.0/5
Outstanding
Posted on Aug 15, 2023
Loved the staff and customer service. Breakfast was also great!
Juan
Stayed in Apr 2023
Family
3.0/5
Posted on Apr 10, 2023
It is a good fit, but I think the staff is no as nice as other hotels in Mexico.
Verified traveler
Stayed in Jan 2023
Other
4.0/5
Very Good
Posted on Jan 3, 2023
My Family and I stayed in this Hotel four nights in early December. The service was very unimpressive, but I will say customer service was good Checking in was okay, the first room we were put in, the sink was clogged and the water would pile in the bowl. The AC wasn't working, so we called the front desk to fix it. Everything seemed OK, except in the morning when we woke up there was no running water to the room. Shower, toilet, sink. We called the desk to ask if there was something wrong or if they could fix it. We were informed the hotel was experiencing water pressure issues and it would be fixed in a few hours. We left for breakfast and hoped it would be fixed by the time we came back, it was not. We were informed to shower in the pool showers, or wait. The service in the restaurant of the hotel was extremely poor, either not attentive to customers or just talking to other staff, we only went there for one drink and decided not to get food there. We were moved to another room after the water pressure issue, after that, it was okay. If i had to decide between hotels in this area of Santa Fe, I would not stay here.