José María Izazaga 8, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, Mexico City, Federal District, 06080, MexicoView Hotel Details
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1 night
Selina Mexico City Downtown Guest Reviews
3.8/5
Good
55 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.8
Service3.8
Cleanliness3.8
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All reviews(55)
Positive reviews(22)
Reviews with photos/video(7)
Negative reviews(13)
Lulús
Standard Room
Stayed in Mar 2024
Travel with friends
4 review
3.5/5
Posted on Mar 14, 2024
Excellent location.
In the morning and afternoon there was a smell like a drain.
Cat food everywhere.
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Holamoxigecheng
Bed in 10 Beds Dormitory
Stayed in Sep 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Sep 13, 2023
The hotel is very nice. happy
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Guest User
Deluxe Room
Stayed in Aug 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Aug 31, 2023
cheap price,
Health: The environment is good,
Service: Service attitude is very good
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Guest User
Bed in 12-Bed Community Room
Stayed in Mar 2024
Business travelers
4 review
4.8/5
Amazing
Posted on May 22, 2024
Very good environment, very satisfied
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Guest User
Bed In 10 Bed Mixed Dormitory
Stayed in Sep 2024
Booked for others
51 review
5.0/5
Outstanding
Posted on Sep 26, 2024
非常不錯,經濟實惠
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Juan S
Stayed in Jun 2024
Travel with friends
5.0/5
Outstanding
Posted on Jun 10, 2024
What an incredible stay, From start to finish Selina Virreyes was amazing, and the experience is a 10/10, Free Walking Tours, Salsa lessons — a gorgeous setting, exceptional hospitality, and wonderful eats. I can’t recommend it enough! the view from the roof was the best
Response from Property: Thank you for your kind comment! We are very happy to hear that you enjoyed your stay with us. We strive to provide our guests with an exceptional experience, and your positive words are the best reward for our team. We hope to see you again soon in our hotel! If you need anything else in the future, please don't hesitate to contact us, best regards!
Guest User
Stayed in May 2024
Other
3.0/5
Posted on May 5, 2024
I arrived late at night at came here as a back up, (the first place had their front entrance in a dark scary alley). So the building of Selina is cool, an old hotel. The bed was comfortable and bathroom was clean. The place was empty and it’s not near anything. The front desk guy charged my $30 usd when their rates online were $22. No vibe here unfortunately., but I wouldn’t stay in centro anyway.
Guest User
Stayed in Feb 2024
Other
1.0/5
Posted on Feb 4, 2024
The kid in the coffee shop and the manager at the front desk were great. The room upon entering was dirty, hair on the floor and covered with ants. The restaurant was a dark empty space with no discernable hours. The co working space was also dark and deserted. The daily events briefing were sent out at 4pm. Literally 7 hours after tours had left. My room was covered in ants and flying insects the entire time. Shower water was cold. There was a hole in the front door so everybody could see into my room. I asked to have my room cleaned by Day 3 as it hadn't been and there were ants and bugs everywhere. It took 4 requests and 3 hours before the cleaner showed up. She was so angry I cowered. Smashing around, refusing to acknowledge me. The kitchen was revolting. I was there for a week and could never use it. It was constantly filled with employees or locals. Wet floor, full of garbge, filthy, dirty plates, no microwave, no coffee, Stovetop was disgusting, couldn't even find a clean cup. Went in once to try to get a cup and the local refused to move so I could even get one. Cats wandering everywhere, employees taking up the common areas screaming or on their phones, common areas unusable due to this. There was no community atmosphere. Staff mostly seems to hate the guests. The restaurant was a dark empty wasteland. Despite working remotely and being there for a week, never used the coworking space. It was so dark and depressing. I did one tour to the Lucha Libre. Consisted of the guide pointing out a few closed food stalls and then leaving us at the arena to watch the event and find out own way home. Ridiculous. The place is dark, filthy, covered in bugs and ants, children, staff hanging out and not working, children running around. Besides the location, zero reason to book this place. So disappointing.
Guest User
Stayed in Dec 2023
Solo travelers
2.0/5
Posted on Dec 29, 2023
It was quite disappointed, being the low season, the staff was very lean, bathroom cleaned only every few days. No food offers. The common area’s are dark. The location is excellent, but aside from that, I wouldn’t go back unfortunately. I was asked to communicate with Whats app and never got answers
Guest User
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 1, 2023
step into a cozy social hub within the [selina , where specialty coffee and a vibrant atmosphere merge to create an unparalleled space. At mienteme , we believe every coffee cup carries a journey of exquisite flavors meant to be shared. Enjoy a mindful curation of sustainably sourced beans while forging new connections in a warm and welcoming setting. Whether you're kick-starting your day with zeal, taking a much-deserved break after discovering [City Name]
Guest User
Stayed in Nov 2023
Couples
1.0/5
Posted on Nov 3, 2023
As soon as we checked in we noticed our private room was not what we booked. We tried to ask to change our room or solve some of the issues but the Manager never even got back to us. We would never stay there again Dirty and noisy room, no curtains. Every day we had to ask for toilet paper. No water running in the wc or hot water in the bathroom So many better hostels for cheaper and friendlier helpful staff
Guest User
Stayed in Oct 2023
Other
1.0/5
Posted on Oct 30, 2023
By far the worst hostel I’ve stayed at. The room was dirty, black hair in the sheets and all around the toilet. The room didn’t even have curtains, The rooms do not look like the photos on the website. Noisy, overall very uncomfortable. Not a place to stay while on vacation. I tried to speak to a manager but he never replied.
Guest User
Stayed in Oct 2023
Travel with friends
1.0/5
Posted on Oct 28, 2023
We did not get the bed size what we booked, Rezeption not helpful at all. Toilet Flash didnt work, nobody came to fix it, not clean and very loud. Really NOT recommend to book, also if you need help in advance the just send you automated messages and dont help
Guest User
Stayed in Mar 2023
Couples
2.0/5
Posted on Mar 1, 2023
Wish I'd listened to my gut and not stayed here. We booked through *********** and paid for a standard room with private bathroom, but Selina staff INSISTED we only had a small room with shared bathroom. The room was so small and on the 6th floor down the corridor from the rooftop. Every night there was incredibly loud music (the room literally vibrated) so we asked to move room. The room they then gave us was a dark cave with no fan, no window, tiny, no space for bags, no hooks for clothes, just awful for the money we'd paid. The staff didn't give any advice on how to use the hostel, safety, kitchen, community - nothing. The only nice thing were the friendly cleaning ladies. So disappointed for our first stay in Mexico
Guest User
Stayed in Feb 2023
Solo travelers
1.0/5
Posted on Feb 4, 2023
THEY did a mistake with my reservation but they didn’t find ANY solution for me. I am a young girl travelling alone, it was 8pm and THEY JUST KICKED ME OUT of the hostel by night with no excuse and no help. I had to find an accommodation in last minute. The girl at the reception didn’t care about the situation, I felt like I was disturbing her. No empathy at all. WORST HOSTEL EXPERIENCE OF MY LIFE! My advice: AVOID IT