Hotels near Chiesa Dei Santi Jacopo E Filippo (O Del Carmine), Montecatini Terme

The hotels first impressions were good.all ground floor bar,restaurant and lounge were all nicely decorated. Unfortunately that ended with our room. First of all we had problems with our key .granted that might have been us but even one of the staff said there was a problem so who knows When we went down for dinner we went to three different tables and was told we couldn’t sit there because it was set for breakfast. As we were in a coach party we would have liked to sit with other diners but no, we were sent to a table on our own. There was no kettle in the room or tea and coffee.one of the guests told us we should ask for one ,which we did. When plugged in, it wouldn’t work and the room lights flashed every time we tried to push it in.Girl in reception came up to see and she then sent the cleaner to bring us another. She couldn’t get it to come on so went for another kettle. The third kettle did flash on briefly but after she had gone we tried but the only way we could get it to work was by holding the plug in to the socket till it boiled 😳also the lights in the room were flashing if we released our grip. We were told it was our travel plugs but the kettle was theirs so how they came to that conclusion I really don’t know. We asked for cups for our hot drinks and we’re given cardboard flimsy cups . We had to ask at the bar because the waitress in the restaurant wouldn’t give us pot ones. The food was disgusting most nights and lots of guests including myself couldn’t eat it . The waitress who served us ,who was English so no language barrier, banged our plates down in front of us every night. My friend doesn’t eat cheese and she told them this so was asked if she would like spag Bol, which she agreed to. When it arrived there was hardly any meat and the sauce was watered down. It looked disgusting and she couldn’t eat it. The last night we were there , there was a full on argument with the waitress and customers in the restaurant because so many of us sent the food back. My views on this hotel are, it’s the worst hotel for customer service. The hot food which is advertised on the website was non existent and one of the cakes they put out were there 3days on the trot. On one occasion I ordered a glass of water but was brought a large bottle and charged 2 euros for.I didn’t say anything, which with hindsight I should have but I dont like to complain.I left just over half of it and the next morning there it was next to the orange juice for customers breakfast. I wouldn’t recommend any one to stay there because as well as the food we were worried about the electric plugs.

As you can see from the photos, the exterior of the building and public areas are grand and delightful. Overall, we had a very pleasant stay. But for those who want more of the nitty-gritty read on: Room: We were in room 124, which is a standard room near the elevator. Like most European hotels, the room is considerably small. I appreciated the large armoire, night stands, and drawers so that if one wanted, personal items can be stowed out of sight. I found the bed to be very firm, but have a PranaSleep mattress at home, which is super comfy. I read that the rooms were ”recently” renovated, but ours could have definitely used a touch-up. There was a mark that appeared to have been where someone killed (and smudged) a bug on the wall, and several spots where the walls were scuffed and chipped. Cleanliness: The housekeeping did a sufficient job of cleaning the room, and the dining areas were immaculate. What struck me as odd was the beautiful red carpet on the grand staircase was in need of a vacuum during our entire stay. Minute detail, for sure, but one that struck me as odd. Amenities: Here's where I think they could improve. There is not an iron in each room, however, they will bring one upon request. In my case they asked for it back 24 hours later, which was problematic for me, as all of our clothes needed ironing. I requested an iron four more times before I received another one, three days later. Sadly the one I was given was completely broken. (Good news: I learned to get wrinkles out of clothing by dampening the garment and using a hot hair dryer!) The toiletries were paltry and the bar of hand soap was the size and thickness of a quarter. I am imagining this is done for the sake of conservation, but be aware: if you are the ”DO NOT DISTURB” type, you will need to find housekeeping to stock up daily. The towels and bedding were all stain-free and seemed to be of decent quality. Temperature: We are from upstate NY and the room was very hot for us, even with the AC on the lowest temperature. We stayed in October and ended up sleeping with the windows open. Bathroom: The shower is incredibly small! If you drop your soap you would actually need to step out of the shower to pick it up! No joke! The water pressure is incredible, however, and there was always plenty of hot water. WiFi: Nearly non-existent. I have heard that they are planning to upgrade. Otherwise, you need to sit in the lobby or use the laptop they provide in the front area. Typical to Staff: Most of the staff was professional. We had many pleasant exchanges with a young waiter named Federico. The evening/night staff were not as pleasant and almost seemed bothered that they had to interact with patrons. Food: The breakfast was plentiful and consistent: a table full of breakfast pastries, cold cereal, melons, yogurt, scrambled eggs, muffins, bacon, sausage links, several types of cold cuts and cheese, cucumbers, tomatoes. We ate dinner at the hotel three times and so

