To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(73)
Positive reviews(48)
Reviews with photos/video(4)
Negative reviews(1)
Guest User
King Room
Stayed in Jun 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on Sep 12, 2024
Although the room size is small compared to Park Hyatt in China, it is quite spacious in Milan. The public area is more European in design, the rooms are relatively modern and simple, and the dressing room and toilet are not very convenient to be combined. The service is thoughtful and the breakfast is not bad.
Original TextTranslated by Google
guzheng2
Premium King Room Non smoking
Stayed in Oct 2024
Family
10 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The hotel is located next to the cathedral, in an excellent location. The rooms are very comfortable, very clean, and the layout is very reasonable and spacious. There are bathtubs and showers. I highly recommend it! There is no free bottled water in the room, which I have to complain about.
Original TextTranslated by Google
Yoon-Dong Kim
Park Junior Suite Non smoking
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 18, 2024
My schedule changed suddenly and I had to leave Milan a day early, but I couldn't cancel the reservation partially because it was two days before my check-in date. When I told the hotel about the situation, the front desk manager upgraded my room and extended my check-out time, and he was very considerate. I would like to express my gratitude to the manager again through this review. I have stayed at the nearby Mandarin Oriental Hotel and Four Season's Hotel, but Park Hyatt Milan was the best in terms of hotel location, room, service, and everything else. Thank you.
Original TextTranslated by Google
Mohamed Marwane Mefteh
Premium King Room Non smoking
Stayed in Sep 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Oct 3, 2024
A nice hotel, very enjoyable, I recommend it to everyone. Thank you trip.com
Original TextTranslated by Google
Guest User
King Room
Stayed in Sep 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Sep 18, 2024
Hygiene: Good
Service: Good
Environment: Beautiful
Original TextTranslated by Google
Guest User
Park King Room Non smoking
Stayed in Jan 2023
Family
4 review
5.0/5
Outstanding
Posted on Jan 7, 2023
It was very clean and the service was good. I want to stay again. The spa in the hotel is also very nice! Staff support is also ◎
Original TextTranslated by Google
예똥구리
Premium King Room Non smoking
Stayed in Mar 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Apr 26, 2024
It was so good
Original TextTranslated by Google
FightOn
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 28, 2024
Everything about this stay was wonderful, from start to finish. I found the hotel to be exemplified by refined luxury, meaning it has everything required to be considered a true luxury hotel, but it did not feel stuffy and seems like a place that a family can enjoy as much as my wife and I did as a couple without kids. From check-in with Julia, to housekeeping and meals at The Cupola, everything was superb. I felt truly valued as a Globalist and appreciate that my SUA was applied and found the Park Junior Suite to be among the nicest rooms we've ever stayed in. I also appreciated the birthday treat of dessert and a bottle of Prosecco. In an unobtrusive way, all of our needs were anticipated. Beyond the service, there really isn't a better location in Milan, with the hotel being adjacent to the Galleria and only a few steps from the Duomo. Thank you for making everything perfect!
Guest User
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Nov 4, 2024
This might be my favorite hotel experience - the hotel is beautiful, the service excellent, the spa alone is worth staying here for, and the bar is excellent. The bathroom may be the highlight of the room - but every part of the room is thoughtfully designed. We ordered martinis nightly to our room (which came so promptly) and the perfect setting to enjoy them was the little seating area seemingly designed for just that. Our go to in Milan - Can’t wait to come back again.
Guest User
Stayed in Oct 2024
Family
4.0/5
Very Good
Posted on Oct 22, 2024
Hotel location is beyond fabulous! You walk out the door and you are in the heart of Milan. The doormen are excellent! Rooms were very nice with beautiful finishings. Room was quiet and air conditioning worked well. Gym and spa were very nice.
Guest User
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 19, 2024
Perfect location and excellent staff! We loved the breakfast each day and the proximity to shopping districts, restaurants and the Duomo. It was quiet and friendly! This time of year is always uncrowded and so pleasant. Every day was a new adventure.
Guest User
Stayed in Oct 2024
Couples
4.0/5
Very Good
Posted on Oct 17, 2024
The check-in experience at the Park Hyatt Milan was smooth, and the location is unbeatable, right in the heart of the city. However, my wife and I were most excited about using the bathtub, but unfortunately, it wouldn’t seal properly, making it impossible to fill. When we called the front desk to report the issue, the response was disappointing. They gave us a slight attitude and implied that the water was meant to drain, which didn’t make sense. We expected a better response and resolution from a hotel of this caliber. While the rest of our stay was enjoyable, this issue and how it was handled left a bit of a sour note.
Elias F
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 14, 2024
The Park Hyatt Milan provided my wife and I with such a wonderful stay. Perfectly located within the City Center we could not ask for better hospitality. From the moment we arrived we felt welcomed and relaxed with the environment this hotel provides it's guest. The staff definitely went above and beyond to make sure that we enjoyed every aspect of the hotel. This is most definitely our new hotel of choice when we visit Milan as we come two or three times per year. The renovation to the property creates an amazing atmosphere with well appointed rooms that allowed us to have such an amazing stay. We really enjoyed this hotel and are already booking a future stay in February.
Response from Property: Dear Elias F, Greetings from Park Hyatt Milano! Thank you for taking the time to share your positive feedback. We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We are thrilled to hear that you felt welcomed, comfortable, and that you liked our property's renovation. We look forward to host you again and provide another outstanding experience. Kind regards, Simone Giorgi, General Manager
peterl967
Stayed in Oct 2024
Business travelers
5.0/5
Outstanding
Posted on Oct 12, 2024
It was great returning to this beautiful hotel!! It never disappoints! Friendly staff from bellman to check in to concierge to restaurant staff! Delicious breakfast! Well appointed rooms! Great shower! Location is amazing. A stay here will always be delightful whether for business or pleasure!
Response from Property: Dear peterl967, Greetings from Park Hyatt Milano! It makes us so happy that you chose to stay again with us. We sincerely thank you for taking the time to share your positive experience. It’s always amazing to hear that we’ve been successful in our goal of providing our Guests with the best possible experience. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We will make sure to share this with the team to let them know to keep up the amazing work. We look forward to welcoming you back for another exceptional stay. Kind regards, Simone Giorgi, General Manager
Paul P
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 7, 2024
Beautiful hotel and perfect location in Milan. Super friendly and helpful staff and amazing hotel rooms. The breakfast buffet had a lot of options and was very delicious. The hotel bathroom is huge with a separate enclosed shower and large tub. Will stay here again for sure!
Response from Property: Dear Paul P, Greetings from Park Hyatt Milano! Thank you for taking the time to share your positive feedback. We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. It makes us so happy to know that you enjoyed your breakfast at our La Cupola restaurant, as well as the amenities on your room. We look forward to hosting you again and provide another outstanding experience. Kind regards, Simone Giorgi, General Manager