Metropole Suites South Beach

First- the vibe is everything. Loved it. Super chill, relaxing area in the front and in the back. That’s the whole reason I booked here. Price was great, great location, chill vibe that makes you happy. However, when checking in, it took more than 20 minutes for the check in process to be completed. The man said it was the internet running slowly. I booked from this site. When I got there, he said that the remaining total was $128. The $100 is for the reservation fee that will be held for up to 5 days. The $28 is for taxes, etc. He charged 1 card then told me that the internet “timed out” and I had to use my card again. I asked for a receipt- he said it would be emailed. Still have not received anything. The pictures advertised can be deceiving. I thought the pool would be a little bigger, but it’s literally the size of a hot tub. On to the elevator, I thought it was going to collapse and smelled terrible. Lol The decor is great. The room “suite”. Very dirty. Hair and dust was everywhere. Clothes tags were on top of the dresser; clearly not cleaned. We found flip flops under the bed. The pull out couch was broken and fell to the ground on the right side. So my son had to sleep on the floor. Found cockroaches after that. I brought 91% isopropyl alcohol spray bottle because I don’t trust cleanliness or bugs. No trash bags in the cans. (That’s ok, but I like to make sure that my dirty clothes are put in a trash bag. Should have brought my own). No wash cloths available. The paint was sloppy. Literally, there were brown paint splatters on the door and walls and I thought they were bugs initially until I inspected. You only get about 10 tv channels in the room. A/C was good and we were comfortable through the night. Food was good (not great), but was very expensive for the appetizers we got. Just overall disappointed.

Convenient, everything was in walking distance.

The staff was amazing and made sure we were taken care of , the location was perfect 10 steps away from the beach.

Not good for family since there is noise until 11:30pm plus people smoking inside and around the hotel. The sofa bed was dirty when we try to used it it was yellow stuff. The last day of our stay they send us a message welcome and asking us if we need anything to let them know.

This was a cool property.

Don’t have cable can’t see anything from their television

It’s a very nice place to stay. It’s close to the beach and rooms are well equipped with everything you need for a long stay.

The property is really cute it's nice it's near the water and it's well kept and very nice small boutique hotel. What I don't like is the surprise fees that they hit you with sometimes when you arrive and on the app when you're booking it makes it more difficult to find what you're looking for and in the end you feel like you've been tricked