Hotels near Most kolejowy, Mirsk

Climate hotel in good location. Rooms large and clean. Unfortunately, there are pluses. Very ugly approach to the customer. During our 6-day stay, there was no swimming pool. After several approaches to meet the hotel manager, we were offered a 10% reduction in the price of stay (the standard offer was 5%, but no compensation was offered to everyone from talking to other guests). It is only a pity that the hotel decided to ”recover the loss” by reducing the quality of the services provided. During the next few days the breakfast buffet was significantly limited. Initially it was a lack of full grain bread, In the next few days there was no juice and warm milk. Last day, the breakfast offer was half (!) of what was reserved on the first day. I understand the savings, but this type of games only works against the property. The board decided to save ”smart games” by counting on the guests not to notice. We felt deceived and unfortunately, but after staying there was a bad taste. SPA was very weak. I used relaxing massage and unfortunately it was hard to call it massage. I didn't expect a therapeutic massage because I was aware that relaxation massage isn't about it, but 50 minutes of wiping on the oil body at the massage price is a little weak. the massage performer has no idea what she is doing, so you have painted the oil on your body. Moreover, there are no details that affect the nice stay in the SPA area. There is no choice of the smell of the oil for massage (it was not specified in the service ordered), a small towel to cover yourself during massage, no oil heating and towels. The small things that during this type of service are standard and the lack of which negatively affects the whole reception.

Trzy dniowy pobyt z rodziną to przyjemnie spędzony czas. Wyjazd z zamysłem narciarskim, ale niestety nie trafiliśmy w pogodę i tu na przeciw wyszły nam góry Izerskie oraz okoliczne atrakcje oraz sam Hotel. Jeżeli nie trafisz w pogodę zawsze możesz ”wytopić czas” w hotelu na basenie, siłowni, grach barowych (flippery, bilard itp) lub zwiedzając okoliczne atrakcje, które od hotelu są na prawdę blisko. Ogólne wrażenia bardzo dobre. Ocena: 1. Pokoje - 4 (czysto, ale odświeżanie nie zaszkodziło by. Rozmieszczenie łóżek chyba na siłę bo nie wiele miejsca do poruszania się w pokoju 4 osobowym. 2. Obsługa - 5 ( pracowita i bardzo miła oraz pomocna) 3. Posiłki - 6 ( doskonałe, tak szerokiego wyboru to jeszcze nie widziałem. Niesamowicie duży wybór i na śniadanie i na obiado-kolacje) 4. Atrakcje- 4,5 ( w zasadzie basen , siłownia, sauny, komory solne + gry nie ma co narzekać jak na klasę hotelu. Problemem tu są bardziej turyści którzy powinni wiedzieć, że w pewnych sektorach powinno stosować się odpowiednie zachowanie itp ) Podsumowanie: Jeżeli wróciłem z ferii zadowolony i z miłymi wspomnieniami to znaczy że warto było ( mimo złej pogody)

We've been coming to the area for years and decided to check out this hotel which only opened last year. In short, it's amazing! Located directly above the small town of Szklarska Poreba it's a bit out of the way for most tourists but that's fine with us. The staff is extremely friendly and always helpful. The spa area is spacious and you can find bathrobes and slippes in your room. We choose the half board and the breakfast and dinner buffets were very tasty and no wishes were left open. We had a mountain view superior suite with 2 bathrooms and a very large balcony - amazing views and an amazing room. Two minor complaints are that the balcony does not have any railings between the rooms and everybody can walk up right to your windows and look into your rooms. Also, there is not enough parking space, you should definitely book that in advance. We loved our time there and will definitely be back. Radisson members get free water bottles in their rooms, so it might be a good idea to join.

Very good hotel, or more precisely guesthouse. Located at the steep street, nearby the chairlift to Szrenica. This area is very busy and difficult to park the car. Fortunately, the entity has some parking places, even cleaned from the snow every morning. The common area is good organized, with the rich collection of books and magazines about wines. The breakfast is served in the basement and offers the varied menu. In the building there is also possibility to order the dinner or some snacks, plus interesting wines, including local ones. The staff is very kind and friendly and keeps the hotel very clean and tidy. My only objection is size of our double room on the ground floor. It’s definitely too small, like for this property, with so good reputation. It’s also related to the price, which seems to be too high for the category of our double room.

I must say that from the first contact with the reception, everything went wrong. When we arrived, they didn't even welcome us. A blonde receptionist, who looked like she didn't feel like working, was the one who checked us in with a very bad tone. 1. Without prior warning, she made us pay directly for the car park, without asking us beforehand if we wanted to leave the motorbike in the car park for 20€ per day (we would not have paid for it as we could do it for free in the surrounding area). 2. Before booking, we asked if the dinner was buffet, menu or a la carte and the reception answered that it was a la carte. When we arrived at the hotel, every day it was basically a menu with a choice of two dishes (vegan dishes did not interest us). We were very annoyed by the false information. If we had known this, we would have taken breakfast only 3. During the booking, we ordered a bottle of sparkling wine which we asked to be in the room at the day of arrival. They didn't prepare it and I couldn't surprise my husband (however, they offered us 2 massages afterwards, which I appreciated). The truth is that the hotel is very nice, but the reception staff is not very well prepared. If you don't want to work, resign, but don't offer a bad experience to the guests because thanks to that, all my stay I had a bad feeling about the hotel and this will surely happen with other guests too. I am a hotel receptionist too and I know what I am talking about. Sometimes we have difficult days, but the blonde girl didn't seem to have a difficult day, she just doesn't want to work and that is reflected in bad service. We certainly won't be back.