Hotels near Historische Sägemühle Kluckbach, Monschau

The friendly and competent service at the reception. All tips and tips are best provided here. You feel well lifted here until you enter the room. Since the hotel has been re-looking by several investors, this is also noticeable in the hotel and in the hotel. Investments in the rooms that would be urgently needed will not be made. Here the money taken will not be reinvested anyway. Disgrace. Requiring for breakfast €19 is already a performance. Interesting are the industry mirror eggs that are ready to be heated. Just put on the plate and wait with the time, they change their color into cake brown. Otherwise, not the best quality articles that are ready for a spot of eye. To recommend a breakfast visit in one of the many cafes in Monschau. Where the price performance ratio is absolutely consistent. You can say a hotel visit without breakfast for one to two days is still in order.

I stayed here, with my brothers, for 4 nights/5 days to meet up with 2 other brothers and family/friends. We had an excellent stay, made even better by the service of Nina and Marcus who were very, very helpful, friendly and NOTHING was ever a bother, especially Nina. They are an absolute assett to this hotel and I hope the hotel recognise this. Everything else within the hotel, including staff, accomodation and facilities were great. Nice (small) pool outside, within walking distance of the town centre (20 mins approx) Danke Mercure Europlatz

Superb hotel we have been able to enjoy the weather of the use of the pool service cleanness nothing to re-repeat we will come back without hesitate

This was our first stay ever at a vd Valk hotel and I start with the positive things. 1) Staff at the lobby and the breakfast very friendly and helpfull. 2) When we arrived we got an other room after a complaint without any problem. What disappointed us strongly were the following. 1) We got a room where the carpet all over had black smudges which looked really dirty. 2) The bed in the new room was on the side facing to step out like a slide at a holiday park. It was worn out by the” heavy weights” over time and never repalced. I fixed this problem temporarely myself by turning the very thick second mattrass over. 3) My wife and I were not able to watch our own old digitized pictures and short video's (TV has an USB port) because the television terminated everything in such that we even could not watch TV at all. Watching only TV was restored by a very helpfull staff member. 4) Between my bed and the wall were a lot of big and thick parts of clocked together dust. (see pictures) These rooms stay very dark even with all ”lights”turned on and by accident I noticed this because I used my flashlight in the night. 5) Vd Valk send us by e-mail a voucher for a welcome drink which did not specify any period of validity. When were thirsty the last day we decided to use it and went to the lobby and showed this voucher and the answer was that it was only valid on arrival. When I told the lady that this voucher did not mentioned anything about it she then told us to get a cup of coffee where we just had breakfast 1 hour before. This first acquaintance (in Dutch kennismaking?) with vd Valk hotels was ice cold and for us never more. So to say, our first and last.

I spent three nights at the Hotel Regence, Aachen, in March 2024. I took a Queen Room on the fourth floor, which was fine for a short break. The multi-lingual staff were excellent, attentive, engaged and professional. Although the hotel does not offer an evening restaurant service, the staff recommended an Italian restaurant in town for supper. The hotel breakfast buffet was superb. Wifi is available throughout the hotel. I would happily stay in this hotel again.

I couldn’t find anything I didn’t like about this hotel or location insofar as location, cleanliness or staff. In fact, the breakfast was so far superior to ANY Hampton at home (in US) as to be comical. Huge assortment of choices. The room was huge, quiet and very clean (think floorboards, bathroom tile, and closet!) Alas, they have (unfortunately) adopted the US practice of using COVID to cut costs. There is apparently no housekeeping on weekends, so they put a cart out with supplies. Give me a break. The ersatz fireplace in the lobby is silly and the sliding bathroom doors at European Hamptons continue to annoy. But overall, a very superior product