Hotels near Rivo Alto Island, Miami Beach

Worst hotel experience I've had in my entire life. Please don't stay here, it's not worth it at all! 1. The hotel is right next door to a nightclub that blasts aggressive EDM from 10pm to 7:30am, even on weekdays (I stayed here on a Wednesday). I wore heavy duty earplugs, a pillow over my head, and took sleeping pills, and I still wasn't able to fall asleep due to the thumping music that vibrated the whole room. There is no one at the front desk to help, and no one picks up the hotel phone line after hours. 2. On the rare occasion that someone is at the front desk, they are extremely rude and unhelpful. The morning after the nightmarish stay, I went down to ask the manger (Sam) to change my room due to reason 1. He just shook his head, told me to suck it up because I had already paid for my unrefundable stay, and that there was nothing he could do. He said all the rooms were full. When I showed him that there was still availability when I checked online, he said that those rooms were even louder than my room, so I'll be even more unhappy there. Whenever I offered more solutions, he would interrupt me and shake his head and tell me to suck it up. I almost had a panic attack out of frustration, shock at the poor customer service, and lack of sleep. If I were to collapse, he probably would have just told my corpse to suck it up. 3. The room itself was fine, nothing special, solid 2 or 3 star quality. However when we walked in we were overwhelmed by a strong, chemical-y, lemon smell. I'm guessing this was because the rooms aren't properly cleaned and are instead sprayed with cheap Febreze. The smell gave us a headache, so we had to leave immediately and open the windows while we were gone. When we came back, we tried to turn on the AC but it didn't work. We called the front desk but no one was there at 9pm. We had to just suck it up, as Sam would have said.

Everything is perfect at this hotel! The welcome is incredible, the service is exceptional. The rooms are immaculate. The facilities and pool are amazing. We loved our stay for sure we will come back!

Great place to stay at Miami Beach, close to the Beach and all sorts of places. They also have daily events like drawing or volleyball. The staff is superfriendly and always tries to help. Free cooled water and coffee is also included. They have two fridges and a microwave for food. I really enjoyed my stay at the place and would definitely recommend it!

First off, the manager Chris was one of the friendliest and most accommodating managers you could ever run into. Hussein at the front desk was also very friendly and hospitable. The whole staff was great. The hotel and the Seawell restaurant is basically nestled in its own tropical environment. The poolside bungalow was a beautiful room and I highly recommend it. You basically have your own private pool centered between a few units. The main rooftop pool is in a great location with beautiful scenic views. The one hour wine social is a nice little perk. Also, just a short walk to Ocean Drive and the beach.

I really enjoyed this hotel, it is very well kept and maintained (pool area, room was modern and spotless). The staff is amazing, especially the beach staff. The location is perfect for walking the area. I would (will!) return for sure!

We booked the Hampton inn hotel for 5 days. We arrived to Miami in the early afternoon and were quickly greeted at the reception with warmth and a beautiful welcome. It took a few minutes and we received all the information we needed for our stay and keys to the room. A beautiful and spacious room, very clean, a spotless bathroom equipped with many towels of all sizes, hair dryer, soaps and everything needed for bathing. The room has a TV, small fridge, safe, iron, coffee machine and more. American style breakfast, nothing was missing. The day before our return flight I was attacked by severe stomach pains and I went to the hospital, where I had emergency surgery that forced us to stay for several more days. The reception staff immediately checked and reserved the room for us until we could leave. When I was released from the hospital, we realized that the room we had was not suitable for recovery and we asked if we could get another room. It should be noted that it was a weekend and the hotel was full. The reception staff went above and beyond, did not give up and even contacted the management until they found a suitable room and also stated that they would not charge us in the price difference. I would especially like to mention Jose and Francisco who helped us above and beyond with sending and printing documents we needed. They responded quickly and efficiently to every request. In addition, the hotel is close to many attractions and points of interest. Highly recommended

Our service at the beach was wonderful! Alejandra was an excellent server. It was a very relaxing atmosphere. They have great lounge chairs and umbrellas. You can rent larger lounge chairs and cabanas for the day, too. It was easy to access the beach directly from the Fontainebleau property.

Welcoming & vibrant stay! Absolutely loved this hotel. Although yes, the rooms are quite small you’ll survive! Free cocktail drink coupon on arrival too. The hotel has everything you need including a massive comfortable bed, led lighting and ‘Iron rooms’ on quite a few floors. Being able to iron with ease is a win on holiday. Staff were lovely & bubbly. Location was great, lots of work space in the lobby and the roof top pool was fab!

Had a wonderful stay with the family , very warm environment and staff was absolutely amazing. Big shout out to Harry the bell man for being extra accommodating. Beautiful pool and the on-site restaurant was super convenient. Would definitely go back

Do NOT stay here if you have an early flight and want to enjoy breakfast. We tried to go to breakfast at the Coral Cafe at 6:00 am only to find out that breakfast doesn't open until 6:30 am. I stood by the hostess because it said wait to be seated and she just looked at me rudely and said, ”uhhh...? Do you need something or...” I replied, ”Yes, I wanted to get breakfast.” She responded rudely, ”Well, it doesn't even open until 6:30 so you're gonna have to wait.” We are diamond members and we tried to use our food and beverage credit to grab something quickly. We only had 5 minutes to eat so we couldn't sit down and eat. We only wanted a croissant that we were willing to pay $15 for and It was literally just sitting at the buffet to grab easily. The hostess was so freaking rude and argued with me and embarrassed me in front of everyone. She said I had to sit down and wait to be served. We had already waited 30 minutes for her to tell us this. She told us to go to Starbucks instead. I informed her that I wanted to use my food and beverage credit and she said, ”oh well. I don't know if it works there, but you'll just have to go there because that's you're only option. I can't give you a croissant here. You have to sit down and wait to be served.” Pretty ridiculous that I couldn't buy something to go. They also charged us $18 for our Turo to be parked in the parking lot for only a couple hours while it was waiting to be picked up! We didn't even have the car parked over night. Also, I NEVER received a receipt after checkout which is not normal for Hilton. I had to find the receipt online via the app. Will never stay here again! Super rude and terrible customer service! I have stayed at many Hiltons all over the world, but I have never been treated so poorly!