Fairmont Monte-Carlo Reviews
Fairmont Monte-Carlo
12 Av. des Spélugues, Monte Carlo, 98000, MonacoView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Fairmont Monte-Carlo Guest Reviews
4.5/5
Great
137 review
Verified reviewsLocation4.6
Amenities4.3
Service4.5
Cleanliness4.6
Filter by:
Sort by:
All reviews(137)
Positive reviews(36)
Reviews with photos/video(12)
Awesome stay(15)
Great location(13)
Great service(10)
Awesome rooms(9)
Loved the view(5)
Negative reviews(1)
Vivian
Fairmont Garden View Room 2 queen size beds
Stayed in лип. 2024 p.
Family
2 review
Outstanding
Posted on 7 лип. 2024 p.
The hotel is in a good location and is very convenient to go anywhere. The hotel service is fast and convenient, especially the dining in the room. The food is delicious and the delivery speed is fast. The hotel staff are very friendly, patient and helpful. When checking out of the hotel, the luggage service is ready on the side, which is very considerate.
Response from Property: Thank you very much for taking the time to share your feedback and for staying with us. We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager
Atakan
Riviera Suite Sea View King Bed or Two Queen Beds
Stayed in черв. 2024 p.
Family
1 review
Posted on 21 черв. 2024 p.
the biggest problem there was a strong smell into the room. we could not attempt to change the hotel because we have limitations for searching another place to stay. we have 3 yrs old kid and we did not want to deplete our limited time for a short vacation to search another place. It was an unbelievable strong smell inside.
Response from Property: Thank you for taking the time to tell us about your experience at the Fairmont Monte-Carlo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Alexandre Ariel - Hotel Manager
Chung yek
Fairmont Premium Garden View Room 2 Double Beds
Stayed in жовт. 2023 p.
Travel with friends
13 review
Outstanding
Posted on 13 лист. 2023 p.
It’s a good place to stay. Hygiene, huge big hotel , with a great big sea view. Staff very helpful and friendly . And the restaurant Nobu , good place to dine in to see the sea view . And inside the hotel room the view amazing . Can see the huge high big mountains.. I really enjoy it
Response from Property: Thank you very much for taking the time to share your feedback and for staying with us.We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager
Eros
Fairmont Room Hairpin, 2 queen size beds
Stayed in жовт. 2023 p.
Business travelers
16 review
Outstanding
Posted on 20 груд. 2023 p.
old money r all here mates
Response from Property: Thank you very much for taking the time to share your feedback and for staying with us.We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager
Guest User
Fairmont Garden View Room 2 queen size beds
Stayed in трав. 2023 p.
Business travelers
17 review
Outstanding
Posted on 2 черв. 2023 p.
The hotel is strategically located between all the most important place of Monaco
Rooms are big and very clean
Response from Property: Thank you very much for taking the time to share your feedback and for staying with us. We are thrilled to read that you enjoyed your experience at the Fairmont Monte-Carlo. We hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager Fairmont Monte-Carlo
Outbreak
Fairmont Room Hairpin, 1 king size bed
Stayed in груд. 2023 p.
Family
3 review
Outstanding
Posted on 3 лют. 2024 p.
Service was amazing and the location is great. Managed to have the hairpin view.
Response from Property: Thank you very much for taking the time to share your feedback and for staying with us.We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager
Guest User
Deluxe Sea View Room, 1 king size bed
Stayed in серп. 2023 p.
Travel with friends
8 review
Very Good
Posted on 30 серп. 2023 p.
Excellent location, the room service was poor for the price, water not replaced and room not up to standard
Response from Property: Dear Guest, I very much appreciate your comments regarding your stay at Fairmont Monte Carlo.It is always a pleasure to receive positive feedback. We are very delighted to read that you've particularly enjoyed our excellent location. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. However, we are very sorry to read that the room service and the room did not completely meet your expectations. Rest assured that your comments will be shared with the relevant deparment.Thank you again for taking the time to share your experience and I hope to welcome you back at Fairmont Monte Carlo in a near future. Sincerely, Alexandre ArielHotel Manager Fairmont Monte Carlo
Guest User
Deluxe Sea View Room, 1 king size bed
Stayed in лип. 2023 p.
