Bien Bac Hotel Reviews
Bien Bac Hotel
Hoa Binh Avenue, Zone 4, Mong Cai, Quang Ninh Province, VietnamView Hotel Details
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1 night
Bien Bac Hotel Guest Reviews
3.7/5
16 review
Verified reviewsLocation3.7
Amenities3.8
Service3.7
Cleanliness3.8
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All reviews(16)
Positive reviews(14)
Reviews with photos/video(2)
Negative reviews(1)
meruson
Deluxe King Room
Stayed in Oct 2024
Couples
25 review
Outstanding
Posted on Nov 12, 2024
the hotel is located near to the international border crossing, walking distance. there is also a vincom plaza next to the hotel. this is very convenient for shopping and meals. there are many eateries around too. the buffet breakfast is quite a spread, very delicious. the weasel coffee is the highlight, chocolaty and rich. it's not as caffeinated as normal coffee. the staff are friendly and helpful, i left my wooden fan in the room and they helped to retrieve it. the environment is pleasing and comfortable. too bad the swimming pool was closed for maintenance because of a storm, quite a nice pool.
6/20
Anonymous User
Executive Suite
Stayed in Apr 2024
Business travelers
17 review
Very Good
Posted on May 28, 2024
It's OK. I came here for business inspection. The hotel's service attitude is good and they agreed to the temporary changes. So I recommend it and I will definitely stay here next time.
Original TextTranslated by Google
Response from Property: Dear customer, We sincerely thank you for choosing Bien Bac Hotel as your accommodation for your trip. Your satisfaction is a great encouragement to us, and we will continue to work hard to bring you the best experience. If there is anything we can do to improve our service, please leave a comment. Thank you again and look forward to having you back soon!
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Family
4 review
Outstanding
Posted on May 2, 2024
The room is very clean, the breakfast is the best, the local chicken noodles and beef noodles are delicious😋
Original TextTranslated by Google
Response from Property: Dear customer,
We sincerely thank you for choosing Bien Bac Hotel as your accommodation during your trip.
Your satisfaction is a great encouragement to us, and we will continue to work hard to bring you the best experience. If you are satisfied, please rate us on TRIP.COM.
If there is anything we can do to improve our service, please leave a comment. We always listen and appreciate your feedback.
Thank you again and hope to see you soon!
Hewangfei
Executive Suite
Stayed in Apr 2024
Travel with friends
4 review
Outstanding
Posted on Jul 9, 2024
The hotel room is very nice and the front desk service is also great
Original TextTranslated by Google
Response from Property: Dear customer, we sincerely thank you for choosing Bien Bac Hotel as your accommodation for your trip. Your satisfaction is a great encouragement to us, and we will continue to work hard to bring you the best experience. If there is anything we can do to improve our service, please leave a comment. Thank you again and look forward to having you back soon!
Guest User
Deluxe King Room
Stayed in Nov 2024
Travel with friends
6 review
Posted on Dec 21, 2024
Hygiene: Average food, not good
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Guest User
Deluxe King Room
Stayed in Nov 2024
Travel with friends
6 review
Posted on Dec 21, 2024
Unclean hygiene
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Guest User
Deluxe King Room
Stayed in Sep 2023
Business travelers
4 review
Posted on Oct 6, 2023
The attitude at the front desk is bad, but everything else is okay
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Guest User
Deluxe King Room
Stayed in Mar 2024
Business travelers
3 review
Amazing
Posted on Jun 18, 2024
Great hotel with great service
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Guest User
Superior Twin Room
Stayed in Nov 2022
Business travelers
12 review
Outstanding
Posted on Dec 7, 2022
Overall feeling good
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Guchengyibeihuo
Deluxe King Room
Stayed in Mar 2024
Business travelers
41 review
Outstanding
Posted on May 23, 2024
Will stay again
Original TextTranslated by Google
Response from Property: 親愛的顧客， 我們衷心感謝您選擇 Bien Bac Hotel 作為您旅行的住宿地點。 您的滿意是對我們的極大鼓勵，我們將繼續努力，為您帶來最好的體驗。 如果我們可以採取任何措施來改善我們的服務，請留下評論。 再次感謝您並期待您盡快回來！
YYSFM
Deluxe King Room
Stayed in Apr 2023
Business travelers
22 review
Outstanding
Posted on Jun 14, 2023
Very good and comfortable
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Guest User
Stayed in Feb 2024
Other
Outstanding
Posted on Mar 21, 2024
It's nice hotel with large glass window offering panorama view of the town, comfortable bed. Very friendly staffs, Breakfast was good, there are many good restaurants near by, just 300m to border gate. It is highly recommended this hotel to travelers