City Express Plus by Marriott Reforma El Ángel Reviews

It's one of those "not too pricey" hotel near SFO airport but definitely the best value for money pick. The place is not congested with many good food choices nearby. The room is tip-top clean and service is very personal. They have a very cosy lobby at level 2 with ceiling glass roof and that's really cool.

Great hotel

#positive #I was happy with the Cleanliness of the Bathroom, Wall Cleanliness, Public Area Decor, Service, Quantity of Amenities, Nearby Activities; #positive# Satisfied with bathroom cleanliness, wall cleanliness, common space decoration, service, number of facilities, nearby activities

位置很方便，房間很小，早餐比較拉，確實早餐很不行。

Great location. Hop On Hop Off Bus lines stop right in front of the hotel. Great for tourists due to its central location.

Hotel is convenient for my business puposes , however food and service of cafeteria are quite bad .

Terrible service, made a reservation and they wanted us to stay an a different place, back by an alley, the place look very unsafe.

The carpet was dirty and the phone was not working. I had to call twice for them to clean the carpet. They said that they thought that I just called to report it. Also when I reserved it said it included Breakfast and they only had cold breakfast. They charged extra for a warm breakfast.

Definitely, it’s a hotel not family friendly for children. It was our choice and at the end our problem.

The sewage installation needs maintenance, as really bad odours where coming from the bathroom.

We had and were expecting rooms more comfortable. The spacious was very reduced. Not recommended for large families with small kids ~ we missed the swimming pool.

I am basing my review and ratings on the Quality of the country’s standard not what I would consider my personal standard. I was there in December (2023) and I have to say I was pleasantly surprised by how close everything was to the hotel. From food vendors to shopping I felt safe and secure the entire time I was there. Since I was there for an overnight I wasnt able to fully explore everything the hotel had to offer. I do know they do not have a pool (its an express suit so ditto), however they do have a minimalist equipment room on the 2nd floor for a quick gym workout and a restaurant on the first floor. I can say its a simple yet comfortable experience, the staff was friendly though at times felt a bit understaffed. Calling reception from your room left a busy tone every time so I opted to just walk downstairs and wait in line to get help. The Double Queen bed room was basic yet cozy. Dont be surprised about water pressure, it will get you there just be patient. Theres a remote to control your A/C which as an american whose been in the Mexican country side for amonth is a blessing that I happily abused. Bed was fine and warm, i didnt get a room with a view of the Angel de Independencia statue but you can literally walk outside and look at it in all its glory. Basic cable for Tv, no fridge but alot of table space to put things on. Overall for a one night stay and a quick walk around the town I can happily recommend this location to anyone that visits mexico city

Everything was clean. I don't like there was not microwave or small refrigerator in the room. I think this is important when you are travelling with kids.

Front lobby furniture is older and was dirty. The breakfast area should have a clear sign as to what is included in the free breakfast. I mistakenly took some beans on my plate and was forced to pay an exhorbitant amount for that mistake. Borderline illegal. Will never stay here again.