Guest User
April 30, 2024
I stayed in 5 hotels in Melbourne, and this one was the worst. Brothers, if you can help me, please do so:
1. Check-in at 15:00 is allowed in general hotels, and you can check-in earlier in better hotels. Here, they said that they would check-in at 16:00 due to cleaning.
2. The room is close to the street, and it was so noisy that I didn't get a full night's sleep in 5 days.
3. The flush toilet in the room was broken, and it kept flushing. I couldn't get someone to come, so I fixed it myself.
4. Among so many hotels, this was the only one that ran out of shampoo, and it wasn't replaced after cleaning the room. I called the front desk for more than 2 hours before it was replaced.
5. The restaurant was the only one that refused to lend me a fork.
6. The room was not cleaned in time, and it took a long time to call before she came up, and she only took out the trash. She did what we said we wanted to do. There should be a unified standard.
7. The lights on the balcony should be turned off uniformly, at least after 12 o'clock in the evening. It was very bright when sleeping on the balcony. . .
8. The elevator button was broken, and the renovation and wall hammering started at 10 o'clock in the morning and afternoon.
9. The front desk of the five-star hotel on Google Map doesn't speak English.
I will definitely not come again👎🏻👎🏻👎🏻
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