Joy 124 Hotel Milano

Great service through out, clean rooms, good location not from the station. You just need to ask for a kettle and they can provide extras including shaving kits, pillows and more for free all you need to do is ask.

Good location In room dont have free water when you check in, for its price it’s disrespectful. There is no kettle. The sound insulation is very poor. Shower room need renovation.

It was a very convenient room, good location, friendly staff! I was a bit sick, they allowed us to have our breakfast in our room!

Hotel is not bad but location is far and not convenient. Not a bad option for family and couple staying.

Really modern hotel and everything here just look great and comfort. The staff also very helpful and welcoming.

A cool modern design hotel staffed by young attentive helpful flexible people.

The hotel was very clean,good location 8 min walk to metro and 15 min to Milano Centrale. The staff were very nice and they also offer luggage storage if you need to store luggage .

The most unprofessional front desk staff. My front desk manager, Sophie, gave me the worst experience—amateurish and arrogant. The first room I was given had a dirty shower, and there was a kettle and coffee bags left at the door. When I informed the front desk about this, it still remained outside my room for half an hour. When I went downstairs to ask Sophie, she told me those items weren't hotel property. Then I requested a room change and was moved to a smaller room, only to find hair on the bed. I asked for another change, but the third room also had unknown hair on it, and Sophie never apologized. Without a doubt, she is an amateur, rude, and disrespectful person who ruined my trip to Milan.