Karen M
July 24, 2024
In the middle of the night, I kept searching for a thermostat bc the one on the wall didn’t work. I finally found one on the desk. The air was extremely loud so I couldn’t sleep. I let the desk clerk know and she said she’d have the manager call me. Then when my son went inside to return the luggage cart, he heard her talking about the “old lady that was b***ing about a bunch of s**t”. She was talking about me!!!! First of all, I was very polite. Second, I’m in my 40s! Also, the manager never called. I will not be staying there again. I also have video of how insanely loud the a/c was at 2:30 in the morning. I tried to submit the review with the words the desk clerk actually said and it wouldn’t submit due to profanity.