Best Western Plus Montreal East

Best Western Plus Montreal East Reviews

Best Western Plus Montreal East

12555 Sherbrooke St E, Montreal, CanadaView Hotel Details
Best Western Plus Montreal East
Best Western Plus Montreal EastBest Western Plus Montreal EastBest Western Plus Montreal East
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1 night

Best Western Plus Montreal East Guest Reviews

4.1/5
Very Good
112 review
Verified reviews
Location4.1
Amenities4.0
Service4.0
Cleanliness4.2
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All Reviews(112)
Positive reviews(97)
Reviews with photos/video(1)
Awesome stay(5)
Negative reviews(15)
Oleksandra Shu
Two Queen Room
Stayed in May 2024
Solo travelers
30 review
5.0/5
Outstanding
Posted on May 22, 2024
Very clean, location is great 👍 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Hanyii
Two Queen Room
Stayed in Oct 2023
Family
14 review
2.5/5
Posted on Oct 10, 2023
Booked two rooms with breakfast for a family trip in Montreal. Rooms were very clean and exceed our expectations. However, the amenities should be improved such as having a kettle or offering guests hot water especially during cold weather. Our family had our breakfast but we were told the breakfast was not included in our reservation and asked us to pay. After showing proof of payment and indicating breakfast is included, they said it was ok. Not sure why it happened since we were told breakfast included when checking in. Other than that, good hotel for the price.
리뀨
Two Queen Room
Stayed in Dec 2023
Business travelers
25 review
5.0/5
Outstanding
Posted on Dec 21, 2023
Very good very clean nice room nice gym clean So good good place
NAWIN A.
Two Queen Room
Stayed in Sep 2023
Friends
23 review
4.7/5
Amazing
Posted on Dec 11, 2023
Not quite in the city, conveniently if you drive a car.
TCccz
Two Queen Room
Stayed in Oct 2022
Family
13 review
5.0/5
Outstanding
Posted on Nov 4, 2022
Nice hotel, good for family with kids, clean, room is big, friendly staff members, great location, breakfast is great. Highly recommend.
Guest User
Two Queen Room
Stayed in Dec 2023
Family
14 review
2.2/5
Posted on Jan 5, 2024
The location is very remote, in an industrial development zone. The breakfast is very bad and there are few varieties. It's cold in the middle of the night and I ask the front desk for a blanket. They actually say "you must pay for it". Isn't adding a blanket the most basic service? It's really far inferior to other hotels of the same brand in Ottawa. The fried chicken restaurant next door is more convenient.
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Qiaoqiaocha
Two Queen Room
Stayed in Dec 2023
Friends
11 review
4.0/5
Very Good
Posted on Jan 1, 2024
The room was clean and tidy. I booked it for two days and it was cleaned and replenished in time the next day. The hotel's location is a bit remote and suitable for those traveling by car. Free parking is a selling point.
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Guest User
Two Queen Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 26, 2024
Hygiene: Good Environment: Good Service: Good
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Guest User
Two Queen Room
Stayed in Aug 2023
Family
7 review
4.0/5
Very Good
Posted on Sep 30, 2023
Not too bad
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Ernande
Stayed in Nov 2023
Family
5.0/5
Outstanding
Posted on Nov 10, 2023
I like the pressure on the standing shower. The wi-fi is not reliable. I had the privilege to visit the double queen bed room and I realized it was better than the single king bedroom. No reason to pay more. Next time I will just book a queen bedroom.
lino
Stayed in Sep 2023
Family
1.0/5
Posted on Sep 17, 2023
I paid for a room with 2 queen beds and breakfast included but got 1 king bed n no breakfast I had to sleep on a small couch and could hardly sleep asked for extra blanket and never got it Even though i booked through ******* and showed the front desk they said the couldn't do anything and not even give me a discount worse experience
Kevin
Stayed in Sep 2023
Other
4.0/5
Very Good
Posted on Sep 5, 2023
The hotel was very clean, the new pay breakfast process would be fine if the food was acceptable but it was not. When I went to check in the gentleman at the counter was not friendly but the lady was very nice.
James
Stayed in Aug 2023
Family
5.0/5
Outstanding
Posted on Aug 24, 2023
We were pleasantly surprised by this hotel and its price point. It appears to be newly renovated with very clean, modern rooms. The double queen bed room was perfect for travelling with our kids. Cleanliness is extremely important to us and this exceeded expectations. Breakfast buffet had great options and pool area was great for our kids. Would highly recommend for anyone in staying in the Montreal area.
Yasmine
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 12, 2023
Amazing stay, nice views of the city and very attentive host. Will definitely book again
Caleb
Stayed in Aug 2023
Couples
3.0/5
Posted on Aug 8, 2023
I was not told that I needed to ask the desk for the security deposit. When I checked out I gave my keys and asked the receptionist if there was anything else I needed to do because I was in a rush and they said I was fine. I was then called saying that I did not receive the money back and cannot unless I return to the hotel in Montreal with my card which I have no way of doing anytime soon. I lost 200 dollars