Hotels near Bonaventure Park entrance, Montreal

Excellent customer service. We had a small problem in our room and it was immediately taken care of by maintenance, and upon checkout they comped our valet parking. My family has been staying here for many years and we have always enjoyed the extra space, full amenities, and complimentary buffet breakfast. It is very clean and, although it may seem a little dated in this Instagram era of fancy wallpaper, it is actually beneficial to have three times the amount of space compared to hotels three times the price. You can get a huge king size room with a full kitchen, free breakfast, dining table, 4 dining chairs, armchair and ottoman, desk and comfortable work chair, 2 robes and two closets, plus an elevator and swimming pool for only $260 Canadian including tax!

Very nice location, friendly and helpful staff!! Free breakfast is great, delicious coffee and bagels. But there are not enough toilets. And the kitchen is quite small so it gets very crowded during dinner hours (plus people like chatting in the kitchen while watching a pot of water boiling). I didn't want to line up to use the stove or microwave to reheat my food so I had raw dinner during my stay. If you plan your meals and cooking well enough you should be fine.

First, Hilton-branded hotels are my chain of choice and I am also a Diamond Member and have been for years. We chose the Hampton Inn Downtown Montreal due to its location; close to Old Montreal, Chinatown, the shopping district, and restaurants. At check-in the customary ”thank you for being an Honors Member” was not mentioned though not a big deal! As a Diamond Member I asked about the comp upgrade if available. I was told by the agent at the front desk that there were no upgrades available and that I was in a room with a ”couch”! Not sure what the 1 ½ person couch would do but whatever. We arrived at our room, our small room. We were on a 7-day trip to cold climates with outdoor events therefore we had a lot of baggage - nowhere to put it all in the room. From the room, I dialed ”0” and asked if we could please be assigned another room. The person on the phone said ”yes, of course, we will put you in a suite!”. (See above, front desk agent, no suites available.) We arrived to a large suite with great amenities - full kitchen and appliances, corner room, lots of room, etc. The downside, the floors were a mess - I mentioned it but never heard back. We used a damp towel and cleaned the entire room ourselves. Oh, the towel, it wasn't healthy looking after that. The runner carpets at the bed were no better. I door parking was great BUT it's where all the ********* smokers gather though there's no indoor smoking in any of the building. BTW - note that ********* is TOTALLY legal in Canada so that was not the issue - smoking inside was the issue. So, great location, nice property, attention to detail and Hilton Honors members is very lacking and a front desk agent who got caught in a little lie!

We had a good stay and it was the perfect location, lots of places within walking distance - shopping, restaurants, concert hall. We had a small issue with the heat and adjusting the temperature and the elevator was just okay but would stay here again if passing through. Staff was very helpful checking us in and answering some questions about places in the area.

I feel that the environment is pretty good and the room is quite clean and tidy. The small kitchen has basic kitchen utensils for cooking, and you have to prepare your own condiments. It is relatively quiet at night. It is very close to Chinatown. There are many restaurants nearby. For shopping, there are Chinese supermarkets and Wal-Mart. It is within walking distance to the underground city and Notre Dame Cathedral in the old town of Lao Port. It is very convenient! The only inconvenience is that there is no washing machine and dryer in the room

The hotel is in a great location, close to the subway station, Chinatown and City Hall. The front desk staff is friendly and the room is clean and quiet. The disadvantage is that the infrastructure is old and toothpaste, toothbrush and slippers are not provided. In short, the hotel is very cost-effective.

Everything was as expected to the friendly front desk staff, clean room, comfortable bed and awesome location. You can walk to the old port, downtown and abundant shopping malls from the hotel. We didn’t use our car so the $30/night fee seems expensive. All around great stay in an awesome city.

I don’t see a lot of reviews here so i figured i must chime in to make sure travellers take notice of this hotel. We stayed for a total of 2 nights at this place. Initially it was suppose to be a one night stop on our way back to Toronto, but because of the very good value, comfort and service that we received, we then decided to stay for another night ( we were gonna stay for 3 but the province dropped the hammer on NYE restrictions). The Good : Friendly staff, In room IMac, 50 inch Smart TV with Netflix and other streaming apps, Free Parking ( Very secured) Free breakfast (+1 for the croissants). Free hot drinks 24/7. Walking distance to a mall. The Not so good: 5-10 mins walk to Metro ( but thats nothing to us). The Very Good: They cleaned our room! A service we miss from all the hotels we stayed at the last 2 years. This will be our go to hotel next time we visit Montreal. Keep it up Le Dauphin Longueuil!

