Hasdrubal Prestige Thalassa & Spa Djerba

Hasdrubal Prestige Thalassa & Spa Djerba Reviews

Hasdrubal Prestige Thalassa & Spa Djerba

Plage de Sidi Mehrez, BP 120 – Houmt Souk Djerba, Mezraia, Medenine, 4180, TunisiaView Hotel Details
Hasdrubal Prestige Thalassa & Spa Djerba
Hasdrubal Prestige Thalassa & Spa DjerbaHasdrubal Prestige Thalassa & Spa DjerbaHasdrubal Prestige Thalassa & Spa Djerba
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Hasdrubal Prestige Thalassa & Spa Djerba Guest Reviews

4.1/5
Very Good
45 review
Verified reviews
Location4.2
Amenities4.1
Service4.0
Cleanliness4.2
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All reviews(45)
Positive reviews(38)
Reviews with photos/video(7)
Negative reviews(7)
Guest User
Junior Suite Junior Suite Double Room<1>
Stayed in Sep 2023
Travel with friends
3 review
3.7/5
Posted on Sep 27, 2023
Introduction I have been traveling since the age of 16 and I am 50, I have visited the best hotels in the world I stayed for 2 days and I can say that apart from the price of around 180 euros per night for a double room the hotel is not worth a 3 star rating. Positive aspects Very nice hotel from the outside, the magnificent lobby is very impressive but there is no value for money Room designed in the 70s with. Salty desalinated water!!! There is no hook in the shower for robes Sink knobs with hot written in French and cold written in English!! Fixed shower that doesn't move and you can't adjust the flow of water! For the lights in the room there is no general switch to turn everything off from the bed and therefore you have to get up to do it Room safe not working and you are forced to use the one in reception every time. Lack of simple things like an umbrella for customers in case of rain!!! Lack of enough sockets to charge cell phones and other things Bathtub without hydromassage Positives Friendly and helpful hotel staff Very good and plentiful breakfast
6/10
Guest User
Junior Suite Junior Suite Sea View Room<1>
Stayed in Aug 2023
Couples
5 review
5.0/5
Outstanding
Posted on Sep 1, 2023
Great hotel very clean friendly staff good breakfast
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ELYESDELUXE
Junior Suite with Sea View (Junior Suite*)
Stayed in Aug 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Oct 7, 2023
Very warm staff Very clean and spacious room I highly recommend
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Guest User
Stayed in Aug 2024
Couples
1.0/5
Posted on Aug 17, 2024
Hardly ever write reviews but had to for this one. The Hasdrubal Prestige looks like it could possibly have been a 5-star hotel back in the 80s or 90s but is barely a 3-star property today. Pros: - Massive room Cons: - Room came with no bath towels, no blankets, half drunken bottle of water in the fridge, no room service menu, window in the bathroom that can be seen through from the outside, no utensils, etc. - One person manning the reception desk the whole day so service was extremely slow - Extremely unhelpful woman manning the front desk who was unable to call us a taxi and told us to just go outside in the scorching heat to flag one - Beach full of garbage and plastic bottles
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 11, 2024
Wonderful property .Very friendly staff. The room.are spacious and elegant with great amenities.Beautiful beach with clear water.Great value for money .Amazing food at the Tunisian restaurant .If you go make sure you order the brik and the Hadsrubal couscous.Definetly recommended .
Guest User
Stayed in Oct 2023
Travel with friends
4.0/5
Very Good
Posted on Oct 15, 2023
It is five-star hotel but strangely there were very few guests. There was a group of french jews celebrating some special date and because of them there was no hot food or even hot coffee for breakfast on Saturday and reception gave me no straight answer. It was so quiet in the pool & beach areas that it felt like a ghost place. The staff was unprepared and somewhat unfriendly, lazy? It took them ages to prepare our table at breakfast or even clean the ones used and there were abundant flies. The accommodation is superb and our dinner which was included, very tasty.
Guest User
Stayed in Jan 2023
Couples
3.0/5
Posted on Jan 31, 2023
The pools need urgent repairs, nearly all the furniture at the pools as well, a general cleaning would be very necessary, everywhere outside, the beach included. Breakfast, lunch and dinner are ok, but far away from a 5* standard. Several Restaurants and Bars are closed, it‘s a pity. The rooms are nice and very big, bit nobody needs this size of a hotel room during a summer holiday. Nice to have, but no need. The management should change several things urgently, an the tour operators should have a review op their quality quotations.
6/8
Guest User
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
We enjoyed our stay at Hasdrubal Prestige Djerba a lot! We had the most beautiful view from our huge terrace to the pool area and to the sea. Our room was huge, super well equipped, and very comfortable. The hotel has a great SPA, many outdoor pools and the beach is right in front of it. We also enjoyed the food at their restaurant, they also offer some vegan options. This place is absolutely perfect for families, couples, and friends!
