Hotels near Botanical Institute, Montpellier

Communication with this hotel was good before arrival. We asked for a Superior double room on the first floor and this was provided for us. It was a large room with excellent air conditioning, comfortable large bed and pillows. Shower was excellent with hand rail for support. We were provided with two bottles of water on arrival, one bottle of water on the second day and nil bottles of water on the third day. Why? Toiletries that were used were nor replenished. Why? Tea bags that were used were not replenished. Why? The toilet area is separate to the bathroom area. You have to leave one room to go to another to wash your hands. The door to the toilet make a pretty awful creaking sound when opened and closed, disturbing my partners sleep at night. Housekeeping should be reporting these type of issues. The bathroom area has a glass wall. It does not give 100% privacy. When you switch on the light to wash your hands during the night, the whole bedroom lights up. The batteries for the remote control for the TV in our room were dead. Reception could not find any replacement until Daniel stepped in and gave us the ones from the reception remote. We found Daniel to be an excellent worker, tuned in to his customer needs. We were staying for 3 nights on a bed and breakfast basis. The breakfast offering never changed over the 3 mornings. It was pretty boring and we have had better. One staff member, a lady with bandana, took exception to me taking a tea spoon from a box on the counter, so I could stir my tea. I had used the one originally given to eat a yogurt. I felt like a school child. The same lady when cleaning off the breakfast tables would examine the cutlery to see if they had been used, if not she put them back on the table for the next person. Despite the above, we enjoyed our stay in the hotel. Reception staff were very pleasant. We liked the old world decor. The hotel is situated a few minutes from the train station.

The location is really great. It's right near the station, and Montpellier is accessible by tram, so it's easily accessible. However, the small rooms can be frustrating. Breakfast was edible and okay. The accommodation is really pretty. The accommodation is trying to carry out a campaign to protect the earth, but the heater cannot be turned on strongly, there are restrictions on the use of hair dryers, and the water is not hot.

By far the best hostel I’ve stayed at in my trip across Europe. It was modern, clean and a really fun and environment. I was able to order a meal late at the restaurant downstairs which was great! The hostel dorms were also really nice and they also had privacy curtains which blocked out any light. The location is also super convenient as it is literally right next to the train station.

The friends we went to from the airport were very convenient. It would be great if we took a taxi directly. Then the front desk service was very friendly. We stayed in so many hotels and felt that the price performance of the hotel was very high. Recommended

All aspects were good. The location was good, close to the central train station and three tram stops away. The hotel was clean and the staff was friendly. Except for the last night when the door card didn't work.

Reservation already paid for 2 months on the reservation but when paying for the stay fees the person adds the price of the room I tell him I already paid she tells me not yet paid you I tell him no I have already been tapped on the day of my booking she told me good will see it tomorrow morning I tell her no if tomorrow morning I ask you to repay I do what I do she says I'll see with my manager because on the order it's not very clear she gives me my card For returning to my room and I never heard about her imagine you if I hadn't insisted I'd pay a 2nd time.

We arrived at 3pm, as had been agreed for check in, no one to welcome us but we knew it, why if you don't have any reception staff between 11am and 5pm, do you inform us that check in takes place from 3pm? If we had known, we would have shown up later. However, as soon as we try to open the door following the instructions they provided us via email, the booking code they sent me doesn't work, the door doesn't open and there isn't even a sign explaining that the door opens. The access is not that but a hidden door at the back! To reach it you go around the garden on the land and on the lawn. A kind local lady intervenes and helps us, we call assistance by phone and they explain to us that we have to access from the other side (at the back) the call costs us a good €12 (a theft), we finally go to the other door and we log in, we find the automatic check-in machine but even there, as it happens, the code doesn't work. we call assistance on the intercom (because only there - see the case again - there is an intercom to speak to an operator who immediately gives us another code which this time works. What do you think? For me it's all done artfully to steal the money from the call to the support call center. We honestly felt robbed. No one deigned to help us. Highly not recommended!

Horrible service. This hotel charges you extra 150€ on check in without any reason. When we asked for any legal base for that, they couldn’t find anything and their only response was “pay or f… off”. The woman at the check-in showed us on the computer screen a part of a conversation with other customers WITH THEIR PRIVATE DATA in order to “prove” that other customers paid this 150€. In the end, she arbitrarily charged us 80€ (?), which so far has not been returned to our account. This hotel is a joke. AVOID.