Maria
September 17, 2024
I liked the amenities, which I might have used if they were geared towards people of all ages. My impression was that it is geared towards young people who like to party.
In terms of service, I specifically switched my reservation to ******* because it listed a room with two queen size beds. Instead, I was told I would get a room with one standard bed. When I told the manager that I specifically emailed about the two beds I reserved and got confirmation, I got a room with 2 "standard beds." The beds were twin sized. Also, the room was not ready at 3 pm. I waited for a couple of hours and then the bedding was not installed. I paid for a standard or even a medium starred stay. I got the service of a hostel, which the hotel is. It was not an honest sell.