Guest User
July 21, 2024
Pay cash for your deposit! You get it back when you leave. Why you need to pay this is ludicrous as few guests cause any damage beyond normal wear and tear. It’s a way for these hotels to make extra free money as sometimes they hold these funds for up to 10 business days and make money on the float. If you do pay with a credit card, try to use the same card for your entire stay. Evidently, they don’t see the need to repay the deposit using the same card it was paid with. Someone else paid for a night later in the week and they used HIS card to refund my money. As far as I’m concerned, I didn’t get reimbursed! The front desk woman was rude, too. Usually this place has nice employees but not anymore! Her command of English is not good and she couldn’t explain very well what the situation was. The hotel is nice enough overall but they don’t deep clean anything. Grout on bathroom is dark, the front of the furniture has stains and smears., carpets so-so. They do not clean to standards most of us expect our temporary residences to be. Not the fault of the housekeeping but the management of the hotel.