Darlene N
August 10, 2024
Can't say I would stay again. This is literally downtown, minutes from UM campus, courthourses, restaurants and businesses. Bit hard to get to. Parking is in a secured lot but is extremely crowded so hotel guests are lucky if they find a place to park. Room was cute but first time I've ever stayed in a hotel anywhere that has a portable free standing A/C unit that kicked off and on all the time and was noisy. Coffee is available in room but lacks the appropriate amendities that goes with it. There is no complimentary coffee in the lobby are, guests are required to purchase coffee at the coffee bar and service was poor to boot so ended up skipping my morning coffee as I did not have all the time in the world to wait. Elevators are extremely slow. Internet is even slower, took 20 min. just to get on. (1 bar). Room keys failed to work properly. Good things were 1) pet friendly 2) rooms were clean 3) outside noise is eliminated. It was a bit disappointing for the quality that I expect from IHG.