Comfort Suites Mt Juliet-Nashville Area

I booked this hotel based on its guest rating of 9 /10, however was sorely disappointed. I booked 2 nights for the sole purpose of having the room for a full day as a relaxing sisters’ getaway. We checked in on a Wednesday afternoon, on Thursday morning we had a note under our door stating that we would need to vacate our room at some point between 10-4p (no mention was made of this upon check-in). At 9:55a, they knocked on the door saying we (who were still in our PJs) needed to immediately vacate the room so the third party exterminator could spray. I communicated that we had booked the room with the intention of staying in all day and asked if they could come a. later or b. a different day. They said no, it had to be done immediately. While we only had to leave for appx. 20 min., it was a huge inconvenience that I felt could have been better communicated and upon check-in, rather than sometime overnight (which they kept calling “advance notice”). This, on top of hair and sticky spots on the bathroom floor led me to a generous 3/5 rating. The breakfast and breakfast staff were the only redeeming quality of our stay. Will not stay again.

The staff was amazing

Appeared newly updated. Friendly staff. Clean and quiet.

We stayed 1 night here on our way to Gatlinburg. The beds were so comfortable! Nice size room with 2 queen beds. Very clean too! Everyone was so nice. The breakfast was great too! Definitely recommend this hotel.

Great room for the money

I liked how close shopping was to the hotel.

Front desk staff friendly and fast. Room floor DIRTY! Our feet were black after walking on it. The room was very spacious. Overall, I would stay again. Maybe bring my swiffer mop with me.

The Representative at the front desk was very rude. She was acting like she was doing me a favor. I was stopping just to get 5hrs of sleep. Also, I called about 5hrs ahead of time to make sure someone would be at the front desk before i Booked. I talked with what seem to be a Stoner kid from a low budget 80s film.

2 small nit picky suggestions. Peanut butter would be awesome with the breakfast options. I wish the room was configured differently. The air conditioner was noisy and with it right next to the bed, it was difficult to sleep. If the living area and bedroom areas were switched, it would have been easier to sleep.