Find your balance at The Westin Santa Fe, Mexico City. Our Mexico City Financial District hotel is in a major business district of Santa Fe. Guests of our refined hotel have direct access to many nearby attractions including the Santa Fe Convention Center and Centro Santa Fe, the second largest shopping mall in Latin America. With over 12,000 square feet of event space, our understated venues are the ideal location for your next meeting or event in Santa Fe. Recharge with a number of enhanced amenities including our Heavenly Spa by Westin™ or our state-of-the-art WestinWORKOUT® Fitness Studio. Enjoy eclectic, nutritious dishes with locally sourced ingredients at our on-site restaurant, Market Kitchen. Each of our pet-friendly hotel rooms and suites in our hotel near Santa Fe Mexico features signature plush bedding, marble bathrooms and stunning views of Mexico City or the valley.
2023.07.09
I stayed at the Westin Santa Fe hotel during my first business trip to Mexico City. Staff was very friendly upon check-in, my Bonvoy status was acknowledged, and I was upgraded to a suite on the 8th floor. The room was spacious, clean, and functional. There was also a welcome snack in my room. Breakfast was good, but the buffet was not as extensive as other international Westins and Marriotts. Choices included typical breakfast fare plus some local fruits and juices. Needless to say, staff was friendly and responsive. The executive lounge had a decent spread, the staff there was extremely friendly, and the outdoor views were spectacular. Now for the hiccups: - the rooftop pool is slightly larger than a bathtub, yes somewhat of an exaggeration but definitely not to scale for this large property. The kicker - it was covered all three nights during my stay, with no sign or explanations - someone claiming to be from the front desk called late one night, asking me to verify my last name [the front desk clerk verified that they did call me the previous night] - a uniformed hotel staff knocked at my door after 11pm the same night as the phone call to tell me my phone was off the hook (it wasn't!). What a weird incident! - there were several restaurant charges on my folio totaling over $600 that I saw as I was checking out. The front desk staff did make the adjustments to remove them, but it was very disconcerting especially considering the two incidents above I will consider staying at this property again primarily because of my room and the friendly staff, hopefully there will not be any hiccups next time around.
Andaz Mexico City Condesa was formerly known as Conjunto Aristos, a historical building from 1961 cataloged as part of the Historical Heritage of Mexico City. A luxury lifestyle hotel, Andaz Mexico City Condesa is located in the heart of one of the most vibrant neighborhoods in Mexico City. Immerse yourself in the Mexican culture, surrounded by local shops, art galleries and an amazing array of restaurants that vary from our traditional taquerias to the most sophisticated venues in the City.
With captivating design and artful cuisine, Mondrian Condesa captures the vibrant energy of global cultural hotspot, Mexico City. Perfectly located at the crossroads of two must-explore neighborhoods, the hotel transports guests to a modern cultural fairytale. A vivid Ara Starck mural sets the tone in each of the sunlit 183 rooms and suites, and shines amid serene and modern decor. Discovery continues in Mondrian Condesa's four locally-beloved restaurants and bars.
GGuest User2024.01.03
Lovely room, delightful hotel and gracious staff. However, the booking process was difficult, and the communication with the front desk confusing. We got three versions of confirmed dates (the last one correct) did not get clarification as to whether our room included breakfast. When we arrived, we were given different responses to our question about whether breakfast was included on three occasions. We are fine with paying extra, but would have liked to have know whether to eat in or elsewhere. The restaurant was a weak spot with slow service, and no red wines available by the glass on our second visit. The waitperson said it was due to Xmas, but it seems quite surprising for this level of hotel to run out of red wine options four days after the holiday. Overall, we enjoyed the hotel, the location and the rooftop brunch on our last day were great. Please work on your service and communication to guests
Excellent
107 reviews
4.5/5
Price from
₹ 15,875
per night
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W Mexico City is located off Reforma Boulevard in the stylish Polanco neighborhood where trend-seekers meet to explore chic shops, a fast-paced cultural landscape and tempting nightlife. It features custom details defining an extraordinary experience. Stay at our pet-friendly hotel in Polanco and enjoy the sleek furnishings and signature touches in our 237 sparkling guest rooms and suites. Keep your Polanco party going at the Living Room Bar that oozes daring décor and quenches the thirst of many with the most innovative signature cocktail collection in the city. Perfect for work and play, W Mexico City offers everything you need for a spectacular event with fresh, innovative hotel spaces. With nine meeting studios totaling 7,700 square feet of space, we can set up events for anywhere from 10 to 340 guests at our hotel in Mexico City.
