Armani Hotel Milano Reviews
Armani Hotel Milano
Via Alessandro Manzoni, 31, Milan, Lombardy, 20121, ItalyView Hotel Details
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Armani Hotel Milano Guest Reviews
4.3/5
Very Good
43 review
Verified reviewsLocation4.5
Amenities4.2
Service4.2
Cleanliness4.4
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All reviews(43)
Positive reviews(24)
Reviews with photos/video(10)
Negative reviews(2)
Karolina
Armani Deluxe Room
Stayed in May 2024
Couples
1 review
Outstanding
Posted on Jun 19, 2024
Love it
Response from Property: Dear Karolina,Greetings from Armani Hotel Milano!We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality department.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.Rest assured that your feedback will be forwarded to our General Manager.We look forward to welcoming you back again soon.Best Regards,Ilaria GrechiManagement Office
Diana Mokaber
Armani Première Superior Room
Stayed in May 2024
Couples
10 review
Posted on Jun 9, 2024
Hospitality was unacceptable, we asked the room service for towel s… after 8 hours we recalled and then they brought it but after EIGHT hours
Also
We reserved for spa one dag in advance confirmed by the spa and the reception, also they asked time what masseur, and we did our selection,
The next to double check what time we had the massage we called the reception and after 20 minutes of them talking to eachother and figure it out they told us we dont have any reservations… also when i booked the room i called the hotel that IT WAS MG BIRTHDAY THE DAY I ARRIVE SO PLEASE PROVIDE ME A CAKE AND THEY ALL SAY YES TELL US WHEN U GONNA ARRIVE I TOLD THEM… NO CAKE NO SIGNE OF even A HAPPY BDAY AND THEY TOLD ME THEY FORGOT WHEN THEY DOUBLED CHECKED EVERYTHING WITH MY BOYFRIEND!!!!!!! Even after my bf retold them about the birthday to remind them.. but …. WORST EXPERIENCE AND BDAY THANK YOU ARMANI FOR JUST KEEPING THE NAME AND LOOSING THE CLASS… we paid only for the name… I HAVE SO MUCH RESPECT TOWARDS ANY DESIGNER BUT THEY ARE USING ONLY THE NAME…… and it shouldnt be a luxury hotel based on the hospitalities!!!
Response from Property: Dear Mrs. Mokaber,Warm Greeting from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality department.On behalf of my team, I sincerely apologize that the experience delivered did not meet your expectations, which is disappointing and not reflective of our usual services. Please note that I passed all your comments to the respective department in order to point out your disappointment so that, hopefully, we can better cater to our beloved guests in the future.Furthermore, we have already proceeded in doing the necessary investigations and I really apologize for the issues you experienced and for the fact that we were not able to make you live a wonderful birthday with us. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. We hope to have another opportunity to welcome you back to Armani Hotel Milano, where we intend to restore your confidence in our service.Rest assured that your feedback will be forwarded to our General Manager for review and consideration.Warm regards,Ilaria GrechiManagement Office
Jaaa111
Armani Deluxe Room
Stayed in Jul 2022
Couples
26 review
Outstanding
Posted on Aug 20, 2022
Perfect anniversary experience.
Response from Property: Dear Guest,Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience. We are glad to hear that your anniversary experience has reached your expectations and that we were able to make you live a wonderful stay.We look forward to welcoming you back again soon.Best Regards,Giuseppe Losciale
yaolin
Armani Deluxe Room
Stayed in Nov 2024
Business travelers
4 review
Outstanding
Posted on Jan 1, 2025
Very good
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Shanghaiqiushuzhen
Armani Deluxe Room
Stayed in May 2024
Solo travelers
2 review
Outstanding
Posted on Jul 4, 2024
Pros: The room was upgraded to premium, the hotel and the room smelled good, the minibar and refrigerator were free, a pad could control the entire room, the breakfast was rich with both cold and hot dishes, the service was very friendly and they would remember the guest's name to greet them, and the club sandwich from the room service was more delicious than expected!
Cons: No HBO, the switch on the wall in the room was too bright and affected my sleep at night, and there was no hook at the door of the shower room, which was inconvenient to put towels.
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6/11
Response from Property: Dear Shanghaiqiushuzhen,Greetings from Armani Hotel Milano!I would like to personally thank you for staying at Armani Hotel Milano and for taking the time to share your thoughts with us.My name is Ilaria and I work in the Quality department.I was very pleased to hear that you enjoyed your overall stay with us. I also thank you for your comments on our rooms. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.For any assistance you require, I am pleased to assist you anytime, and I look forward to welcoming you back to our hotel, in the near future. Best Regards,Ilaria GrechiManagement Office
Wendy_ Zhang🌸
Armani Première Superior Room
Stayed in Jul 2024
Family
11 review
Very Good
Posted on Aug 7, 2024
The hotel has a sense of design, but the room is not as exquisite as expected. The details of the bathroom feel better. The aromatherapy smell is too strong when I first checked in.
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Response from Property: Dear Mrs. Zhang,Greetings from Armani Hotel Milano!I would like to personally thank you for staying at Armani Hotel Milano and for taking the time to share your thoughts with us.My name is Ilaria and I work in the Quality department.I was very pleased to hear that you enjoyed your overall stay with us. I also thank you for your comments on our rooms. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.For any assistance you require, I am pleased to assist you anytime, and I look forward to welcoming you back to our hotel, in the near future. Best Regards,Ilaria GrechiManagement Office
SuperIan
Armani Junior Suite With Balcony
Stayed in Jul 2024
Family
131 review
Outstanding
Posted on Aug 5, 2024
A family of four stayed here, including an elderly and a child. The location was convenient and the environment was good.
