The Ritz-Carlton, Mexico City

The Ritz-Carlton, Mexico City Reviews

The Ritz-Carlton, Mexico City

Avenida Paseo de la Reforma 509, Cuauhtemoc, Mexico City, MexicoView Hotel Details
The Ritz-Carlton, Mexico City
The Ritz-Carlton, Mexico CityThe Ritz-Carlton, Mexico CityThe Ritz-Carlton, Mexico City
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The Ritz-Carlton, Mexico City Guest Reviews

4.3/5
Very Good
61 review
Verified reviews
Location4.3
Amenities4.0
Service4.3
Cleanliness4.4
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All Reviews(61)
Positive reviews(56)
Reviews with photos/video(4)
Negative reviews(5)
Guest User
Executive Suite,Club Lounge Access,1 King,City View
Stayed in Jan 2024
Solo travelers
23 review
5.0/5
Outstanding
Posted on Feb 1, 2024
very nice :) It was a really good experience very pleasant spot
Braden Tse
Deluxe King Room with City View
Stayed in Oct 2023
Couples
27 review
5.0/5
Outstanding
Posted on Oct 16, 2023
Exceptional experience ! Ultimate Ritz Carlton experience, would highly recommend if you travel to Mexico City! Definitely get one of the best view in Mexico City from your room , it truly exceed my expectation of a Ritz Carlton hotel. Extremely good service and always address you by your name. We encounter some problems within the room in the beginning, however the front office manager solve it very quickly which is excellent. We have stayed in the hotel for 2 nights and will definitely come back if we visit Mexico City again. Became a fan of Ritz Carlton now
Guest User
Deluxe King Room with City View
Stayed in Nov 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 5, 2024
amazing
Alan GAO
Deluxe King Room with City View
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 1, 2024
The location is excellent and the facilities are very new. Compared with the Four Seasons opposite, the price/performance ratio is high
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Cheehon
Deluxe King Room with City View
Stayed in Mar 2024
Couples
1 review
4.2/5
Very Good
Posted on Mar 26, 2024
Very good service attitude! General luggage service.
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Guest User
Deluxe King Room with City View
Stayed in Oct 2023
Solo travelers
4 review
4.5/5
Great
Posted on Oct 6, 2023
Probably the best in Mexico City. The view from the rooms is simply amazing.
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Pachuixia
Deluxe King Room with City View
Stayed in Jul 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jul 19, 2023
The perfect hotel for this trip to Mexico🌟🌟🌟🌟🌟 Very recommended 👍🏻👍🏻👍🏻
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Xiaohongshu007
Junior Suite Terrace
Stayed in Sep 2022
Other
10 review
5.0/5
Outstanding
Posted on Sep 27, 2022
almost perfect. Very innovative construction. The only downside is that the sound insulation could be better
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Guest User
Corner Deluxe King Room
Stayed in Sep 2022
Couples
1 review
5.0/5
Outstanding
Posted on Sep 13, 2022
The decoration style and details are one of the best, the location is excellent, the scenery is unique
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Anonymous User
Deluxe King Room with City View
Stayed in Mar 2022
Solo travelers
14 review
5.0/5
Outstanding
Posted on Mar 27, 2022
The hotel opened not long ago, and the facilities are very complete. The location is also very good, with a 30-minute walk to many restaurants and attractions.
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Anonymous User
Deluxe King Room with City View
Stayed in Nov 2022
Business travelers
13 review
5.0/5
Outstanding
Posted on Jan 13, 2023
very high end overlooking the city
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Guest User
Deluxe Double Queen Room With City View
Stayed in Jul 2022
Friends
1 review
4.0/5
Very Good
Posted on Jul 16, 2022
good service
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Yujian
Deluxe King Room with City View
Stayed in Jun 2024
Business travelers
9 review
2.7/5
Posted on Jul 1, 2024
住過的最差的麗思卡爾頓，游泳池就是泡泡澡池。各種不方便！
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Sheena
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 23, 2023
panoramic view of the park. great service. the restaurants at top floor was gorgeous and food was delicious
Alberto
Stayed in Dec 2023
Couples
1.0/5
Posted on Dec 14, 2023
After Spent around $5000 in 4 days in the Hotel, and stayed in several Ritz Calton facilities around the world, Mexico City facility left so many bitter tastes that compromise my future selections with the brand. Facilities and cleanness were excellent, but there is no sense to suspend the electricity in your room at 11am (check out time) without making a phone call or knocking the door. I had to finish packing my belongings in the dark, and when I got to the front desk, they just told me that has to be something wrong, and they will check that out... nothing else happened.... 11:00 am they will cut the power... won't happen in another 5 Stars Hotel... Very disappointed!