Kkimberlytong2023.05.31
The location of the hotel is good, there are many restaurants around. Because it has been a few years, some facilities in the room can see the traces of time. The service is quite satisfactory, the service at the checkin at the front desk and the outdoor restaurant on the second floor is not bad (pictures 2 and 3 are outdoor restaurants, I ate at the hotel when I arrived late, the food is not exquisite but tastes good). The concierge is more ordinary, with strange eyes and arrogant attitude. What is more excessive is the waiter in the buffet breakfast room. The room rate includes breakfast, but the guest still needs to sign a bill. We gave a tip of 50peso, but unexpectedly, the waiter added a 1 in front of 50 without authorization, and it became 150. It can be seen from the photo that the 1 in front of 50 is quite abrupt, and the writing and color are different from 50. (It’s also our own fault. We only wrote the tip, and didn’t write the total amount to save trouble, because we didn’t intend to give a tip. The waiter just took the coffee pot and asked if he wanted coffee. Apart from that, he didn’t provide anything else. Serve). After staying in the tipping culture for so many years, this is the first time I have encountered such a thing.
Located in Mexico City (Polanco), Hyatt Regency Mexico City is within a 10-minute walk of Paseo de la Reforma and Auditorio Nacional. This 5-star aparthotel is 5.5 mi (8.9 km) from Zócalo and 8.9 mi (14.4 km) from Basilica of Our Lady of Guadalupe.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find outdoor tennis courts, an indoor pool, and a sauna. Additional features at this aparthotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Enjoy Latin American cuisine at RULFO, one of the aparthotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Free self parking is available onsite.
Make yourself at home in one of the 755 guestrooms featuring minibars and LCD televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Wired and wireless Internet access is complimentary, and Smart televisions with cable programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers.
GGuest User2022.10.16
We were working in Mexico City and as always stayed at the Hyatt Regency. The staff is very supportive no matter what silly thing we need. This time it was shredding extra paperwork - note there is a shredder in the business center. The food in the main restaurant is tasty. I particularly liked the short rib tacos, but be warned, they are juicy so be prepared to make a mess. The rooms are large, the closets ample, the how water in the shower is relaxing. Overall a great property.
Marquis Reforma Hotel Spa is centrally located in Mexico City, a 2-minute walk from Torre Mayor and 8 minutes by foot from Angel of Independence Monument. This eco-certified hotel is 0.7 mi (1.2 km) from Chapultepec Park and 0.9 mi (1.4 km) from National Museum of Anthropology.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Los Canarios, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 209 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
HHussain Ismail from London2024.01.15
Really nice hotel with people that are really friendly. Clean, smells really, and serviced really well. The desk staff were really friendly and helpful. Rocío cleaned and looked after my room really well! Thanks Rocio.
The Spa and gym was amazing - especially the staff who were really helpful and kind. The trainer Ariel was really helpful showing me various training routines and ways for thinking about exercise - he is an expert in Judo (black belt!). Alexis was really helpful with the spa facilities. Thanks Ariel and Alexis!
The beauty salon run by Azul was really good and especially with the treatments she offers! She convinced me to start looking after the smaller things about my appearance. It is the people that make a place and in this case in Hotel Marquis Reforma. I will definitely go back. Thanks Azul!
Thanks Hotel Marquis Reforma! See you soon.
With a stay at Sheraton Mexico City Maria Isabel Hotel, you'll be centrally located in Mexico City, steps from U.S. Embassy and within a 5-minute walk of The Angel of Independence Monument. This 4-star hotel is 0.4 mi (0.6 km) from British Embassy and 0.4 mi (0.7 km) from Diana the Huntress Fountain.
Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an outdoor pool, and a sauna. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 756 guestrooms featuring minibars and flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
FFraser2024.01.13
This is my 4th time at the hotel and by far the worst. The room was far lower quality than my last 3 stays. Would probably not stay again based on this. The price for what I got was extremely disappointing when usually it’s fantastic
Novotel Mexico City Centro Historico has the best location in Historic Mexico City, ensuring all the comfort for a quiet stay in Mexico City. The hotel has rooms ideal for business travelers and families, as well as being pet friendly. Enjoy a Mexican restaurant and a bar with signature cocktails. The hotel's structure includes a gym, meeting rooms for corporate events and a terrace over the Zócalo.
