Popular Hyatt Regency Hotels in Mexico City

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Latest Hotels Reviews for Mexico City

Hyatt Regency Mexico City

Hyatt Regency Mexico City

4.5/5121 Reviews
Polanco
We were working in Mexico City and as always stayed at the Hyatt Regency. The staff is very supportive no matter what silly thing we need. This time it was shredding extra paperwork - note there is a shredder in the business center. The food in the main restaurant is tasty. I particularly liked the short rib tacos, but be warned, they are juicy so be prepared to make a mess. The rooms are large, the closets ample, the how water in the shower is relaxing. Overall a great property.
Hyatt Regency Mexico City Insurgentes WTC

Hyatt Regency Mexico City Insurgentes WTC

4.3/549 Reviews
Avenida Insurgentes Sur
There are two Regency hotels in Mexico City, one of which was more expensive and had a higher rating, but I booked this one because it was new. I wanted to use the Regency Club, so I booked a suite, but when I checked in, trip.com and the hotel were not connected, and I had to wait 30 minutes for the reservation to be completed. In the end, there was an event at the nearby WTC that day, so all the suites were fully booked, and instead, a club room was available, but only a twin was available, not the king I had requested. The room I was assigned to was on the 14th floor of the club floor, which was spacious but had no bathtub, and the door separating the bathroom and the room did not close properly, so I wondered if it was really new. Maybe the hotel name was renewed? ? The cleaning was poor, and there was trash left in the trash can and food scraps on the ground. The free breakfast in the lounge was poor, and there was no one there at cocktail time, and there was dried cheese, ham, desserts, etc., which was disappointing. The gym had no changing room or shower room. I was not sure if the spa was open. There is a supermarket nearby and the bus is right in front.

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