Best 4-star Hotels in Mexico City | Trip.com

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Top rated hotels in Mexico City

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Galeria Plaza San Jeronimo

Galeria Plaza San Jeronimo

4.6/5109 Reviews
It is the first time that I stay at this brand new hotel, it is so refreshing to count with a superb experience in the south part of this busy city. Even when this is a great business hotel, it has a huge terrace with a swimming pool and jacuzzis. It is very well located, next to a one of the main freeways that cross the city: Periferico Ave.
Hotel Clé Reforma Insurgentes

Hotel Clé Reforma Insurgentes

4.2/592 Reviews
Zona Rosa
Some old high-end hotels have great location, just a few steps next to the reforma222 shopping mall, the water in the bathtub is yellow and very unpleasant. Others are okay. The bellman is responsible
Hyatt House Mexico City Santa Fe

Hyatt House Mexico City Santa Fe

4.3/5101 Reviews
Santa Fe
Unfortunatelly,although in a great location, hotel Administration clearly has a problem. We are Hyatt members and this experience has not been pleasant for what is paid. Restaurant service any time after breakfast is terrible..food bad old refrigerated tast and bar service poor, not attentive to the public, doesnt know how to serve great or anything.. We have not been the only onces complaining today.. lack of experience and training of the personnel is clear as they dont know how to serve and anticipate themselves to the service. Again, food is real bad. People have come and left today because they were not being attended and no interest seems to come from the people on duty. We reserved a different room on the web because our bed was real bad. We are suppose to get the check in today to a better room and room is not available yest, its after 3 pm. Anyway, I think this is our last time staying here, sorry to say and I have to share to make you head Management know that your service here should be expected to be 100 times better than it is...food here in Mexico is amazing, who is in your kitchen? Why are you not traning your people?
Hotel Catedral

Hotel Catedral

4.5/5114 Reviews
Centro Historico
The hotel is very close to the Constitution Square and it is a few hundred meters away. It is very quiet. There is a convenience store and a pharmacy 20 meters on the left hand side of the door, which is very convenient. There is a sightseeing bus next to the square. It is not expensive to visit the city. The fare is not bad in all aspects. The only thing is that the smell of the lobby on the first floor is too high and too fragrant.
AC Hotel by Marriott Santa Fe

AC Hotel by Marriott Santa Fe

4/5106 Reviews
Santa Fe
You can tell there is something about the way the property is managed when several things go wrong. Let me start by the good: Maybel Gonzalez tried everything within her power to avoid a total disappointment; nevertheless, travelers should be aware of the experience and hopefully upper management will take notice. Now the things that need attention: -Sent a message via the BonVoy app, it went unanswered until I requested a reply the following day. -Upon checking I noticed the floor in my assigned room had not been swept for a long time. They sent a very polite housekeeper who cleaned it and apologized profusely stating that was unacceptable. -Handheld shower could not be turned on, they fixed it. Also overhead shower sprayed water all over, this is a sign of not cleaning the shower head, it was fixed. -Air conditioning did not cool. They fixed it. Several reviews have the same issue reported. -The worst - the water pipes had air and banged all night. This was not fixed and even when the lent me a second room to sleep in, the noise was present. Had three sleepless nights. This is really a big problem. I was on the 12th floor. There are several choices in the Santa Fe area...I suggest looking for an alternative, I will.
Uliv Antara

Uliv Antara

4.4/543 Reviews
Polanco
Not sure I put the review for the right appar**ent, the one I rented for a weekend was on Ejercito Nacional 539, but there is no entry in Tripadvisor with this address. The flat was clean, however 2 mains points to be taken into account: it is very noisy (we can listen to the neighbour, including understand what they are saying), the furniture is really minimum: no light close to the beds, no closet in one of the rooms, no place to put the luggage.

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Local Travel Info

Highest PriceINR 121,938
Lowest PriceINR 3,730
Number of Reviews9,714
Number of Hotels319
Average Price (Weekdays)INR 18,285
Average Price (Weekends)INR 19,139