Hampton Inn by Hilton Monterrey/Galerias-Obispado Guest Reviews
4.2/5
Very Good
111 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.1
Cleanliness4.2
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All Reviews(111)
Positive reviews(97)
Reviews with photos/video(4)
Negative reviews(14)
Guest User
King Bed Study Room with Sofa Bed
Stayed in May 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on May 18, 2023
Nice room and good location. There is a big supermarket next to it, and it is very convenient to eat nearby. I have been on a business trip for half a month. I will stay here again next time. recommend
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BruceLee166
Two Double Beds Room
Stayed in May 2022
Business travelers
55 review
5.0/5
Outstanding
Posted on May 21, 2022
The ticket road is relatively congested, and there is a McDonald's next to it.
The property was fine and clean. I just wished it had a microwave in the room. I had to go downstairs to heat up food.
Karen
Stayed in Mar 2024
Other
1.0/5
Posted on Mar 29, 2024
I got to the hotel after 11 p.m., and they canceled my reservation and tried to blame ******* for it. Upon request of a new room they said they were sold out and suggested for us to go look for another hotel.
Maria
Stayed in Dec 2023
Couples
3.0/5
Posted on Dec 9, 2023
It was noisy, our room wasn't made until 6 pm, not enough staff at the front to attend the customers.
Hotel is well located and has lots of potential, I guess there are management issues
Irma
Stayed in Dec 2023
Family
5.0/5
Outstanding
Posted on Dec 1, 2023
Property was very clean. One thing that I noticed was that they had staff constantly cleaning the inside and outside of the property
Diana
Stayed in Oct 2023
Other
4.0/5
Very Good
Posted on Oct 22, 2023
Very nice and clean hotel, only thing I really didn’t like were the pilllows. It sounds so silly but these pillows look puffy and nice but once you lay down in them, they flat down and get clumpy making the back of your head and neck hurt when you sleep. I’m not a picky person but this has definitely been the worse pillows I have ever slept in. You can fold these pillows probably into 3. My husbands ears were hurting when he laid down because of the clumps these pillows have. We hardly got any slept in the past 4 nights we slept there. They were just so uncomfortable. But The location was good, very clean environment and the breakfast was great and have quite a lot of variety.
jesus ramon
Stayed in Oct 2023
Family
5.0/5
Outstanding
Posted on Oct 5, 2023
The property looks fairly new and designed to US standards, Even the Nice smell insiste remainded me a hamptonn inn in the US.
However maintenance seems less than perfect and cleanliness and attention to detail seems below standard.
Sergio
Stayed in Nov 2023
Couples
5.0/5
Outstanding
Posted on Nov 29, 2023
Nice and clean hotel! Starbucks and McDonald, itallianis and HeB next door
Marcos
Stayed in Feb 2024
Family
4.0/5
Very Good
Posted on Feb 21, 2024
The area has many options for shopping and dining
Alfredo
Stayed in Aug 2023
Other
5.0/5
Outstanding
Posted on Aug 9, 2023
All the staff is very friendly, very comfortable and clean rooms where you can rest. High Recommended!!!!