Fairfield Inn & Suites Morristown

Amazing stay. Staff was amazing as well!

This hotel was not a winner for us. The room, a King room, was spacious but empty. It had the bed, which desperately needed a new mattress, a desk chair, and a desk (and a microwave and mini fridge). I asked for another chair so both of us could sit down. Not available. I asked for a collapsible luggage rack to put our suitcase on. Not available. I asked for the final price of the room with taxes. Not available until after audit (note that I booked thru Marriott's app). I asked for the side door to work with my electronic key. Not possible; the exterior door lock "must be going out and I don't know how to fix it". The bathroom wall coverings were peeling off. The floor had a soft spot in it. The electronic key worked for the fitness center - if you tried it several times. The fitness center was also a store room and had exactly one treadmill, one stationery bike, and one elliptical, with one rack of weights. Don't bother staying here; I felt as if management is doing the very bare minimum and they don't care all that much about the guests, actually. It was not a good night.

Rooms were very clean, however, the heating systems did not seem to work properly....rm 323 was blowing cook air....room 326 heater made a lot of noise when it came on. Room 326 also only had towels, cups, etc. for one person...we had to go downstairs to get more. But, we loved the accommodations, the breakfast bar, complimentary coffee in lobby, and the staff was very courteous and very, very helpful. Thanks for the night...wish we could have stayed longer.

Very clean. Easily accessible. The breakfast was very nice with freshly cooked eggs not those little egg patties like you often see. We would stay there again.

The train woke me up in the middle of the night. Other than that, all was good.

This was by far one of the best hotel experiences we’ve had. Super friendly staff (especially the manager when I made a big mistake) were all helpful and kind.