GGuest User2024.05.01
Stayed 7 nights with my partner at this wonderful hotel, which is centrally located (10 minute walk to the main Zocalo square with lots of shopping nearby) and has a very good bar/restaurant on-site. The rooms are new with firm beds, thick towels and linens, a hot shower, daily maid service, a medium-sized safe that can hold a tablet, good climate control, and a Nespresso coffee machine. A filtered water dispenser to refill water bottles is quite the advantage in the lobby. The gym on the 2nd floor is modern with very usable equipment, and is located next to an outdoor terrace. The breakfast buffet was very good with several choices. Antonio and Nayla provided excellent customer service during breakfast, and Antonio also alerted me to breakfast options that were healthier for my sensitive stomach. The lobby staff were very friendly and helpful. Overall, I rate this hotel an 8 or 9 out of 10 and would definitely stay here again. That being said, I would like to offer some suggestions to Novotel to make the hotel room a bit better for travelers. This new, minimal hotel room concept means that there are no dresser drawers for storing clothing, and there’s only one spot in the hanging metal “closet” for storing one suitcase - the other person must put their suitcase on the floor . One must live out of their suitcase during the entire stay, which is very annoying. This can easily be remedied by having more hangers (10 instead of 5?) in the closet, and having one or two folding luggage racks available. Also, another side table is needed beside the bed, since there’s only one. The person sleeping on the left side of the bed must put their water, glasses, phone, etc. on the floor, since there’s no side table, or place their items far away on the desk. Also, the thick towels keep falling off the three very lame wooden towel “knobs”. These knobs need to be replaced or extended outward in order to be able to hold a load. I would hang up my wet towel and it would immediately fall onto the floor. We fought with this the entire week. The hotel would save a lot of money by not having to wash towels every day that have fallen onto the floor. Additionally, perhaps for an upcharge, a small refrigerator could be placed in the room. These minor issues did not affect our overall satisfaction of this hotel.
Located in Mexico City (Venustiano Carranza), Camino Real Aeropuerto Mexico is within a 10-minute drive of Sports Palace Dome and Foro Sol. This eco-certified hotel is 3.6 mi (5.8 km) from Autódromo Hermanos Rodríguez and 5.5 mi (8.8 km) from Zócalo.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at La Huerta, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 5 AM to 11:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 600 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
LLUIS EVERARDO2024.02.17
The bell boy service is really embarazing, they want to help and touch the luggage 5 Meters before your final destination. Nevertheless in the critical points, is not possible to find one of them. They are every time in other places or occupied talking with other bell boys.
The Hilton Mexico City Airport hotel is located inside Benito Juarez International Airport, Terminal 1, Gate 8, third level of the international arrivals area. We offer our guests the highest levels of service and personal attention combined with the utmost convenient location. All guestrooms have been designed especially for business traveler guests. The Hilton Mexico City Airport hotel features an outstanding restaurant - Belvedere and a bar - Carlo's Place, which offers an incredible view of the airport's runways where it is possible to watch the arrival and departure of all flights. We also offer a service to monitor international and domestic flight schedules. Recreational amenities include a fitness club. The Hilton Mexico City Airport hotel offers great accommodations and service.
Travel should take you places.
GGuest User2022.05.17
one of the elevator was not working when arrived, service repair was undergoing.
Service was good overall
Very Good
57 reviews
4.2/5
Price from
₹ 15,280
per night
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Latest Reviews for Mexico City hotels
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
5.0/5
Perfect
SStephane zhengVery good location, very convenient
GGuest UserThe apartments are impeccable. They are tastefully furnished with a contemporary style, including furniture and artworks. The apartment had two large bedrooms, and the master bedroom had its own bathroom and TV. The living room is fully furnished and also has a TV. The kitchen has all the amenities. It is a quiet building in a relatively quiet street. The concierge was very nice. The only problem we had is that we didn't realize we had to email them in advance our arrival. We thought it was a hotel, so didn't realize we had arrived at the place as we didn't see any signs. You must let them know in advance when you arrive. But this is a great deal. It can easily accommodate two couples.
GGuest UserThe location is awesome. The hotel is more than basic, the pictures are a bit deceiving. There wasn't even space for us to put our clothes, no wardrobe nothing. Four days and our clothes had to stay in our bags or around the room.
It also didn't have a good mirror, only one in the bathroom which is not convenient.
The hotel is on a 4th or 3rd floor, I honestly can't remember but it was a lot of stairs, and it's inside a building that resembled a small shopping center.
It's walking distance to a lot of attractions, very good location.
The breakfast was good, freshly prepared for each individual. There's a very nice rooftop, don't miss it.
The hotel is not quiet at all, but I guess it's because of the location, it's hard to get a good night sleep if you're easily awakened :)
Upon arrival the man on the checking desk asked me to fill yet another form that had weird questions like if I liked dogs or cats and he said that I had to take a selfie! He said this was for verification reasons and that ”booking” asks him to do so, I told him I already verified my reservation and that I booked via Trip.com, he insisted at first and then when I was firm he said that it's ok and that there was no need.
This was a surprisingly practical and quaint boutique hotel in Polanco. It is conveniently located across the street from major high-end hotels such as the W Mexico City, which are outrageously priced. The hotel is really an old villa that was converted to a boutique hotel. The rooms are tiny and basic. Essentially a bedroom with a small bathroom and shower areas. The room was surprisingly cold at night. Breakfast was self-serve. Complimentary bottle of gin in the room. This is a budget alternative to the major hotels in the area. Security at entrance of the property and gated. I would return.
