Hotel Saint-Andre

Good.

AVOID AVOID AVOID We booked through a 3rd party reputable website and paid in full non-refundable. When we showed up at 4 PM, we were turned away because they overbooked and were only honouring the airBnB bookings. They were unhelpful and rude. The 3rd party website customer service called the hotel but surprise, surprise they were not answering the phone. The lobby was full of guests who were also scammed. I used the toilet and it was covered in feces stains. We had to drive home at 1 am because all other hotels were booked and the 3rd party website would not rebook us without confirmation that we were turned away and the hotel was not answering phone.

I stayed here May of 2023. Note: Not one of the pics on this site are accurate now. See mine. Renovations are almost completed. Lots of pros and lots of cons to staying here I'd say: Rooms and bathrooms renovated with new furniture and built-ins. Looks much nicer than pics on this site. Great location. Reasonably clean (some construction dust) Very nice staff (shout out to Yannick! Very helpful) Reasonable price A/C split unit worked great. Shower worked pretty well (cheap shower curtain) Good water pressure and temperature. Lots of cons: No breakfast (those are old pics) No blow dryer (I knew that from other reviews and brought my own) Somewhat noisy, you could hear everyone walking in the hall (hollow hall floor?) Laminate flooring (clean) but it popped. I kept thinking someone was knocking on my door every time I moved. Shoddy renovations (several drawers not on sliders falling out of furniture. Furniture not put together properly). Windows needed replacing. Only opened 3/4" (probably for safety as it was street level). Beautiful tile in the bathroom (fake laminate), but looked pretty real. Same with stone in lobby, but looked pretty good/real. Housekeeping never came (3 day stay) even though I specifically asked them to (twice). I did get clean towels and then as I was getting in the shower 2 mins later they knocked on the door to clean the room (!?) I had asked them to that morning and left the door hang thing and they were just in the room next door at the time. 4+ hours later, room still not cleaned. Would I stay here again? Yes, but hopefully a better room, further from the lobby with a door that didn't have a 3/4" gap at the top.

For what it is, this works. Location is excellent if you are in for a concert on the east end of St. Cath, as we were in town for. Rooms are quiet enough, lobby is safe and friendly. If you are not expecting much, this room is sizeable and clean. Obviously outside the hotel, in this part of Montreal, things are pretty sketchy, but the hotel is pretty solid.