Armani Hotel Milano Reviews
Armani Hotel Milano
Via Alessandro Manzoni, 31, Milan, ItalyView Hotel Details
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Armani Hotel Milano Guest Reviews
4.4/5
Very Good
42 review
Verified reviewsLocation4.6
Amenities4.3
Service4.3
Cleanliness4.5
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All Reviews(42)
Positive reviews(40)
Reviews with photos/video(9)
Negative reviews(2)
Karolina
Armani Deluxe Room
Stayed in Jun 2024
Couples
1 review
Outstanding
Posted on Jun 20, 2024
Love it
Response from Property: Dear Karolina,Greetings from Armani Hotel Milano!We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality department.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.Rest assured that your feedback will be forwarded to our General Manager.We look forward to welcoming you back again soon.Best Regards,Ilaria GrechiManagement Office
Diana Mokaber
Armani Première Superior Room
Stayed in Jun 2024
Couples
10 review
Posted on Jun 9, 2024
Hospitality was unacceptable, we asked the room service for towel s… after 8 hours we recalled and then they brought it but after EIGHT hours
Also
We reserved for spa one dag in advance confirmed by the spa and the reception, also they asked time what masseur, and we did our selection,
The next to double check what time we had the massage we called the reception and after 20 minutes of them talking to eachother and figure it out they told us we dont have any reservations… also when i booked the room i called the hotel that IT WAS MG BIRTHDAY THE DAY I ARRIVE SO PLEASE PROVIDE ME A CAKE AND THEY ALL SAY YES TELL US WHEN U GONNA ARRIVE I TOLD THEM… NO CAKE NO SIGNE OF even A HAPPY BDAY AND THEY TOLD ME THEY FORGOT WHEN THEY DOUBLED CHECKED EVERYTHING WITH MY BOYFRIEND!!!!!!! Even after my bf retold them about the birthday to remind them.. but …. WORST EXPERIENCE AND BDAY THANK YOU ARMANI FOR JUST KEEPING THE NAME AND LOOSING THE CLASS… we paid only for the name… I HAVE SO MUCH RESPECT TOWARDS ANY DESIGNER BUT THEY ARE USING ONLY THE NAME…… and it shouldnt be a luxury hotel based on the hospitalities!!!
Response from Property: Dear Mrs. Mokaber,Warm Greeting from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality department.On behalf of my team, I sincerely apologize that the experience delivered did not meet your expectations, which is disappointing and not reflective of our usual services. Please note that I passed all your comments to the respective department in order to point out your disappointment so that, hopefully, we can better cater to our beloved guests in the future.Furthermore, we have already proceeded in doing the necessary investigations and I really apologize for the issues you experienced and for the fact that we were not able to make you live a wonderful birthday with us. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. We hope to have another opportunity to welcome you back to Armani Hotel Milano, where we intend to restore your confidence in our service.Rest assured that your feedback will be forwarded to our General Manager for review and consideration.Warm regards,Ilaria GrechiManagement Office
Jaaa111
Armani Deluxe Room
Stayed in Aug 2022
Couples
26 review
Outstanding
Posted on Aug 20, 2022
Perfect anniversary experience.
Response from Property: Dear Guest,Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience. We are glad to hear that your anniversary experience has reached your expectations and that we were able to make you live a wonderful stay.We look forward to welcoming you back again soon.Best Regards,Giuseppe Losciale
Shanghaiqiushuzhen
Armani Deluxe Room
Stayed in Jun 2024
Solo travelers
2 review
Outstanding
Posted on Jul 4, 2024
Pros: The room was upgraded to premium, the hotel and the room smelled good, the minibar and refrigerator were free, a pad could control the entire room, the breakfast was rich with both cold and hot dishes, the service was very friendly and they would remember the guest's name to greet them, and the club sandwich from the room service was more delicious than expected!
Cons: No HBO, the switch on the wall in the room was too bright and affected my sleep at night, and there was no hook at the door of the shower room, which was inconvenient to put towels.
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6/11
Response from Property: Dear Shanghaiqiushuzhen,Greetings from Armani Hotel Milano!I would like to personally thank you for staying at Armani Hotel Milano and for taking the time to share your thoughts with us.My name is Ilaria and I work in the Quality department.I was very pleased to hear that you enjoyed your overall stay with us. I also thank you for your comments on our rooms. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.For any assistance you require, I am pleased to assist you anytime, and I look forward to welcoming you back to our hotel, in the near future. Best Regards,Ilaria GrechiManagement Office
이윤정
Armani Junior Suite
Stayed in Apr 2024
Family
31 review
Very Good
Posted on Apr 25, 2024
I came after a good rest. I came after a well-rested. I came after a well-rested. I came after a well-rested. I came after a well-rested. I came after a well-rested. I came after a well-rested. I came after a well-rested. I came after a well-rested. I came after a well-rested. I came after a well-rested. I came after a well-rested. I came after a well-rested. I came after a well-rested. I came back after a good rest. I came back after a good rest. I came back after a good rest. I came back after a good rest. I came back after a good rest.