Travel with friends
1 review
Posted on 4 серп. 2023 p.
Pool is owned by Nikki Beach, so hotel guests are only provided complimentary lounge chairs at Nikki’s discretion. You are forced to either pay 200+ Euro for a daybed, or awkwardly sit/hang out on the narrow corners of the pool. Nikki beach tries to provide a and adult day party atmosphere with DJ, bottle service and hookah, but small kids were playing in the pool all day. Room smelled like stale cigarettes, old stains on the carpet, bathroom had zero ventilation and fogged up like a sauna any time you turn on the shower, everything gets wet and stays wet. For some reason a moldy bath mat was rolled up and propped to the side of the tub upon arrival. All staff were very professional and accommodating, met the level of service I would expect at a luxury hotel. Location is decent, Nobu inside the lobby, short walk to Buddha Bar and ******, about 15 min walk to the beach. There was a lot of construction going on (August 2023) surrounding the hotel, several cranes obstructing the views.
Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience at the Fairmont Monte-Carlo. I am sorry that your experience did not completely meet your expectations; please allow me to express my sincerest apologies.At Fairmont Monte Carlo, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Please kindly note that in addition of Nikki Beach we have recently opened our brand new family pool called "Azur Pool" in order to diversify our offer and satisfy our customers. Also, our rooms are currently under renovation. We truly hope that you will have the opportunity to try them during a potential future stay with us. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Alexandre ArielHotel Manager Fairmont Monte Carlo
Chan clive
Fairmont Garden View King Room
Stayed in квіт. 2023 p.
Business travelers
24 review
Very Good
Posted on 20 квіт. 2023 p.
Fairmont one of the best value hotel in Monaco , I stayed here few times before , nice , must try breakfast here €39 worth it
Response from Property: Dear Chan Clive,I very much appreciate your comments regarding your stay at Fairmont Monte Carlo.It is always a pleasure to receive positive feedback. We are delighted to read that you've particularly enjoyed our beautiful breakfast. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for taking the time to share your experience and I hope to welcome you back at Fairmont Monte Carlo in a near future. Sincerely, Alexandre ArielHotel Manager Fairmont Monte Carlo
LalalandL
Fairmont Room Hairpin, 2 queen size beds
Stayed in бер. 2023 p.
Family
13 review
Very Good
Posted on 19 бер. 2023 p.
Very nice hotel considering the price. Shampoo and conditioner was empty and service was just okay but overall good room condition and good sea view at the lounge I recommend
Kenneth Camilleri
Fairmont Garden View Room 2 queen size beds
Stayed in груд. 2023 p.
Business travelers
2 review
Outstanding
Posted on 26 груд. 2023 p.
best hotel in Monaco
Response from Property: Thank you very much for taking the time to share your feedback and for staying with us.We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager
Guest User
Deluxe Sea View Room, 1 king size bed
Stayed in бер. 2023 p.
Couples
12 review
Amazing
Posted on 12 бер. 2023 p.
Everything was great. Thank you. Perfect view of the sea...
LaurentH
Deluxe Sea View Room
Stayed in січ. 2022 p.
Family
10 review
Amazing
Posted on 8 січ. 2022 p.
Great location between harbor and main square.
Nice views on the ocean.
Guest User
Fairmont Hairpin Room
Stayed in лист. 2021 p.
Travel with friends
11 review
Amazing
Posted on 15 лист. 2021 p.
Best location and well reccomended to stay here, NOBU restaurant has an awesome japanese food
Anyuedelizan
Fairmont Garden View King Room
Stayed in груд. 2023 p.
Business travelers
11 review
Outstanding
Posted on 25 груд. 2023 p.
Very good hotel. It is right next to **. The location is great. You can watch the sunrise directly in the morning. The scenery is great. There is also the famous Japanese restaurant Nobu in the hotel. It is a pity that it is not open in winter.
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to share your feedback and for staying with us.We are delighted to know that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Alexandre Ariel - Hotel Manager