Guest User
October 14, 2024
poor service unhelpful staff everything seemed to be a bother for them,food must have been on a budget, worst Hotel i have stayed in, been going to Italy for over twenty years and have always found Italy to be a very friendly and welcoming place this lets it down. went with Caledonian Travel this Hotel was nothing like what was advertised on the web site Evening meal thrown on to the table waitress seem to have a problem with are party most people returned there food when offered something else it was just as bad , Breakfast was no better same every morning no hot food, Bedrooms where cold no heating only offered a blanket by the women at reception who was very rude and give no reason to why there was no heating , don,t know how this can be classed as three star, staff need a lot of customer service training.