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Response from Property: Dear Sir/Madam, Greetings from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Raffaella and I work in the Lifestyle Department. It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel. Rest assured that your feedback will be forwarded to our General Manager for review and consideration. We look forward to welcoming you back again soon. Warm Regards, Raffaella AnneseManagement Office
Anonymous User
Armani Premiere Terrace Room
Stayed in Sep 2023
Solo travelers
7 review
Outstanding
Posted on Dec 13, 2023
I'm satisfied without any odor. I've stayed in too many smelly hotels. This one really doesn't smell at all. It smells, smells, smells, smells, smells, smells, smells, smells.
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Response from Property: Dear Sir / Madam,Greetings from Armani Hotel Milano!Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.We look forward to welcoming you back again soon.Best Regards,Daniele VastoloArmani Hotel Milano
Xixi628
Armani Premiere Room
Stayed in Nov 2023
Solo travelers
1 review
Amazing
Posted on Feb 1, 2024
The room is not big, but clean and hygienic. Breakfast was perfect!
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6/7
Response from Property: Dear Xixi628,Greetings from Armani Hotel Milano!I would like to personally thank you for staying at Armani Hotel Milano and for taking the time to share your thoughts with us.My name is Ilaria and I work for the Quality Department.I was very pleased to hear that you enjoyed your overall stay with us. I also thank you for sharing your feedback on our rooms. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.For any assistance you require, I am pleased to assist you anytime, and I look forward to welcoming you back to our hotel, in the near future. Best Regards,Ilaria GrechiManagement Office
Tina&T
Armani Deluxe Room
Stayed in May 2023
Business travelers
124 review
Outstanding
Posted on Jun 1, 2023
I really like the style of the Armani Hotel, the minimalist design concept, the room size is not very large, but the hotel in the center of Europe is basically like this, the location is excellent, it is very convenient to eat, go shopping and go to the scenic spots, highly recommended, It is more expensive to pay for breakfast.
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Response from Property: Dear Tina&T, Greetings from Armani Hotel Milano!Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team.We look forward to welcoming you back again soon.Best Regards,Daniele VastoloArmani Hotel Milano
turbowu5
Armani Deluxe Room
Stayed in Apr 2023
Business travelers
8 review
Outstanding
Posted on May 3, 2023
The service is very good, the room is OK
Original TextTranslated by Google
Response from Property: Dear Sir/Madam,Greetings from Armani Hotel Milano!Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.We look forward to welcoming you back again soon.Best Regards,Daniele VastoloArmani Hotel Milano
Fengdao8828
Armani Deluxe Room
Stayed in Oct 2023
Family
7 review
Outstanding
Posted on Nov 12, 2023
The location of the hotel is very good and the service is good
Original TextTranslated by Google
Response from Property: Dear Fengdao8828,Greetings from Armani Hotel Milano!Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.We look forward to welcoming you back again soon.Best Regards,Daniele VastoloArmani Hotel Milano
Guest User
Armani Deluxe Room
Stayed in Feb 2024
Friends
5 review
Outstanding
Posted on Feb 15, 2024
All in all satisfied. Very recommended.
Original TextTranslated by Google
Response from Property: Dear Sir/Madam,Greetings from Armani Hotel Milano!We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality Department.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.Rest assured that your feedback will be forwarded to our General Manager for review and consideration.We look forward to welcoming you back again soon.Best Regards,Ilaria GrechiManagement Office
Guest User
Armani Deluxe Room
Stayed in Dec 2023
Family
5 review
Outstanding
Posted on Dec 27, 2023
Will stay again next time
Original TextTranslated by Google
Response from Property: Dear Sir/Madam,Greetings from Armani Hotel Milano!We really thank you for choosing to stay with us; we pride ourselves in offering the highest level of care and hospitality to all our guests. We are thrilled to read your review about your recent visit and glad to know that you had a wonderful time with us. Your feedback and kind words are of great value and will further encourage the team to continue delivering exceptional service. We look forward to welcoming you back in the near future. Sincerely,Daniele VastoloArmani Hotel Milano
Guest User
Armani Deluxe Room
Stayed in Nov 2022
Family
2 review
Posted on Nov 12, 2022
General feeling. The location is very good, but the overall comfort level is average
Original TextTranslated by Google
Response from Property: Dear Guest,Warm Greeting from Milan! Thank you very much for choosing to Stay with Armani. I appreciate the time you have taken to share your feedback regarding your recent stay. On behalf of my team, I sincerely apologize that the experience delivered did not meet your expectations, which is disappointing and not reflective of our usual services. We greatly value both praise and constructive comments, as it is through the feedback of our guests that we find ways to continually enhance our services. We hope you will give us another chance to restore your confidence and look forward to welcome you back to Armani Hotel Milano.Best Regards,Giuseppe LoscialeArmani Hotel Milano
Guest User
Armani Deluxe Room
Stayed in Apr 2022
Friends
9 review
Outstanding
Posted on Apr 24, 2022
Overall good......................................................................................................................................................................................................
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.We look forward to welcoming you back again soon.Best Regards,Giuseppe Losciale
MMMMM0001
Armani Premiere Room
Stayed in Mar 2022
Couples
9 review
Outstanding
Posted on Apr 26, 2022
Not very very very very good not very very very very very very good not very very good not very very very very good not very very good! you want
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your feedback with us!We are pleased to know that you enjoyed your overall experience in our Property and that you appreciated our services and hotel facilities.We are looking forward to welcoming you back soon.Best Regards,Giuseppe Losciale