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9.5/10
Amazing
AAF2310The positive thing, the location is very nice, right at the riverside.
Now the negative… for starters, staff at the reception, especially those boys, needs more training on how to handle guest requests. Their attitude is not helpful, borderline rude sometimes. One staff tells you something and a minute later you hear exactly the contradictory thing from another staff. Very confusing and frustrating. Don’t expect 5 star service here …
Let’s move on to the amenities. The rooms are simple and clean, but very outdated, the floor queaks and you clearly hear footsteps from above.
Then there is the spa… first of all, you need to inform them 20-30 mins before you want to use the sauna in order for the staff to turn it on. Then the steam room had really dirty floor which a kinda of unknown black gluey thing sticking to your feet, kinda disgusting. When I told the spa staff about it, then they just ignored it.
Finally, the food in the one and only restaurant, last recipe, was „underwhelming“, if you want it said in a polite way. The pizza dough was still raw when it was served to us.
I wouldn’t stay in this hotel again but I guess this is your only choice if you want a safe option besides Aman or Six Senses.
GGuest UserEverything was amazing right from the word go. The hospitality and cuisine were top drawer stuff. The host took time to drop and pick me up at the inaugural ceremony of the first royal bhutan festival amid-st heavy rains. Looking forward to visit again. Recommend strongly for any first time visitors and i am sure who will automatically make this venue a permanent one.
GGuest UserThe environment outside this hotel is very good, like a small courtyard, there will be a bonfire at night, very warm.
The service attitude of the staff is also very good, the dinner is very full, the morning flight is early, the front desk also packaged breakfast for us.
The room is also very large, but it is all wood, and the darker color is used, so it looks dirty.
But it doesn't matter, the hotel for more than 300 yuan a night is the same style as the homestay that needs to drive to the suburbs in China, but this hotel is very suitable for guests who take the early flight the next day, because it takes 10 minutes to drive to the airport. The driver is also a hotel, no matter how late or early, you can arrange a drop-off. So, it can be said that it is very worthwhile to experience it on the last day in Bhutan!