Portola Hotel & Spa Reviews

Monterey is a chill seaside city, we spent a very good time in Monterey. Hotel has good location, 2 mins walk to seaside, lots of cafe, bar and restaurants. Highly recommended.

Front desk generally unfriendly. Did not provide info for Wi-Fi nor any information about the hotel. Their name is Hotel and Spa but, there is NO Spa!! The spa is across the street and NOT part of the hotel 🤨 Be careful as you are charged extra for everything. Coff in room comes with dry, powdered creamers😝and is gross.

Good location 👍

Check-in went smooth; top notch room & views of the harbor and bay. This is the safest hotel near the Monterey sea. In house lounge and restaurant. Gorgeous room with huge shower, balcony and comfy bed. Worth every penny. Valet, parking and nice cleaning staff too. Prime location; it was very busy with a conference happening but still great!!

Great.

I was given a semi-basement room with a narrow skylight when I checked in, and I decisively changed to a second-floor balcony room. If you are not satisfied with your stay, you must change the room, otherwise you will feel that our Chinese are easy to fool. The area near the hotel is very suitable for vacation and very comfortable.

I just booked a room on Ctrip.com for 2145 yuan, but the price immediately dropped to 1992 yuan.

It's Christmas, and the hotel has a great atmosphere, with two oversized Christmas trees! There is also a Christmas tree and a small snowman as soon as you enter. The room is relatively ordinary, with a small balcony. There is a small pedestrian street next to the hotel. There are some small shops and food you can try. They taste good! Hygiene: quite clean Service: Not bad, I changed rooms three times. The first time was because there were children next door, the second time was because my balcony was no longer available, and the third time, they probably got annoyed and upgraded me directly hahahaha, no impatience. Environment: Everything around is very convenient, including Starbucks downstairs. (Remember to buy water from the nearby supermarket, water in the room is charged)

The hotel's location is good, very close to Fisherman's Wharf and the surrounding area is also very lively, but the price is a little expensive.

Great location 👍 Unfortunately, the room neighbor turned the TV up so loud at 1am that I woke up because of the noise. The rooms are very thin

I don’t know if it’s due to Ctrip booking, but it’s always been the hotel’s farthest room from the front desk. The basic room type has no view. It’s just that you can take a leisurely stroll around the surrounding docks, markets, parks, etc.

The back door of the hotel is right on the beach, and there are a lot of fur seals. There are many boats for whale watching in the town behind. There is also a very delicious ice cream shop in the town. You must try the bee flavor.

The seaside, the environment is beautiful, parking is not free

The room given was old and noisy. It did not have the pool view specified on the order. The health condition was good, but it was not worth the price at all.