Hotels near Diggerland Devon, Mid Devon District

Me and mum stayed 13-17.10.23 on an Angela coach holiday trip. I Had read the reviews and was, to say the least, a bit worried but will always wait to see for myself. I’m not sure why people have put such negative reviews. We had tea and coffee on arrival, our rooms were ready and me and mum had a large room ( room 90 ) with heated towel rail and heating as it got a bit chilly.Tea coffee hot chocolate and biscuits. Our luggage was taken to our rooms and collected on leaving. Everyone from reception to housekeeping to restaurant were friendly. We had 1 towel missing and tea bags from our room which was collected after dinner no trouble at all. The food from evening meals to breakfast was excellent. A special thank you to Carol ( apologies if name wrong ) who looked after mum with her gluten free diet and also bought toast in the morning without being asked and mum was very delighted with this special touch. Thank you. Don’t judge a place just on reviews, yes some people may have a different experience, but this is individuals jobs and look to make our stays as enjoyable as possible and respond to queries. Thank you to all the staff at Tiverton hotel.

There is nothing to recommend about this hotel. New owners were completely out of their depth and couldn’t even cook eggs. Over priced supierier double room should have been £188 but we were charged £238 which is the price of their family room which we didn’t request. Price included breakfast. On the first day the breakfast was a joke. I ordered full English with scrambled eggs it took 90 minutes to arrive long after others recieved their breakfast. The fried eggs were obviously deep fried in a good depth of fat. They were burnt to a crisp around the edges. My wife’s fried egg arrived 60 minutes before by scrambled. The bacon was burnt on the underside and the toast overcooked. As a breakfast it was virtually inedible. The new owners were complaining that the kitchen was too small to cook breakfast. Our room was left unserved all day and when we returned no bed made no towels changed no new milk or coffee so not possible to make a coffee on the next morning. It was also not possible to have breakfast on the second day because the owners put a sign up saying no breakfast. This is the worst hotel we have ever stayed in and no apology from the owners for the lack of hospitality, over charging of room and no offer of a discount for the lack of breakfast. This was a disgrace. These new owners need to take some responsibility and offer me a refund given the over priced room and lack of breakfast on the second day and burnt breakfast on the first day. I paid £238 in stead of £188 and a refund of 50% would be appropriate given the dreadful service.

Lovely friendly efficient welcome on arrival. Immaculately clean room beautifully presented overlooking the car park but really quiet, we had a great nights sleep. Quick friendly check out. Very conveniently situated near motorway and short drive into Wellington & Taunton. Highly recommend and would definitely stay again.