Name: Four Points by Sheraton Moncton
Address: 40 Lady Ada Blvd, Moncton, New Brunswick, E1G 0E3, Canada, 40 Lady Ada Blvd, Overseas, Canada
Rating: 4.4

Four Points

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We stayed there every time we visit NB. It's clean and price is reasonable.

다 좋았다 다만 수영장이 없는 것이 조금 아쉬울 따름이었지만 그 외에는 너무나 좋은 곳이다. 다음에 몽튼에 가면 다시 가고 싶은 곳이다.

沒住過這麼吵的酒店，房間通風空調吵到受不了。喜歡安靜的千萬別選這家酒店！

24-hour front desk

Wi-Fi

Golf course

Pets allowed

Breakfast

Non-smoking room

All Languages

English

Chinese

Korean

All Room Types

King Room

Room With Two Queen Beds

Positives: - Check in staff, Madison, had positive attitude. Listened to issues found in the room, tried to offer two options but none of them I could use.  - Responsive and made efforts to resolve issues  Negatives: - Found hairs on the back of the hotel room door entry next to the wall, hairs found on the bed, and several in the bathroom in the first room they assigned me.  - Poor hand-off and follow through when changing shifts between employees: Madison left and did not inform the next shift employee about the uncleaning issues in my room, left me waiting for more than 30 minutes. A new staff took over and I had to re-explain the situation again. Madison did not let me know that she would soon get off her shift and a new staff would take over. They moved me to Room 440 which is much cleaner. - The check-out process was long, the staff, Shannon said the printer couldn't print. The manager, Kamar, was standing looking over Shannon's shoulder and said he would take over to check me out.  He asked me to go into his ”dark” office, and I said I preferred to wait in the lobby where it's bright and no need for me to go into his office, I sensed something was off.  I went to get tea in the nearby tea table where hot water and coffee were located. Then, the next thing he did was acting inappropriately by walking very close to me to ask me a question, when Shannon stepped away, saying, ”Did you book through Expedia? My lady?” When Shannon returned, I told her that her manager, Kamar, said something inappropriate, and looked straight into Kamar's eyes telling him, ”I am not your lady. Stop that. I am your guest, the guest of Four Points by Sheraton.”  This could constitute a sexual harassment in work setting.    The facility is in good and acceptable condition. Cleanliness needs improvement as cleanliness varies from one room to another.  The staff's service was fine, but manager, Kamar's behavior is concerning, inappropriate, and needs to be addressed.  This hotel would have the chance to earn a 4 out of 5 or even 5 out of 5 if they were able to: 1) provide a clean, hairless, grease-free, watermark-free, food crumb-free rooms on all surfaces from the beginning. 2) Kamar acts and speaks professionally and appropriately 3) Better handoff between shifts.  Kamar is the biggest factor that this property got a 2 star out of 5-star rating.   Moncton in New Brunswick is the closest bigger city to Prince Edward Island, which offers better lodging accommodation. If you don't mind driving 1.5 to 2 hours daily (one way), this can be a good lodging location for those who plan to visit Prince Edward Island. Going into Prince Edward Island is free, but when you leave and cross the bridge again, it's $50 CAD, so do pencil that in when making your lodging decisions. For the same price, you get better and nicer hotels in Moncton than that of Charlottetown in Prince Edward Island.

This hotel has the best bang for your buck in all of the Greater Moncton area. You will be greeted by some of the friendliest guest services agents there is, before making your way up to your comfortable, quiet rooms.  I was there with my friend and we were not disappointed by the views our room on the fourth floor was offering. We enjoyed a beautiful sunset while sipping on HIS homemade bahama mamma! What a treat!!   The beds served multiple functions, and they were extremelly comfortable! After a long night out, there is nothing like sleeping on such a pleasant surface. The rooms were quiet, at least when we weren’t making noise.  My stay was exciting, fun, relaxing and enjoyable. The staff gets a 5 star review, and so does the hotel!! Will definitely be back!

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14.4km from Greater Moncton International Airport

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Discover 105 reviews of Four Points by Sheraton Moncton, rated 4.4 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Four Points by Sheraton Moncton Reviews: 105 Verified Reviews Latest 2024 | Trip.com

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Four Points by Sheraton Moncton Reviews

Four Points by Sheraton Moncton

Four Points by Sheraton Moncton Guest Reviews