Popular Quality Inn Hotels in Missoula

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Quality Inn & Suites

Quality Inn & Suites

3.9/560 Reviews
In Missoula for the class A basketball tourney. Got a room at the Quality Inn. Check in went smooth enough, but upon entering the room, it REEKED of cigarette smoke. We called the front desk, as we thought we got a non smoking from. The guy working the front desk, identified himself as “Cannon”, was very rude and condescending when we called and told him of the problem. Told us it was a non smoking hotel and that somebody before us must have smoked in the room. Like I said, he was rude and condescending and offered no solution to the issue. We requested he send housekeeping to try and do something about the smell, but he said there was no house keeping working. Told us all rooms were sold, and basically we had to just live with it. We will never stay there again and won’t recommend anybody stay there either. When my wife went t down to talk to him more about the issue, he hid in a back room and wouldn’t come out to talk to her until another guest walked in. He gave her him first name, and refused to give his last name. Very bad experience for me and my family.

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