Find Mountain View Hotels in Moab

I am an IHG diamond member meaning I stay here and at other holiday inn a lot...over 1000 nights. So I know how things should and should not be. THIS MOAB HOLIDAY INN IS SCRAPING THE BOTTOM OF THE BARREL with its employees and service, safety. Food and clenlieness. The checked in and Dominic could not find my reservation even though I made it online through IHG site and provided him the confirmation number.. After some 15 minutes he finally found my reservation and gave me keys to room 350.. With then walked across the hotel with our luggage on the start luggage only to try our keys multiple times and they would not work. When we returned to the front desk and came back with fresh keys only to find they still didn't work.. As I'm rattling the door and playing with the lock till my surprise the door opened With a very very upset man wondering why we were trying to break into his room.. 60 minutes later they they had us in our room. 3 times their key system failed and we would have to go back yet again for new keys. Breakfast was out of food and we didn't have time to wait for more.. I asked for a 2 o'clock diamond elite late the elite light check out which they said they could not do because they were at full capacity tomorrow. This is a lie because I went on as if I were booking 30 rooms and it showed them all available. Not once did Dominic. There were no towels in the pool area yeah and the carpet throughout the hotel is all ripped up and frayed afraid. Last time we came here in the Spring the Spring the pools were ice cold and they did not turn on their fire feathere are fire features. Obviously this hotel this hotel needs new management and a refresh. More than anything that needs management management that will train employees or please or hold them accountable I tried to reach general manager throughout my stay but they said she was not in. There are a lot of other new and nice hotels we have nice hotels here in Moab ,I suggest you check them out for a better experience for experience. The poor person who was asleep in room 350 had us wake him up when we were given his room...then a little later at 1040:pm had the front desk call him playing 20 questions of who are you. Dever felt with cor clueless front desk help with little desire or knowledge to solve a problem. My family waited in the hall and then down to the lobby for the 60 minutes it took them to check me in. Aggrivating

We spent 5 days here for our off roading with our Jeep and visits to Arches , Canyonlands NP and Dead Horse State park. Every front desk person was friendly, helpful and informative, shout out to Marcos, Vinny, the 2 younger gals with dinner suggestions and the breakfast attendants! Nice sized room, good toiletries, bed was a bit uncomfortable and they were able to rectify that without us having to move. We filled out a slip for necessities needed and hung on our door by 9 am, worked out well and they will make up room if requested. 2 washers and dryers that run at $2.50 each, I bought a roll of quarters from Vinny, started laundry at 6:30 AM because evenings were usually occupied. Coffee is available all day in the atrium which was much appreciated especially after coming back in around 3-4 in the afternoon and needing a pick me up. Lemon water was also available. Toiletries were squeeze bottles in the shower and lotion by the sink, very dry out there so I was glad to have the lotion as I would have run out of mine! Fridge, no freezer, microwave, nice sofa with chaise lounger in our king room. Plenty of room to spread out in, did walk about 6-10 blocks at night for dinner, as this hotel is on the main drag but not right downtown. Less than 10 minutes to Arches entry. Would stay again.

Wow what a GREAT stay we had. The rooms were superb. The beds and night sleep were even BETTER!! We will definitely be staying at The Element again. I have told everyone about our trip and this was the best place we got to stay. Also we didn't eat breakfast there but wished we had after we saw what a nice selectiong they had. Beautiful pool area and lounge too.

Eating around the hotel is very convenient, there are Thai food, Sichuan food and 24-hour American restaurant. Breakfast can go to the dinner opposite the hotel, the amount is super large. Pay special attention to the power switch, live, and prevent electric shock. There is a lot of hot water in the shower.

I didn't expect the motel to offer a pillow menu. I always liked low pillows and slept in the cervical spine in the National Park room. The room was clean and very spacious. The breakfast was simple, but it was enough to eat. But we didn’t have much appetite because we ate too much American breakfast along the way. We didn’t eat much. The breakfast cake was good, and the coffee tastes good. There are eggs and fruit. The only thing that doesn't fit is that the bath towels and towels are brown and feel weird.

In the small town of Moab, I chose the Big Speaker Hotel, because the day trip was the Antelope Valley and the Monument Valley, plus the inconvenience of walking caused by tearing knee ligaments a few days ago, so I opened to the hotel at 10 o'clock in the evening. The front desk staff received us very warmly. The only fly in the ointment is that the room has the second floor, and the luggage has to be moved up!

The hotel is very new, the design is very stylish, there is a gas station and a big supermarket next to it, and the point of eating is within walking distance.

Not a horrible hotel but could be soooo much better just on so many little things. Okay first room was spacious and we liked it but we had to move because air conditioner did not work. and to be honest I think they knew but were hoping we would not notice. But they moved us very easy no issues. Room had comfortable beds and is very convient and close to Arches. Breakfast is fair not great not bad. However here are the complaints. Microwave, a light on the wall, and coffee maker were all plugged into the same outlet that did not seem to work. We did not need to use any of these things (we missed the light mostly) but what was the issue here?!! The television worked but had snow and static that was reminiscent of televisions in the 1970s. Seriously it looked like a televison that was using rabbit ears our an outside attenna. There were a couple of other things that I do not remember right now that could be updated or made more comfortable that would have cost minimal, like adding an extra towel rack or some hooks in the bathroom. I mean overall it was comfortable and we were really only there to sleep but still take some pride and fix the little things..

Agree with the last reviewer. Parking lot of RVs. Got to room, bathroom not cleaned, other people’s hair in shower. Faucet broken in bathroom. Bathroom barn door isn’t level so door doesn’t stay closed. A/C loud. No bedside lamp. Fragrance diffusers so strong they make you nauseous. Tiny room with bed and basically no where to walk or place luggage. Doors so loud that you wake up every time a neighbor comes or goes. Biggest pet peeve - no pillow cases on two of four bed pillows. Had to ask for room to be serviced next morning which I realize is becoming more of a norm but still missing pillowcases and random hair in shower after being serviced. I realize this isn’t a luxury hotel and don’t have high expectations but this was rough. Nicest thing I can say is that the staff was polite. The breakfast area bright and well attended.