Guest User
September 8, 2023
We arrived around midnight. Our room smelled like smoke, and was not very clean. (Mold around the shower glass, rips in the wallpaper by the bed, a dead bug was in between the sheets and covers) It seems that the hotel may be getting updated, which it desperately needs. In the morning, I showered and came out to wake up my daughter, only to find a bedbug crawling on her bed. I took a picture and video to show that it was alive. I will say, I appreciated that the on site manager at the time did not charge me for our room that night and kindly removed our 2nd night stay with no additional charges. I hope the situation was resolved for future guests.