Limehome Milan Via Stresa Reviews

The room is excellent, clean, fully equipped, but you must check in in advance, otherwise it will take a very long time to contact the call center to check in.

The room was clean and comfortable, the location was great, very satisfactory, the only problem was the online check-in, but no link was sent in advance

I made a reservation through Ctrip. When I arrived, I found that it was an unattended apartment. There was only a front desk during fixed times during the day, and there were only security guards and no service staff at other times. Upon arrival, the front desk told us to check the booking confirmation email, but we did not receive the email when we booked on Ctrip. With the help of a friend who speaks Italian, it took more than an hour to contact all parties to complete the check-in procedure. Without him, as a foreigner, we might not be able to check in at all. Moreover, you cannot check into the room before the specified time, even if the previous resident in the room has left. Your luggage can only be temporarily stored in the underground warehouse. When we came back to pick up our luggage after going out at night, the security guard still couldn't figure out the warehouse key, which delayed us for another half an hour. After checking in, I found that there was no hot water in the room and I couldn't take a shower. I went down to find the service staff. There was only a security guard who didn't know anything. They asked us to send an email to report for repairs. I didn't take a shower on the first day. The next morning we received a reply email telling us that someone came to repair it during the day, but we didn't know if it was repaired. After contacting us, we were told that it had been repaired, but when we came back at night there was still no hot water. We had no choice but to ask the neighbor next door and they told us that we had to run the water for more than 5-10 minutes before we could have hot water, but I left it for 40 minutes and there was still no hot water. So we went downstairs to find the service staff, but still only the security guard asked us to send an email to report for repairs. We asked to cancel the room reservation at that time, but there was no feedback, so we didn't take a shower the next day. We were in Milan for a total of two days and returned home without taking a shower. We were stinking all over, which made the experience of our trip to Milan very poor. Not only was our stay very uncomfortable, but we also wasted a lot of time communicating with the hotel, which wasted our precious time during the trip. time. This is an apartment hotel that looks good online but is actually very poor, taking advantage of the internet. We applied for compensation afterwards, but the staff only gave us a small amount of compensation. They also said that they only had this authority, and no matter how we contacted them later, it would be useless. The operator of this hotel is a liar. It’s hard to imagine that this would happen in a developed country like Italy. The existence of this hotel is to discredit Italy and Milan. Government officials in Milan, Italy, should impose heavy fines on this hotel and revoke its business license. But the reality is that there is no way to complain. This hotel will continue to deceive future generations. I would like to appeal to everyone not to book this hotel, otherwise you will be deceived to death. Ctrip should mark it as not recommended for booking to prevent it from continuing to deceive Chinese people.

I made a reservation through Trip.com, but when I arrived, I found myself in an unmanned Sulf check-in apartment. No one was notified in advance, and when I arrived and looked around, I found out that I needed a booking reference code, so I never received such a code in advance. The phone number displayed does not work. I finally got to the home page and called, and I got a call from Germany. I barely knew the code and was able to get in in three hours. The automation and facilities are good, but you have to turn the water on for ten minutes to get hot water. There’s no one to ask about this, it’s all a struggle If you're Korean, don't go here. The neighborhood isn't that great.

Hygiene: clean Environment: OK Service: Very good