InterContinental Montreal, an IHG Hotel Reviews

The hotel is not well maintained. The hotel facilitates are not good and it is not useful

great location and friendly staff

Room is clean, good location, will probably stay again next time.

The check-in was pretty smooth and the room was quiet and comfortable. The shower pressure was very strong. The hotel is close to the Victoria Square and Place D'arms metro stations. The hotel is a little old but the rooms are upgraded. The pool is very small and has a nice terrace nearby. The breakfast was pretty good with an ala carte menu and all you can eat bread and pastries. The cost of the breakfast when booking on trip was essentially the same as the price we would have paid.

Very welcoming and a surprise gift pack for kiddos. The sauna and steam room are awesome.

Very convenient location! However, just want to say that if you're from Asia, then this is not the equivalent of the Intercontinental hotel you'd find in Asia. The services aren't as detailed or as much as you'd expect if you're used to living in Asia. I had to clean up the trash myself as I wanted to save housekeeping work for them though. They met all my in-room demands though and room is descent size but very dim. The location is unbeatable and I felt very safe traveling alone walking back to the hotel at night.

It's an older hotel but the staff are warm and friendly. Good location to old town, subway.

Service is poor I felt disrespect from the front desk，When I needed valet parking service but couldn't find the clerk at the gate, I had to ask Eric at the lobby, who was very impatient. Because we booked multiple rooms, Eric could not find our reservation of one room when we checked in due to the fault of the hotel system, and he tried to shift the responsibility to us. When the other staff members in the back room confirmed that it was a system malfunction, Eric did not apologize for wasting half an hour of our time and his arrogant attitude, nor did anyone give us a reasonable explanation and compensation. I'll never come here again

The hotel is phenomenal, close to everything and major points of interest. The parking is underground, and you need to take time to find the right elevator to get down (it is not in the reception floor though). Other than that, the staff is super professional and warm.

The hotel location is good, moreover is clean and standardized

Very nice place

Good hotel

The room is clean and tidy, and the cleaning is timely. Parking is on the 9th to 12th floor of the basement, 25 dollars per 24 hours, and the parking lot is less than about 30 meters from the hotel gate. Parking is convenient. When leaving the parking lot, you need to insert your card and credit card. Buffet breakfast, not much food, free gym and swimming pool

The transportation is very convenient, suitable for business trips in and out of downtown. There is underground city and subway downstairs. It is super convenient to go anywhere. No need to rent a car. You can walk to major attractions.