Best Hotels near Morristown, Morristown

I’m a Hilton honor member and always stay with other Hilton properties . But I will tell you I will go out of my way to stay at this hotel just because of the way they treat me , everyone always try to make sure that I get what I ask for, but only for me, but for my whole entire group, the hotel usually busy and there’s a lot of groups and a lot of people everywhere but the team always do everything that they can to take care of everyone which is some thing I really appreciate. Note: we can always busy a lot of people using both pools outdoor and indoor.

The rooms are clendly with all the necessities the one bedroom with kitchen and living room area is spacious and would be more then comfortable for an extended stay. The gym is clean and well verse with equipment the pool and grill area is clean and spacious overall exceptional place

We're Bonvoy members because we like Westins. According to the Marriott corporate website, the Marriott brand and the Westin brand are both considered “Premium” Bonvoy properties. As such we expected a similar level of service to what we've received staying in Westin properties. Unfortunately this particular Marriott is a stunning disappointment. We arrived at the property for check-in to find there was no valet parking. They charge a parking fee of $15.00US, which they charged by default, even if you have no vehicle there. Several of our friends who arrived by taxi had been charged. They had to call back and get the charges removed. In addition, there was no staff at all to assist with baggage. Everyone had to haul their own. There was an exciting scavenger hunt to find a luggage cart whenever you needed one. The rooms are clean and present well. I appreciate that there are walk-in showers instead of tubs. I question the choice to use a vinyl composite flooring instead of carpet. The hard surface makes the room noisy, the floor cold, and has a very “Super 8” feel to it. As with the Westins, the beds are quite comfortable. We originally intended a 7 night stay, but due to reservation issues we opted to cut back to 5 nights. I've called the property a dozen times over the course of 14 months to reserve a hospitality suite for the week. The sales manager here is either incompetent, lazy or both. In that 14 month window she was unable to fulfill even this exceedingly basic request. She ignored every single one of Marriott's 5 core values and ruined a trip we've been planning for three years. Our first experience with the on-site dining elicited a mixed reaction. The food was better than expected, and our server was extremely accommodating. We had a table that ended up being 12 people (started with 6, expanded as additional people arrived). Some left and others took their spots. All told we were there about 2-1/2 hours. The hostess was quite cranky, apparently it was inconvenient for her that we were still buying drinks and chatting. She pointed out a few times that we couldn't stay long, as she had another group coming in. That struck us as odd, as she'd told us earlier that they don't take reservations. Even our server was getting annoyed with her, probably afraid she was ruining his tips. We found that breakfast service is short, closing by 9:30, and the staff member in charge of the lobby coffee was quite anxious to shut off the coffee machine Friday morning, even though several of us were gathered in the lobby chatting and...wait for it...drinking coffee. Apparently she was afraid the guests would avail themselves of...guest amenities? There was no coffee service at all on Saturday or Sunday mornings. Hotel tip: Anyone staying at a property Marriott considers “Premium” shouldn't have to order coffee delivered. The convention space is nice. It's smaller than most I've been to, and really too small for the convention we were attending. That

Service is great, except that the traffic is not convenient

First time at this property or any Sonesta brand hotel. Nice room and good location. Power outage during an excessive heat warning in NJ did not help when the power was out from 6:30pm ish until at least 3:30am. We are seniors on the third floor. No air conditioning, lights, TV, use of in room kitchen etc. Basically, a dark room with for walls. Staff provided no helpful information or estimated repair times, which EVERY utility company I have had, where I lived always did. No backup generators to power the rooms. No designated place to charge your phones. NOTHING! and, no adjustment on our bill during checkout or even an apology. Second night of our stay, power went out within 30 seconds of us getting off the elevator and walking a short distance to our room, nearly trapping us. Opened a case with the care team and have heard nothing in over two weeks. Very disappointed with Sonesta :(

This review is only my experience after 3 weeks in this place. Not a good one.manager prefers work crews in the area opposed to single business people. Many things went wrong in my room as well as on the property however he always had some excuse. The straw that made me leave was that every weekend there were free for alls and no supervision. People would be drunk and smoking pot and noone in the hotel told them to stop. I was told that I would have a quiet apt for anger stay. Every weekend I got no sleep. One night 2 girls checked in at midnight and kept me up all night which caused me to miss a meeting. The sales woman told me there were no one bedrooms available that weekend so people had to be put in the room under me. Not true. I checked on line I was able to book 3 one bedrooms available. I would never check in with children or even business men. This place is good for truckers only.also truckers were washing their trucks in the small parking lot on weekends. All this place want is too fill rooms. They don't care with whom.

Here's the list: WiFi didn't work in our room - during the entire stay. We mentioned it to the guy at the front desk and were told ”sometimes we have issues in the rooms. Try it again when you get upstairs.” No solution, no asking if we wanted a different room. We went out and when we returned, there was a different guy at the desk. Mentioned it to him, and he asked if we had tried using the directions that were TAPED TO THE FRONT DESK. No, we had tried using the directions given to us with the keys when we checked in. They were DIFFERENT. We were able to get on WiFi in the lobby but then it still didn't work in our room with either login. There was only 1 elevator working the entire time - which had been the case when we stayed there SEVEN MONTHS ago. The pool was ”being repaired” so it wasn't open. It looked fine, but unavailable to guests. The next morning the TV in our room wasn't working and it also wasn't working in the main room where breakfast is eaten. And finally, the shower head had water coming out of only 1 of 3 possible places. Thankfully we were both tall enough to reach the shower head to adjust it a bit. Not sure what you do if you're 5'2.

EXCELLENT Customer Service! Accommodations are a rare find... what with the added feature of plenty of Balcony Rooms. 24/7 attention to detail, anything you need...they have it for you, including a dedicated Guest Office to log-in, and print your Boarding Pass for your Flight! You know how much time that'll save you at NWK AIRPORT??? If you find a better experience in the Rockaway, NJ market for the price... I'd love to know about it. Not expecting (m)any replies to that, as I know everything else you'll consider for accommodations will be TWICE-the-PRICE. Good luck folks, I shared my best advice. BERT ORLANDO, FL