Best Hotels near Milwaukee County Zoo, Milwaukee

Awesome service. Clean, quite, easy to get to hotel. Great verity of breakfast choices.

Disappointing to say the least. The Sonesta website depicts this property as an upscale hotel boast ”all the amenities you could wish for in such a prime location” and ”our full-service restaurant and lounge will surely satisfy” (both are copied from their webpage on 3/28/22). The reality is: The rooms do not have a microwave of mini fridge. The Amorie (stand alone closet) is more suited for a motel-6. The on-site restaurant has been closed for several months and is not expected to open until May (??). The snacks that are offered at the ”pantry” are both minimal and overpriced. When asked about somewhere to eat - the ONLY place within walking distance was another hotel which was several hundred yards across two parking lots ( Do this at night with your wife when the wind chill is in the teens w/ a biting wind, light snow and sleet ). BTW - this is not available on Sundays. I understand Covid -19 has been tough on businesses, but at least update your website ! ! Two prominent signs state facemasks must be worn in all public places. However, no one at the registration desk (or any other staff) wore a mask. Far too many little things went horribly wrong during our stay. Several clerks at the registration desk were wonderful and did try to make up for the poor experience, but unfortunately were not able to do so.

After checking out of a seriously awful hotel, this place was absolutely great. Very clean, fresh paint, clean, bright pool. Beds were very comfortable. Holiday Inn purchased this large property recently. Lots of clean, space with new furniture to spread out with groups. Each queen bed had four comfy pillows, clean bedding. Staff was very accommodating to our requests, very polite. No free breakfast, unfortunately. Starbucks coffee in the room, and walking distance to bagel joint and restaurants across the street. Everything was smooth, working condition, no problems with room keys, remotes or anything like that. Very comfortable and clean. Great hot tub for adults to watch kids in a warm-water pool.

Very good stay, always super clean and quiet would recommend to anyone looking for a nice hotel to stay at

Had to book a room quickly on Christmas Eve due to sick family member. First were given keys that would not work, which is really no problem. Had to get new keys and for some reason, was assigned to a new room. The doors of the rooms looked so cheap and beat up. Room was satisfactory. Upon rising in the morning, discovered that the shower/tub would not work. Not one drop of water! So had to show up on Christmas Day with no shower. Would not issue refund because we booked through trip.com. So advise: Check the shower IMMEDIATELY upon arriving if you plan to be clean in the morning.

Pros: This is a great hotel for visiting the Wisconsin State Fair. It’s an easy 5 minute walk from the entrance. And meant we could maximise our visit, even taking the kids back for a post lunchtime swim to avoid the midday heat, before going back again for evening. The room was nice enough and there’s a small indoor pool that’s good for kids. Disappointing was that covid seems to mean that rooms are not cleaned daily and breakfast, while reasonably good food, is served on styrofoam plates, with plastic cutlery and paper coffee cups. The waste from this breakfast restaurant alone has a huge impact, and disappointing from a Hilton hotel that’s there’s not a covid friendly, less environmental impact alternative. Would have thought that hot water dishwashers would work.

From the moment we checked in until the moment we left, this hotel disappointed. We are titanium for life and currently titanium with ambassador. Without going into detail, this hotel did not recognize our loyalty in any way from an upgrade to late check out. After dealing with an awful front desk person, the manager did the right thing and honored our late check out. Thank you! In addition, calling the front desk for any reason was always painful as we called several times and the call was answered once. The concierge lounge is open until 9 am for breakfast then locked. You can’t even go in for a can of pop, water bottle or cup of coffee. On the positive side, the rooms were clean and updated. Next time we’ll be staying at the Hilton Garden Inn.