Av Lázaro Cárdenas 2264, Zona Valle Oriente, Monterrey, MexicoView Hotel Details
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Hyatt Place Monterrey Valle Guest Reviews
4.5/5
Great
93 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.6
Service4.5
Cleanliness4.5
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All Reviews(93)
Positive reviews(89)
Reviews with photos/video(4)
Negative reviews(4)
Guest User
KING BED (PLUS SOFA BED)
Stayed in Apr 2024
Business travelers
12 review
3.7/5
Posted on May 3, 2024
The environment is OK. There are many Chinese people staying in the hotel. The swimming pool seems to be average. The surrounding facilities are average. There are no places to eat. The transportation is not very convenient.
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José María
KING BED (PLUS SOFA BED)
Stayed in Mar 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Mar 23, 2024
Everything was very good, excellent breakfast, comfortable room, I will repeat.
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Guest User
KING BED (PLUS SOFA BED)
Stayed in May 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Jun 2, 2023
Satisfied, the hotel is relatively new, the facilities are new, and the environment is good.
The view is good.
The breakfast is OK, and lunch and dinner can be ordered in the lobby.
The location is in the business district, suitable for business trips and family trips.
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Kelalayayayaya
TWO QUEEN BEDS (PLUS SOFA BED)
Stayed in Oct 2023
Business travelers
2 review
1.0/5
Posted on Oct 9, 2023
The hotel front desk staff provided poor service. The health staff used a key to open the door at night. The soundproofing was poor.
After booking and paying the full amount for three rooms on *******, I was surprised to find an additional hold of $400 per room for incidentals. Unfortunately, the swimming pool was out of service during our stay, and the gym facilities were disappointingly small. The breakfast provided was satisfactory. However, my privacy was compromised as the staff entered my room without permission on three occasions and at unexpected times. This experience significantly impacted my overall satisfaction with the hotel.
Rose
Stayed in Oct 2023
Friends
5.0/5
Outstanding
Posted on Oct 24, 2023
First time driving so I was scared of parking my car. However the added security in the parking garage was amazing. Everything was 5star in this place.
Mayy
Stayed in Oct 2023
Family
5.0/5
Outstanding
Posted on Oct 16, 2023
Excellent hotel, especially with kids! Great service, very clean rooms. Breakfast was excellent. We were also able to get lunch which was SO good!