To be fair to Marriott I have to mention that the first night we stayed a bus hit a high power electrical tower and took out the power in the section the hotel was situated. This happened at approx. 10:30pm. The hotel lost power immediately. We were without power or running water in the hotel till 5:00pm the following day. At no point during this time did the hotel staff offer any assistance. Since we were on vacation we made the best of it. Used our own bottled water to bath and clean up and did the tourist thing for the day. We returned at 5:00 pm as the power was returning, so we decided to stay the second night as planned. It was 25.5 degrees Celsius (77.9 Fahrenheit) in the room according to the thermostat. We gave it 2 hrs it never moved. As I was going down to the lobby to inquire about the room a/c I ran into a woman on my floor. She inquired if I was experiencing the elevated temperature in my room as she was. At the lobby I was joined by her husband. We were told it would take some time for the a/c to cool our rooms, yet both of us made mention on how the lobby was done right frigid. Obviously the hotel wanted to give guest checking in the illusion that everything was all right. The front desk attendant went into a back room which I find hard to believe would hold the controls for the ventilation system, handed us each a 7 in. fan and told us he had made adjustments and it should get better. He also explained how to set the thermostat to hold a lower temp. It was 28 degrees Celsius (82.4 Fahrenheit) in our room when we left the next morning. Upon check out in a still cold lobby I mentioned my disappointment with my room and was blown off by the front desk attendant. I was then charged full price for both days. Obviously the Marriott is more concerned about the bottom line then the comfort of their guest. I personally will never stay in another Marriott hotel ever again. There are too many other choices out there.

We stayed at the hotel October 14-15, 2023. The hotel experienced a power outage that resulted in us not having power for 13 of the 16 hours we were guests. The power went out at ~10pm when we were still awake, we woke up at midnight because our room was very warm due to the air condition being out as a result of the power still being out. When we spoke with the front desk staff, the staff member did not share our concern and said someone would be coming in the morning to deal with an electrical issue. We explained since the outage was localized to our side of the hotel on the first floor, we thought the problem was a breaker that literally just needed to be switched off and on again. We were told no staff member on site had a key to the breaker room, which is a concern in case of emergency. We felt like we were held hostage in our room because the staff member also told us that if we left the room locked (we'd propped the door open to go talk to them), we might not be able to get back in, since there's no manual way to open the door if the key pad is not working. We couldn't leave because we couldn't pack in the dark. We also couldn't do anything in our room due to the power outage and were unable to sleep because the room was so hot without A.C., we sat in the dark for hours. Finally, the breakfast at the hotel was awful. The dishes were dirty, the cream for the coffee expired and became all chunky when poured in, and my wife got sick from what she ate. When we explained the above at checkout, we were informed that the front desk staff couldn't do anything about the above issues and were unable to compensate us for the very poor experience. The staff took no initiative at all to try and contact a manager or come up with any solutions. When we asked to speak to a manager, they took our information and told us that management would reach out. No manger contacted us, despite our repeated attempts to contact them by phone and email. We reached out to both the Sales Manager (Sabra) and the General Manager (Lucie Bergeron) repeatedly, as well as the general email for the hotel and received no reply. Over two months later, through our persistence, we were put through to Sabra Rezigue who was quite rude and was in a hurry to get us off the phone. Sabra said that our multiple emails had ended up in her spam folder and she did not receive them (despite our cc'ing multiple emails at the hotel). She did not have any good explanation for staff that were successfully emailed not making any attempt to contact us back or forward our complaint to a manager. She attempted to blame Hydro Quebec for the power outage despite our explaining that the problem was only in our wing of the hotel and the rest of the hotel had power. Ultimately, Sabra told us that she had to deal with another client and cut the call short. We were not contacted by Sabra again despite her assurance that she would get back to us same day and were only compensated a refund of half t