Mountain View Hotels in Puerto de la Cruz

I don't understand why this hotel has a bad rating. Before going there, I was a little worried. After my stay, I must say that I am satisfied with it. The hotel is located in the north of Tenerife, a few steps from the Colorful Stairs of Puerto De La Cruz, not far from the center of Puerto de la Cruz, with a black sand beach, a variety of shops, restaurants and bars , as well as the Lago Martiánez outdoor swimming pool... This hotel offers excellent value for money, its rate is very low compared to hotels of the same category. Although the hotel's facilities are not new, at this price there is really nothing to complain about.

Whilst at this hotel we had a medical emergency,we were due to leave two days later. My partner was admitted to hospital,and the reception staff group went above and beyond to look after me ,whilst I was hospital visiting,but also to let me book rooms on a daily basis,or however I needed one . They made sure that I was supported every day.By not only enquiring how ”the patient” was ,but how I was too. And here are there names Oscar,Alfredo,Lidia, Virginia,Nicolai,and the asst manager airam,who even carried my case when I had to transfer rooms . This hotel doesn't have all the super super refinements that some have,but the staff group here know you by name,give you good advice,and have generous spirits. The animation team led by maria do a wonderful job at keeping everyone happy day and night. So thankyou and yes we will be back

Everything corresponds to the description and photographs, clean, cozy, friendly staff, nearby there is a store, a kiosk with excursions, a bus station, a beach (waves, always a red flag), you can walk to the city beach with swimming pools, the nature is very beautiful, everything is super.

Good 4x-star hotel. The rooms have a new renovation, a big balcony, if lucky, will have a view of the city rather than the nearby hotel. A magnificent breakfast is a Swedish table. Location: far from the beaches but close to the bus station.

Exceptional stay! The hotel offered impeccable service, luxurious amenities, and a prime location near major attractions. The rooms were spotless, spacious, and elegantly designed. The staff went above and beyond to ensure our comfort. The breakfast buffet was a highlight with diverse options. Highly recommended for a relaxing getaway!

We are booking for 4 night and first time on Tenerife. We are choosing this hotel on jet2 holiday and don't make any mistake. Place is very good for visiting(only to many hills)good foe exercises. Hotel is good position short walk to beach lovely walk

I believed the reviews of this hotel which was a mistake. This could be a great hotel with a fair bit of work. Making it into an aparthotel would be worthwhile. It does need updating to match 4 star expectations Good points: Views from the hotel are great. Steep walk into the town but nice to do. Courtesy bus is useful. Public transport is quick and cheap Breakfast buffet was good with a decent selection Supermarket is easy to walk to The hotel is clean and problems are rectified quickly. Bad points No soundproofing for rooms, can hear conversations from corridors, rooms above, below and to the side. Loud music was played from rooms. This was not good Terrible mattress on the bed - never come up against such a lumpy, uncomfortable mattress. Dreadful weeks sleep No drink making facilities in the room despite the kitchenette ( which is only equipped if paid for) Unusual to not have toiletry items such as shower caps, tissues, emergency toothbrushes etc in a four star hotel Room in general looked tired - very faded furniture cushions. Woodwork was shabby. Balcony railings were quite badly rusted Adult pool was unheated and icy. It was unusable because it was so cold Gym area exists but there is very little to it - quite disappointed Courtesy bus does not run on Saturday afternoons or Sundays. When it does run the timings can be as much as 20 minutes open - which was a heart stopping moment because it almost made us late for checkout and the airport transfer Given the hotels location at the top of a hill at the top of another steep hill it was surprising there was no shop to buy some essentials - large bottles of drinking water for example. Found one vending machine that did not sell much WiFi was slow - not to the speeds it was suggested to be

Will start of by saying that the staff were lovely and helpful, cleaners were very friendly and did a good job of resetting the room every day. However, this is not a 4* hotel. It is incredibly dated and not as advertised on the photos on their website/loveholidays. We checked in late on our first night and the Aircon wasn't working, not a huge deal because it was cool enough with the window open, until it got to 7am and a bloke decided to rev his motorbike for 2 hours straight outside our room. This is obviously not the hotels fault and we didn't want to be a pain so didn't say anything, until it happened again the next morning and we spoke to some other people staying in the hotel who said it happens everyday (they'd stayed before). Unhappy neighbour maybe? We ended up going to reception and they quickly changed our room, which we appreciated, we ended up off the street side and on the sea side which was much quiter and the Aircon worked. Room was still very dated though. Both rooms had no fridge and 1 plug socket on the other side of the room from the bed. The TVs in both rooms were static and had black lines running through. The transfer time is 2.5 hours from South so bare that in mind. Area itself is lovely with some great resteraunts and bars, and a little shop just in front of the hotel. Pool was too cold to use (not the hotels fault) but plenty of sunbeds available and a nice outdoor seating area, breakfast was average. Definitely not a bad holiday for the price we paid but also definitely falsely advertised.

What an absolute hidden gem this hotel is. By no means will it be what everyone is looking for in a hotel, but for us, it couldn't have been any more perfect. As residents in the south of the island, it's nice to have a little 2 or 3 night break in Puerto de La Cruz every so often, to get away from familiarity. For the sake of an hour and a half drive, you feel like you are in a completely different place altogether. The streets around the old town could easily be mistaken for Seville or Valencia. It's on one of these cute, charming and narrow streets that you will find the Playa Azul. Nestled amongst listed buildings this newly refurbished hotel stands out with its ultra modern facade. For us the location was exactly what we were looking for - central, charming part of town, surrounded by restaurants and a few cocktail bars. Simple. The price and star rating of this hotel can be unnerving. We aren't 2 ⭐ people at all, but we trusted our gut and were right to do so. On arrival in 38°C heat (you'll need Google maps to find it the first time) we were instantly stunned by three things. Firstly, how super modern the interior was (the photos don't lie). Secondly, how cute and small it was. And, thirdly, it was bloomin' freezing! Which was an absolute godsend. They do not mess about with the Aircon. It just screamed 'boutique hotel'. The lad on reception was lovely, too, and helpful. Check in took minutes. The rooms are very snazzy (and, again, freezing). No keys or key cards needed, as all the doors have a keypad on, and to enter your room you have to enter a 4 digit code (hi-tech or what!?) Everything seemed almost brand new. Big modern flat screen on the wall, with netflix etc, which is nice in the evening when getting ready to go out. Theres no decent views here, but that wasn't important to us at all. Big, comfy double bed. Walk-in shower with endless hot water. Storage space was lacking a bit, but enough to manage. The mini fridge is useful as it's a self catering hotel, so we put a few bottles of water in there straight away and a few beers. There's a hair dryer. There's a kettle, not that you really need it as in reception there is a 24hr help yourself area with water, a coffee machine and every tea known to man, all free of charge. As we intended, we spent little time in the hotel. Daytime was spent at the Lago Martianez soaking up this incredible weather (€5.50 pp), eating seafood and sinking a few beers, before returning in the evening to use the jacuzzi for a bit, on the roof (what a lovely touch). I don't think this roof terrace gets too much use, but we made sure to spend half an hour up there both evenings, before returning to the room, to the blessed Aircon, haha. If that doesn't sound like the perfect day I don't know what does. In the evening, we headed out to have a wander and find one of the hundreds of stunning little restaurants within a five minute walk. Both the ones we tried we gave 5 stars to on here also (Templo de

Отличное расположение. Рядом автовокзал,очень удобно добираться до аэропорта.Рядом пляжи и магазины.Уборка номера каждый день. На кухне есть все необходимое.Шикарный вид с балкона на океан.Буду рекомендовать друзьям.