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Response from Property: Dear Superlan,Greetings from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality department.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.Rest assured that your feedback will be forwarded to our General Manager for review and consideration.We look forward to welcoming you back again soon.Best Regards,Ilaria GrechiManagement Office
Guest User
Armani Junior Suite With Balcony
Stayed in Jun 2024
Family
3 review
Posted on Jul 29, 2024
Armani Hotel Very bad experience The service attitude of the front desk staff was extremely bad and deceptive. We booked a 68 square meter room. The service staff on duty in the early morning of July 27 said that the largest room in the hotel was 50 square meters, and there was no 68 square meter room. They deceived us and said that the room they arranged for us was the same as the one they booked on Ctrip. The next day we confirmed with the hotel, and the waiter said that we were staying in a 52-54 square meter room. In fact, there was a 68 square meter room, but there was no room.
Cold service
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Response from Property: Dear Sir/Madam,Warm Greeting from Armani Hotel Milano!We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality department.I appreciate the time you have taken to fill out our post-stay survey, communicating the issues you experienced during your stay.The honest feedback you have provided greatly assists us in continuously improving our lifestyle experience in order to better cater to our guests. On behalf of my team, I sincerely apologize for the service shortfalls you encountered, and rest assured that your feedback regarding the challenges faced during this stay will be shared with the whole team, so we may ensure that this was a one-off experience. We hope to have another opportunity to welcome you back to Armani Hotel Milano, where we intend to restore your confidence in our service. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.Warm regards,Ilaria GrechiManagement Office
이윤정
Armani Junior Suite
Stayed in Mar 2024
Family
35 review
Very Good
Posted on Apr 25, 2024
I came after a good rest. I came after a well-rested. I came after a well-rested. I came after a well-rested. I came after a well-rested. I came after a well-rested. I came after a well-rested. I came after a well-rested. I came after a well-rested. I came after a well-rested. I came after a well-rested. I came after a well-rested. I came after a well-rested. I came after a well-rested. I came back after a good rest. I came back after a good rest. I came back after a good rest. I came back after a good rest. I came back after a good rest.
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Response from Property: Dear Sir/Madam, Greetings from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Raffaella and I work in the Lifestyle Department. It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel. Rest assured that your feedback will be forwarded to our General Manager for review and consideration. We look forward to welcoming you back again soon. Warm Regards, Raffaella AnneseManagement Office
Anonymous User
Armani Premiere Terrace Room
Stayed in Aug 2023
Solo travelers
6 review
Outstanding
Posted on Dec 13, 2023
I'm satisfied without any odor. I've stayed in too many smelly hotels. This one really doesn't smell at all. It smells, smells, smells, smells, smells, smells, smells, smells.
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Response from Property: Dear Sir / Madam,Greetings from Armani Hotel Milano!Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.We look forward to welcoming you back again soon.Best Regards,Daniele VastoloArmani Hotel Milano
Xixi628
Armani Premiere Room
Stayed in Oct 2023
Solo travelers
1 review
Amazing
Posted on Feb 1, 2024
The room is not big, but clean and hygienic. Breakfast was perfect!
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6/7
Response from Property: Dear Xixi628,Greetings from Armani Hotel Milano!I would like to personally thank you for staying at Armani Hotel Milano and for taking the time to share your thoughts with us.My name is Ilaria and I work for the Quality Department.I was very pleased to hear that you enjoyed your overall stay with us. I also thank you for sharing your feedback on our rooms. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.For any assistance you require, I am pleased to assist you anytime, and I look forward to welcoming you back to our hotel, in the near future. Best Regards,Ilaria GrechiManagement Office
Tina&T
Armani Deluxe Room
Stayed in Apr 2023
Business travelers
120 review
Outstanding
Posted on May 31, 2023
I really like the style of the Armani Hotel, the minimalist design concept, the room size is not very large, but the hotel in the center of Europe is basically like this, the location is excellent, it is very convenient to eat, go shopping and go to the scenic spots, highly recommended, It is more expensive to pay for breakfast.
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Response from Property: Dear Tina&T, Greetings from Armani Hotel Milano!Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team.We look forward to welcoming you back again soon.Best Regards,Daniele VastoloArmani Hotel Milano
turbowu5
Armani Deluxe Room
Stayed in Mar 2023
Business travelers
4 review
Outstanding
Posted on May 3, 2023
The service is very good, the room is OK
Original TextTranslated by Google
Response from Property: Dear Sir/Madam,Greetings from Armani Hotel Milano!Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.We look forward to welcoming you back again soon.Best Regards,Daniele VastoloArmani Hotel Milano
Fengdao8828
Armani Deluxe Room
Stayed in Sep 2023
Family
9 review
Outstanding
Posted on Nov 12, 2023
The location of the hotel is very good and the service is good
Original TextTranslated by Google
Response from Property: Dear Fengdao8828,Greetings from Armani Hotel Milano!Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.We look forward to welcoming you back again soon.Best Regards,Daniele VastoloArmani Hotel Milano
Guest User
Armani Deluxe Room
Stayed in Jan 2024
Travel with friends
5 review
Outstanding
Posted on Feb 15, 2024
All in all satisfied. Very recommended.
Original TextTranslated by Google
Response from Property: Dear Sir/Madam,Greetings from Armani Hotel Milano!We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality Department.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.Rest assured that your feedback will be forwarded to our General Manager for review and consideration.We look forward to welcoming you back again soon.Best Regards,Ilaria GrechiManagement Office