Hotels near DSW Designer Shoe Warehouse, Mount Pleasant

Marilyn, at the front desk, is a Rock Star!! My wife and I, along with our two children, arrived at the hotel after a 6 hour drive, ready to get to our room and find some dinner. While checking in it became apparent that I had accidentally made our reservations for a different day (totally my fault). I used a 3rd party to make the reservations and to say that I was having a great deal of difficulty speaking with them about changing our reservation is a huge understatement. Marilyn took it upon herself to contact the 3rd party and simply would not take no as an answer with regards to changing our reservation. She got the reservation changed and made sure we had the room we needed for our stay. Marilyn went above and beyond to make sure we were taken care of and happy and would check with us every time she saw us during our stay. She remembered our names and was genuinely vested in my family enjoying our stay. Without her assistance and concern our vacation would have started off much differently. The rest of the front desk staff were great, as well, during our stay. We enjoyed the hotel and really liked the family atmosphere that the hotel lobby had during our entire 4 night stay. Every night there were families, in the lobby, eating, playing games, or just hanging out. My family enjoyed our nightly visit to the pool table and took advantage of some of the free board games. They also have a small seating area outside as well as seating at the pool. The hotel offered a daily breakfast which my family found to be more than adequate for our needs. It was nice to save money on breakfast and spend it on other adventures. The rooms might be a little on the smaller side but were nice and clean and the beds were very comfortable. Throughout our visit the staff was ready to help us anytime we needed something. The pool was not the biggest but we didn’t pick the hotel for the pool. We found it served our needs and after spending all day sightseeing, in some considerable July heat, it was nice to cool off in the pool , every night, and just unwind. The hotel had a sign, near the elevators, listing local favorite restaurants, shopping, bars, attractions, etc. that we found very helpful. The hotel was very convenient to everything we wanted to visit but just far enough away from the more tourist areas to save some money. We enjoyed our stay and would definitely stay there again as well as recommend the hotel to others. We had a great experience and look forward to going back.

Great visit, dog friendly. Clean and great location.

Could not have been happier with the room, the staff, or our stay. They have a lil area that has items for purchase and the drink selection could have included milk, but given the fact our room had a full size fridge, was not a bit bothered as we just bought some. It was spacious and had just about everything you could think of. Outlet usage was a bit sparse on one side of the bed, but again, not a big deal. Price was amazing. I would absolutely stay here again.

The room was clean as expected. The fact that they no longer clean and replace the towels daily was great to us. But for the price we paid we had the worst breakfast. I realize there is no kitchen in this facility and all they are capable of serving is pre made food that is reheated. However they have control over the quality of products. The worst eggs, not enough fruit for all the guests, the sausage and potatoes were also just warm. We have been staying at this hotel for twenty years since the family circle tennis which now is Credit one tennis was moved here. This will absolutely be our last stay.

Friendly, helpful staff. Enjoyed our stay. Walkable to downtown.