From arrival, the hotel taxi driver was very disrespectful. First he parked on drop off side, so we opted to park on pick up. He then came out and started shouting at us without even greeting us telling us we parked wrong. When we indicated that the reason we parked there is because he blocked the drop off side, he did not even apologize. The afternoon shift receptionist was also full of attitude. We asked for the fridge as it was very hot on that day, she refused and told us that she can't promise us since the standard rooms don't come with fridges. Funny, other standard rooms had fridges. After we requested that they cancel our stay so that we can go to other hotels of the same rating with better service she brought it. We asked for the mere plate/dish and they refused saying if we did not order food from them, they are not allowed. We have been to lot of hotels and this was the first time we hear the hotel refusing to just borrow us the plates. It's not like we were going to leave with those plates. Then in the morning, on a breakfast that lacks variety, the employees there were just folding hands while we are battling to find things around. We walked back and forth and no one came to assist. Again please bench mark with other hotels to see how they treat theyr clients. Very disappointing and ruined stay at Premier Hotel Midrand... I will never book here even on my darkest day.