Jennifer W.
April 18, 2024
Perhaps the worst hotel throughout my Tokyo-Tohoku trip. Staffs are not at all friendly, it almost felt like discrimination because the reception greeted all their guests with their usual "welcome" and "thank you", but not the 'Chinese looking guests'. They don't speak English well either. The toilet malfunctioned for almost 2 hours in the morning, there was no water to flush. There is no wardrobe to store clothes, no space to even place our luggages. Worst of all, there is only one elevator (mind you, it's a multi-storey hotel, it's so tall it could be seen from Morioka station itself). Which hotel has only 1 elevator? The lift was full and it stopped at almost every floor in the morning full, and some guests could not enter the lift and had to wait for another round. Imagine the guests that stay on the lower floors with luggages. Although this hotel is fairly near the Morioka station, we would not recommend it at all. There are other hotels with better amenities as close as 100 metres from this hotel. And it's not exactly cheap - it was the same price as the best 3-star hotel we've stayed in Sendai (and Sendai is a much bigger town).