Guest User
Stayed in Jul 2023
Other
5.0/5
Outstanding
Posted on Jul 6, 2023
This spa resort is a hidden gem. Spacious property with the biggest outdoor pool I have ever seen. Rooms are huge, nicely appointed and very comfortable. The property is right on the beach and the hotel arranged for us to ride camels and horses from the convenience of the hotel. The restaurants offer a variety of fresh and flavorful dishes. The staff are welcoming and so willing to help and make you feel comfortable. This resort is very safe, peaceful and appeals to all travelers. We travel as a family but there were couples, single females and other families. The grounds are so big that you really don’t feel other guests. The spa is lovely and with indoor pool for adults (another separate indoor pool available for ages in another part of the resort). This resort is incredible value. We will be back!
Guest User
Stayed in Jan 2023
Family
3.0/5
Posted on Jan 31, 2023
Travelling from Canada we spent one week from July 20 to 27 with my wife and 2 kids (13 and 16). First time in Hasdrubal Prestige but not the first time in Djerba. We picked this hotel after reading the good reviews. We also tried to avoid the all inclusives because we were decided to spend time touring the island. Pros: The hotel is very clean and it has a great architecture. The rooms are very spacious and well organised. The majority of the staff are very professional and helpful. The beach is clean and the water is clear. My wife and daughter enjoyed the massage and found them very professionals. Cons: A number of employees are impolite, we heard them few times fighting and swearing in front of the customers. The menu for lunch is vert limited and a number of dishes were not available for the entire stay (i.e. pizzas). The pool walls were full of mildew and the pool was loosing the ceramic pieces. We were charged $3 for ice that we requested for the room service.
Guest User
Stayed in Jan 2023
Travel with friends
5.0/5
Outstanding
Posted on Jan 31, 2023
Hasdrubal Prestige Djerba has a great SPA, many outdoor pools and the beach / Mediterranean is right next door. Great amenities and views from the rooms. Also our room was super well equipped and very comfy. Perfect for families, couples and friends.
Guest User
Stayed in Oct 2021
Other
0.0/5
Posted on Oct 12, 2021
(Photos only)
Guest User
Stayed in Jul 2024
Solo travelers
5.0/5
Outstanding
Posted on Jul 3, 2024
The best hotel in Djerba. I appreciate the absolute calm, tranquility and serenity of this hotel which deserves a 6th star. Exceptional thalassotherapy center, gourmet catering, vast junior suites of around 100 square meters with large terraces, very welcoming qualified staff, lagoon of outdoor swimming pools adjoining the sea, select clientele. My favorite hotel in the Hasdrubal chain.
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Patapou67
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 21, 2024
By far the best hotel in Djerba. The suites are huge and clean. The beach, gardens and swimming pools are magnificent and very well maintained. The thalassotherapy center is grandiose, and the services offered are completely up to par with the hotel. The restaurants offer varied and very good dishes. At lunchtime, at the pool bar, pizzas and sandwiches are available, a positive point but a slightly greater choice with e.g. salads and ice cream, would be a real bonus. This hotel is suitable for people who like peace and quiet because there is no entertainment except, from time to time, a pianist during evening meals. The breakfast buffet, which can be taken on the terrace, is very well stocked and everything is excellent. We will return to a hotel in the Hasdrubal chain without hesitation.
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Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 19, 2024
Hasdrubal customer for years and always delighted. As the other hasdrubal was sold we went to prestige. We took four days of treatment and stayed with friends. I had asked for my masseur that I had at the old hasdrubal and well on the fourth day they came to tell me who couldn't because he was in a private spa. Well I was very disappointed and didn't want anyone else very angry I found it unacceptable to pass on certain customers before and especially since I had booked for four months. The staff is competent and very kind. But we should organize ourselves, it’s a shame you give a bad image of the hasdrubal, especially by being prestigious. For all this year I have been considering the best hotels in Tunisia. Too bad I lost two massages. I am not ashamed of what I write, my name is Elisabeth Henry. I know it doesn't matter to you, but to me it does. I sent an email to the thalassotherapy center and they didn't even answer me. Sorry I don't like writing stuff like that but I'm so disappointed.
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