Sheraton Hotels in Montreal

First off, if you`re reading this and you`re a Bonvoy Platinum (or above member) then I`d book this over any other Montreal property. The Club Lounge is that good (more on that later). My family and I stayed her at the tail end of a Quebec vacation. The location is very central, just a couple of blocks away from Rue St. Catherine and the Metro and maybe a 20 minute walk to Old Town and Mount Royal. As others have mentioned, the lobby is undergoing a renovation but the Club Lounge is open and newly redone and absolutely amazing. We didn`t use the pool or gym but we did check them out and they look really nice, there`s also a large outdoor space just off the pool with tables so even if you don`t have club lounge access there`s some nice places to hang, especially in nice weather. Parking was surprisingly affordable for a large city at aroung $25.00 a day. Our junior suite was actually larger than I thought it would be a king size bed in the bedroom and a separate living room with a queen size sofa, my teenager used the sofa bed and didn`t have any complaints. The room also had a cool table/ that could electronically lower or raise and had a bunch of USB ports built in. I imagine this would be very handy for anyone wanting to get some work done in the room. The true jewel of this property is the club lounge, located on the top floor it has absolutely stunning views of the city and is the largest I've seen yet so even though breakfast was extremely busy, we still found seating. Breakfast consisted of eggs, french toast some breakfast meats plus a chacuterie and cheese platter, fruits, croissants etc. There was plenty to choose from and the quality was quite good. They do a really nice affternoon spread staring at 5pm that could easily take care of dinner with hot foods, chacuterie and even nice little dishes full of pickeled vegetables. My only complaint would be tht the bar service was very pricey. Also a couple of the attendants weren't very friendly and it was very challenging to get information about Gluten-Free foods for my daughter. The chef even came out at one point to talk to a worker I'd asked and even though I was right there, he didn't look at me or offer to help me find some foods for her. Of course this is only an issue if you're concerned about allergies and the food was plentiful and very good. Overall this is a beautiful property and I'll definitely return.

I recently spent a couple nights at the Sheraton Montreal Airport (one night stays on each end of a trip) and while the stays were good overall, I would say there's a lot of opportunity for the hotel to improve. I've stayed here many times over the years, but I haven't been in a couple years. Returning this time, I felt it was a good hotel with a lot of potential. I just got the feeling there is a lack of attention to detail in a lot of areas. The first night I stayed, there was no explanation of the dining situation. The television stated the restaurant and room service was not available. When I went down to the lobby I noticed the restaurant is in fact running. I'm not sure if room service is also open and the information was outdated. The Club lounge was also closed. They do provide soft drinks and complementary sandwiches which is a decent compromise however. There is a beautiful new fitness centre, but it was initially difficult to locate. It would have been nice that its location was explained when checking in and better signage. After walking around I finally asked a cleaner for its location and eventually found it. The machines don't seem to have television or anything hooked up to them which would be a welcome addition if possible. Overall this is a good hotel with a lot of potential. It felt like things got shut down due to Covid and just never really restarted. While other hotels have made the move back to normalcy, this one still felt like it was in transition. The staff were friendly and the facilities are clean. Some of the furniture is probably due to be replaced, but again we are talking minor improvements. I would return to this hotel, I just hope to see more things back to normal and better communication. Not having room service is a big problem.