My husband and I spent 2 days at this hotel although we paid for three. We ended up leaving a day early to stay at a nearby hotel with a pool and free breakfast and a view. So the positives of this hotel: - the AC - we were there in July so it was HOT - there is a gym. It’s small and for some reason, the AC was not on the 3 days we used it so it was like a sauna, but there is a gym. - relative close proximity to restaurants and beach. Very walkable. Negatives: - COST. Of everything. We ordered 2 coffees to be delivered to the room. It cost 20 euro. - Breakfast was not included in the cost of the room. - no one explained anything to us when we checked in. No how to get on the wifi, no how to call the front desk, no nothing. The check in was very abrupt. - the room was in the lower level of an adjacent apartment building. And it backed up to the train tracks. Fortunately, the trains are not very loud but still, you can certainly hear them - the pillows and the beds - FLAT. Hard. But in all fairness, I can’t say we had soft mattresses or pillows in any hotel we stayed at this trip. - no view Overall, I wouldn’t stay at this hotel again. It was comfortable and met the basics, but way too pricy for what it was.

Solo traveller August 2024 I don’t normally write reviews but I couldn’t possibly not share this experience with others about this utterly romantic, charmful hotel, which was an experience that I’ll hold close to my heart forever. I’ve travelled to many countries on my own and vowed I’d never go back to the same place twice, until now! The hotel itself was beyond what I had expected from my extensive google searches before I went. It’s stunning, every new part I discovered, was another ‘oh wow’ moment! Though it has to be said that it’s the staff that makes this hotel even more special. The cleaners, the waiting staff, the receptionists, Roberto :) (the bar man) and the owner of the hotel all in their own unique way make you feel like you’re an old friend, and not in a ‘it’s our job’ way but in a genuine manner, which is yet another thing that separates this hotel from others. As soon as you walk out of the hotel, your steps away from so many restaurants, cafes, clothes shops, pharmacies, a supermarket ,hairdressers, the train station. The funicular, and pasta/wine making classes were also available literally 10/15 minutes walk away. Two events I would highly recommend. After 2 weeks staying here, I still had so many things I wanted to see, do, so I guess I’ll need to come back :)! The pool was also a very welcomed addition, and yes you did get the few dedicated ‘first thing in the morning, drop our towels on the lounger people’ but very often there was plenty of empty ones too, and that was in 37 degrees weather. Thank you to the receptionist and the very sweet funny waitress (I’m sorry I didn’t get their names) for helping me to zip up my dress, quite a sight the 3 of us in the reception area! Lastly the night before I had to unfortunately leave, I asked Fabio in reception what time I needed to check out, he kindly granted me a late check out without me even asking, whilst putting my mind at ease regarding the numerous questions I had about getting a taxi, do the trains run frequently etc. I was fretting about my departure, but he quickly put my mind at ease. Next day, whilst checking out I was chatting to the owner (again never got her name). This woman looks like she came straight from a movie set, but don’t be put off by her grand demeanour , such a down to earth woman with the most biggest, gentlest smile :) Thank you for our chat and your kind words, a perfect ending to a perfect stay All in all 100 out of 5 stars

Greatly and centrally located near lots of places to eat, have a drink and visit. Parking outside wasn’t too complicated, just find a spot and pay. When we got there we only found one employee who couldn’t speak English and was a bit difficult to check in but regardless he was very nice, helpful and serviceable. He also helped us with figuring out how the parking worked. Room and bathroom were nice and spacious though the mini fridge didn’t really seemed to work. Other than that I pile stay again if I were in the area.

One night stay in Tuscany, at the Tuscany Inn Hotel. the staff were very friendly and our check in was easy. Our room was one of the biggest we have ever stayed in. And a massive bathroom, all designed to be wheelchair accessible. Comfortable bed and pillows, the bathroom was well appointed. We were let down by the included dinner though, had the vegetarian burger with tomatoes and peas, not overly impressed.

I visited here with a group to see the Puccini Opera Festival. The hotel is spotlessly clean with lovely staff and a great pool. Breakfasts were excellent - wide choice, fruits, cooked eggs, meats etc and plenty of it. My only cavil was with the first set evening’s meal - a miserable chicken leg and a few chips. However our tour guide did complain and the second set meal was excellent. This complaint seems to have been given before - and not always heeded. Villa Capuggi is such a nice hotel that I wonder why they stint sometimes - even though the cost of living crisis impacts here too. Just a little more luxury and this would be the perfect Italian hotel.

The hotel is by the sea, the room by the sea is small, but the scenery is good. There is a Beijing restaurant 100 meters away. In addition, my friend hotel (amici imei) is expensive and not tasty, not recommended. The hotel provides parking spaces, 16 euros a night, just opposite the hotel public parking area, it is convenient.