GGuest UserThe hotel is in a very nice location, a couple of blocks from Avenida Paseo de la Reforma. The room was very clean and there was a walk-in shower in the bathroom. A nice ce upgrade would be to have USB ports by the nightstand.
My issue is with Trip.com. I paid in advance for 3 rooms- one for me and one each for two friends. When I booked the rooms, I listed each of us separately on the online form. I received my confirmation by email and assumed that so did my friends. When we arrived at the hotel, I checked in without issue but when my friends tried to, they were told that no reservation existed for them. This is despite the fact that I had paid by credit card for all three rooms on one transaction. A call to Trips.com did nothing to fix the situation. The reservation number I gave them only had my room listed.
My only option now is to dispute the charge once my credit card statement arrives.
GGuest UserWhile this hotel was aesthetically pleasing and in a good location for relatively easy access to many tourist spots, the amenities, service, and operation was absolutely horrible! The language barrier was also very challenging and one would think for this to be such a hot spot that they would have staff fluent in English for tourists. I was told that the hotel had english-speaking concierge that would be able to guide me with questions on transportation, etc. and that was not the case. Day 1: - Language barrier made check-in unnecessarily challenging - Language barrier made the ability to assist us with our desired tours impossible, thankfully we had a backup plan and had gathered information for ourselves - Bikes as advertised were not available AT ALL, at no time during our stay and per guests that had arrived a week prior the bikes had not been available (out for repairs & unavailable the entire stay)...this was the method of transportation we had planned on using AND had supposedly reserved for the afternoon of our arrival, thus causing us to have to change plans - My 1st evening in the room the air conditioning was not working and my room was SCORCHING! I was calling every 1 - 1.5 hrs asking for assistance, and even though they are able to control it remotely they could not get it working....I was only able to rest approx. 3 hrs and woke up congested and with a migraine. The young woman at the front desk did everything that she could to communicate the issue and actually did apologize that I was ill, however was not successful in her attempts to reach 'The Manager' as she said that 'the manager' would not return calls made in attempt to speak with me - this ultimately made me late for our tour/lunch reservation due to attempts to handle the situation. Upon return for the afternoon I was told that the A/C was fixed. Upon arriving in the room I found it to be freezing cold and attempted to turn the unit off, the front desk staff KEPT turning it back on, even after attempts to help them understand that the temperature was still not being controlled within the room, thus I was probably able to get 4-5 hrs of sleep and my cold/congestion got worse.....and they said there was no room available to move me to All that said, I have my complaint into the booking agency and hotel corp office, but am writing this review to warn anyone contemplating their stay at City Centro Ciudad de Mexico
费费兰登阿历克斯The price/performance ratio is absolutely high. If you bring breakfast and we don’t understand Spanish, it’s best to look at the breakfast ordered by other guests. If you order a breakfast you like, you will feel happy
GGuest UserThis hotel is very interesting. It is a Mexican-style nostalgic hotel. The hotel is designed in the 1970s and 1980s. The faucet is an ancient style with separate hot and cold water. It is very cute. The room has an electric stove and a microwave oven, and even a coffee machine. Yes, the closet is a hundred-page concealed door, which is well maintained and the room is spacious. The geographical location is very good, it is a wealthy area, the public security is good, and the police are often patrolled during the day, there are big banks and supermarkets nearby, and there are various high-end restaurants and supporting facilities around. The US Consulate is also within minutes. This hotel is very suitable for guests who have culture or love classics. The value for money is five stars, it is recommended.
TThomasBGThis is my second 1-night stay in this hotel in the last 7 days - both in order to get some sleep after long-haul flights before continuing for the next one. For this purpose the hotel is OK. Simple but clean and having everything one needs for 7-8 hours, including a very convenient check-out time of 1pm, which, to be honest, is something unique, especially in the last years when they are trying to move the check-out time first to 11, then to 10, and I’ve seen even 9am somewhere! So far, so good. The little problem I bumped into at check-out, was that this hotel is also unique with the fact that it doesn’t have either a luggage storage facility, not an organization to store guests’ luggage when they fly out later in the day. After I tried to insist (because I’m 100% sure even 2-star hotels have such places, and this is even rated as 4* in some places), they offered me to leave my bags near the reception, in a dark and completely unsecured place behind some counter. A place everybody could walk in and nobody will see. Go and prove you had a bag with things important to you, if on return you don’t find you stuff there. And having in mind this it not the best part of the city, I couldn’t take the risk, so I had to waste time to go to a special paid luggage storage company. I actually even offered Hotel Seoul money to put my bag in a safe location, but they refused. So the third time, if I have to fly late in the day, I’ll surely look for a hotel with a better service in this aspect, Which is a pity, because this one offers everything one needs for some rest during a long layover. For longer stays I wouldn’t recommend staying there, because the rooms are a bit dark and even a bit cold at night. But for a single night stay it’s great. Including the very good WiFi.
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